Read genuine traveler ratings & reviews to find your perfect stay.
Posted onMay 5, 2026
Guest UserPretty nice overall. I stayed for 3 nights. The staffs are really nice and helpful. The room is spacious and has a really nice view, compared to the same price hotel near the lake.
Just some comments on the meals. The hotel offers breakfast and dinner for my booking. Breakfast (mini buffet liked) options stay the same, I mean absolute same. For dinner, the first night is amazing, with chicken hotpot, steak, appetizer and dessert. Second night, beef Sukiyaki (kind of like beef hotpot with a sweet soup/sause and rawegg), appetizer and dessert. Kind of okay, I would say as I was hoping to see something more differerent and, to me, it is a bit like a downgraded version (not by far tho) of the first night. And the third night, beef Shabu-shabu (water based hotpot), appetizer and dessert. Quite disappointing as I would refer it more or less the same as second night maindish Sukiyaki but taking away the raw egg and sweet soup based. I would recommend staying for 2 nights max if you don't want to have hotpot everynight
About the Onsen, there are one indoor and outdoor onsen each for men and women. Not too big, but the size is enough as there are not too many people using that during my stay. I am not sure if it is normal for Japanese Onsen but I see there is quite a number of materials in the outdoor onsen. I cannot tell what those are, kind of like dead skin to me tho. Not too comfortable with it (although I went there three times during my stay).
Show more
Price per night from:PHP 13,011
Posted onSep 1, 2025
avlatka
It is far from Tobu Niko station and relatively close to the main attractions. Of the pluses, two private onsens can be accommodated in two or three. One is laid out with a tile, the other is stone (used by a great demand, understandable case). If you take the onsen, no one will enter it anymore. To let the guests know whether the onsen is free and which special signal lamps are made, it is convenient. The Onsens work from 16 to 23 hours, so it is impossible to get down in the morning. Like I think, the water is cold and the rooms are closed - I love outdoors.
The breakfast was unexpected, but they are fed exclusively with different baking (for a long time, so many tests have not eaten). It is also possible to buy frozen dishes for cheap and immediately distribute them in a microwave.
In the bathroom and toilet room, the yucata is issued on demand.
A beautiful living room where you can sit in the evening (if not too many guests). Here, where to sit in the street evening, it is not very clear, because near the Onsens there is a smoke zone with shops, but there is not a very nice smell.
Show more
Price per night from:PHP 4,814
Posted onAug 17, 2025|Japanese Western Style Room
Guest Userreally amazing service especially the onsen the adult food. rooms are a little outdated. It did catch us off guard as it was about 1000 USD for two nights for the 3 kids and their meals were like pasta and fries. I am not sure we would have spend this money staying with kids. Better suited for adults or if money really isn't an issue spending already so much at the hotel.
Show more
Price per night from:PHP 13,457
Posted onJun 15, 2026
Guest User[”The room was clean and tidy, the location was convenient, and the service was warm and welcoming. We had a great stay and highly recommend it!”,”Excellent value for money. The facilities were comprehensive, and the bedding was comfortable, ensuring a very restful sleep.”,”The front desk staff were friendly and responsive. The environment was clean and hygienic. We'll definitely choose to stay here again.”]
Show more
Price per night from:PHP 3,736
Posted onFeb 13, 2026
Guest User
I visited Nikko to explore the areas around Tokyo during my trip! Nikko is apparently famous for its hot springs and yuba (tofu skin) cuisine. So, I stayed at Hananoyado Mitsuya, a hot spring hotel. We booked a stay that included both dinner and breakfast.
Pros: All the staff members were incredibly friendly, and the service was excellent. The food was delicious and the portions were generous! They even prepared our futons for us during dinner, and the yukata (Japanese traditional garment) were free. Among all the amenities, I loved the hot springs the most. The water temperature wasn't too hot, and the outdoor bath, in particular, was absolutely beautiful! Being in the open-air bath, surrounded by trees and nature, listening to the sounds of the nearby stream, was incredibly relaxing! My travel companion and I even booked a private hot spring for one session, which was 3300 yen for 45 minutes. They also provided free transportation to Kinugawa-Onsen Station, where we needed to catch our express train. Additionally, there were various vending machines conveniently located throughout the property.
Cons: Perhaps because I visited in winter, but our room was extremely cold. Even with the heating on its highest setting, it remained chilly. I think the large size of the room might have contributed to this. Also, the internet was slow. Although the hotel had Wi-Fi, it often disconnected or had trouble connecting. Even using mobile data was slow.
Aside from these points, I was very satisfied! Especially the staff's service, the hot springs, and the meals were outstanding! 👍👍
Show more
Price per night from:PHP 4,331
Posted onFeb 14, 2026
Аюныш
I spent at Kaniyu 2 nights and absolutely loved it! Upon my arrival, there was an English-speaking staff member at the reception, Mr. Tamaki, who kindly upgraded my room for free - thank you so much for that!
The room was spacious and clean. It was a bit cool inside, but the heating system worked really well and warmed up the room quickly; the controls were very simple and convenient to use. The futon was comfortable, the blanket was warm and cozy, and although the pillow was a bit too firm for me, I slept just fine without it. The room was equipped with everything needed: towels, yukata for changing, bathroom amenities, and more.
