Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJun 7, 2026
Anonymous User⭐⭐⭐⭐⭐ 4.8/5
The Swiss-Belhotel is my go-to place to stay. The beds are incredibly comfortable and guarantee a great night’s sleep. The staff are always friendly, welcoming, and genuinely helpful, often going above and beyond to assist.
The hotel is clean, well-priced, and conveniently located close to the CBD, public transport, pubs, and restaurants. Consistently great service and excellent value every time I stay
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Price per night from:SEK 1,389
Posted onMar 28, 2026
Guest User
The lobby smells lovely, and the hotel is very clean. However, the facilities are a bit dated. It's very close to Story Bridge, making its location a real asset. It's suitable for a 2-night stay, but not ideal for an extended visit. Also, the soundproofing in each room is quite poor; I could hear the foreigners next door having a meeting at 6:30 AM (they're certainly hardworking and ambitious, I'll give them that...).
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Price per night from:SEK 1,818
Posted onJun 3, 2026
eee999The location is pretty good; it's within walking distance to the Central Station, although the uphill walk might be a bit tiring with heavy luggage. The front desk service was excellent, and the Hong Kong gentleman who helped us made communication very smooth. We stayed in an accessible twin room, which was quite spacious, but the showerhead in the bathroom was old and had tape wrapped around a damaged connection. Since we had an early flight the next morning and couldn't make breakfast, the front desk kindly provided us with packed milk and cereal. Overall, it offers good value for money!
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Price per night from:SEK 1,155
Posted onOct 12, 2025|Queen Room
Nick LouposHad a great stay at this hotel.
Location was perfect and the bed and pillows were amazing
Will definitely stay there again
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Price per night from:SEK 1,143
Posted onMar 13, 2026
Guest User
My Worst Experience at a W Hotel to Date
I have stayed at various W properties, but my recent one-night stay at W Brisbane was easily my most disappointing experience with the brand. For a hotel that prides itself on design and luxury, the functional execution of the room was severely lacking.
There were several significant issues that made for a very uncomfortable night:
Poor Room Design: The air conditioning is positioned in a way that it blew directly onto my face all night. It was impossible to deflect, and I had to sleep on the other end of the bed. Then I had another issue below.
Disruptive Noise: The in-room refrigerator was close the the bed and making distracting noises throughout the night that made it difficult to sleep.
Between the mechanical noise and the poorly placed AC, I barely got any rest.
Maintenance & Cleanliness: after I woke up in the morning, I was shocked to find a visible hole in the bed sheets. This is not the level of quality control one expects from a five-star establishment. And the bath tub has visible torn and wears. Also the motel level toothbrush.
Service: there was no staff at the door helped me and my 70 yo mom with our luggages. I hvae to acknowledge that we arrived quite late but I did expect quality service from a lux hotel. And also no free upgrade offered like my stays with other W.
Honestly, I am just glad my stay was only for one night. I expected much better from the W brand and won't be rushing back to this particular location.
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Price per night from:SEK 2,305
Posted onJun 14, 2026|8 Bed Mixed Community Dorm
mokepanThis hostel has a great location, but I had a truly disappointing experience. What happened was that groceries I had bought were thrown away. They usually store items in the fridge on the first floor before discarding them, but when I asked at the reception, the staff member acted annoyed, saying they didn't know anything, and didn't apologize at all for throwing away my food without permission. Additionally, there's no freezer, so if you're planning to stay here next time, it might be good to keep in mind that you can't store frozen food, your groceries might be thrown away without your permission, and you might not receive an apology.
Furthermore, the toilets at this hostel were clearly not cleaned and smelled terrible from the start. I also had an experience where the curtain on my own bed was opened without my permission, which was not a good experience. If you're paying the same amount to stay in the city, you might be more satisfied elsewhere. Of course, not everyone will have the same experience; there are friendly and polite reception staff members. However, my experience is also a fact.
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Price per night from:SEK 234
Posted onJun 7, 2026
KennyNZService: The front desk staff were very welcoming and tried their best to accommodate my needs.
Environment: Located in Brisbane city center, King George Square is just across the street, and the pedestrian street is a bit further. It's about a 400-meter walk to Brisbane Central Station, and two blocks to the Queen Street Bus Station (it's underground, so you need to take stairs).
Cleanliness: It was relatively clean, but the carpet was a bit dusty.
Facilities: The elevators are a bit old but mostly functional. All the room's appliances work, and the central air conditioning is powerful.
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Price per night from:SEK 1,252
Posted onJan 16, 2025
Konnor
Lady at the reception was very curteous and very hospitable. I would Have much appreciated that if it was my first time staying at the hotel , room was excellent
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Price per night from:SEK 1,575
Posted onOct 10, 2025|Premium Queen Room
Guest UserAn absolutely excellent place stay, would recommend, even just based on the staff and the breakfast.
I observed that great care was taken of people checking in to stay who would be going to the hospitals local to the area.
Check-in was so easy, and the reception staff was very kind. Things I loved:
* the included healthy breakfast,
* free on-site parking
*Ferrari in the reception area (no idea why it's there, and I'm no car enthusiast, but it is a classy touch)
* very friendly and kind staff
* neat and good layout of room
* comfortable bed
* good air conditioning
* friendly people throughout the building
* walking distance to Chermside shopping centre
* excellent price
Thing I didn't like as much:
* not really sound-proofed, you sometimes hear sounds from other rooms and hallways
* the balcony area did have a bit of a smell in the early evening, dissuading me from eating outside until later on - this might have just been the day I stayed. It was nice enough later to leave the door open and have a bit of a breeze while sleeping.
Highly recommended.
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Price per night from:SEK 1,404
Posted onMar 16, 2026|Standard Double Room
Guest UserAlthough I received my booking confirmation from a third party, somehow I missed important check-in information from the hotel which is keyless and has no onsite reception. Through the kindness of strangers, we were able to get into the foyer where there was a number to contact. It’s advertised as a 24hr reception but it’s important guests know it’s a remote reception. Once I got onto the receptionist, he was able to send me the important message with the check-in information. As we were heading out for dinner we were able to assist another couple who were experiencing the same problem.
Overall, it was a good stopover. We had a good night’s rest in a comfy bed, however, there were no bedside lamps for reading and the one wall lamp near the bed didn’t work. The shower was hot and the location is excellent for access to a variety of great restaurants.
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Price per night from:SEK 960