Both breakfast and dinner were made from a variety of fresh ingredients — everything was delicious and filling. I tried many dishes for the first time and really enjoyed them!
The stuff was very nice and friendly, a canteen lady who helped me to take a picture was very kind!
The onsen was absolutely amazing. The hot, milky water was incredibly relaxing (not that smelly for my taste), and the cool outdoor air felt refreshing. I visited it after sunset as well, and it was an unforgettable experience: chilling in hot springs while watching night sky and listening to forest sounds.
---
To sum it up, if you're looking for a peaceful retreat off the beaten path and for affordable price, then this place is absolute gem~
P.S. l was mesmerized by the road trip to the Kaniyu itself: mountains, rivers and lakes, a troop of monkeys on the side of the road, tunnels, a hairpin turns and so on.
Show more
Price per night from:PHP 5,446
Posted onFeb 24, 2026
Guest User
I read the mixed reviews and was concerned about my choice, particularly those which highlighted some concerns on the service, etc. Generally, it's an acceptable hotel. We met friendly and very helpful foreign staff who were sincere. I think mainly because all the staff has to multi-task from the front desk to meals etc, they may not appear very attentive. But we had a good experience with the foreign staff so far, particularly Adihadara. I am not sure if I spelt his name correctly. I call him ”Adi” in short. He was eager to help my husband with our luggage and took note of our preference for a table at the window for our meals. The property does appear aged and some apparent wear and tear but their effort to maintain it at this level of general acceptable look and feel is commendable. At the end of our two nights stay, we did have an enjoyable time to chill and relax at the hotel.
Show more
Price per night from:PHP 4,730
Posted onMar 15, 2026
Steve Siauw
One of the worst locations at Kinugawa Onsen area. Hidden in the mountain, no significantly beautiful view. Despite we need to pay for ”Hoshino Resort price”, unlike other cheaper hotels, we need to PAY for TAXI ourselves and getting a taxi during new year time is a terribly painful. Hotel staff lack of initiatives getting us cab instead we need to open different apps and such ... and on the way back the following day we ended up walking for 20 mins by ourselves .... Food is ok, onsen is ok, cleanliness ok, but nothing super ordinary. You can pay attention to details in decorations and inhouse services, but you can't pay attention to one of the most obvious services you HAVE TO provide to your guests, Hoshino ---- shuttle service .......
Show more
Price per night from:PHP 20,632
Posted onNov 24, 2025
Guest User
I don’t understand why someone would leave a negative review due to their own negligence. Trip.com clearly mentioned the additional 300-yen tax (I assume this is the onsen tax) per person, yet they still claimed they were “scammed.”
My overall experience at Hotel Euro City was wonderful. The staff were extremely nice and helpful, and the shuttle bus service was amazing. If you want to get to the hotel easily, check the shuttle schedule on the hotel’s homepage so you don’t have to walk from the station. They run it every day at 9:00, 9:30, 10:00, 15:15, 16:15, 17:15, and 18:15 from “Nikko Station Hotel Classic,” right next to JR Nikko Station.
The room was spacious and comfortable, and the onsen in the backyard was great. It’s true that the room had a mild smell, but I assume it was due to recent pest control (it smelled like pesticide). Just open the windows for a while and it goes away.
Breakfast was okay—not as fancy as in the advertisements, maybe because it wasn’t peak season. Overall, I think this is a very good choice, especially if you’re traveling with family.
自分の不注意が原因なのに、なぜ悪いレビューを書くのか理解できません。Trip.com にはきちんと「1人あたり300円の追加税金(おそらく入湯税)」と明記されているのに、それでも「だまされた」と書く人がいます。
私のホテル・ユーロシティでの滞在はとても快適でした。スタッフの皆さんはとても親切で、シャトルバスのサービスも素晴らしかったです。駅から歩きたくない場合は、ホテルのホームページでシャトルバスの時刻を確認すると良いと思います。毎日、JR日光駅のすぐ隣にある「日光ステーションホテルクラシック」から 9:00/9:30/10:00/15:15/16:15/17:15/18:15 に運行しています。
部屋は広くて快適で、裏庭にある温泉もとても良かったです。確かに部屋には少し匂いがありましたが、おそらく害虫駆除をした後の匂い(殺虫剤のような匂い)だと思います。窓を開けてしばらく換気すればなくなります。
朝食は普通で、広告ほど豪華ではありませんでしたが、ハイシーズンではなかったためかもしれません。全体的に、特に家族連れの方にはとても良い選択だと思います。
Show more
Price per night from:PHP 5,400
Posted onApr 14, 2024|Japanese-Style Twin Room “Wabirei” with Engawa, Smoking
玩转星球-KevinThe most important buffet dinner during the stay was served very late, and the dishes were often empty, which is very rare in Japan.
Because it was less than 700 yuan and included two meals, although the hotel had many flaws, it was understandable, but the faucet in the room seemed to be broken, and the water flow was not smooth, which should be replaced.
Overall, this room was acceptable.
Show more
Price per night from:PHP 4,777