Mandarin Bay Resort & Spa

We recently stayed at the mandarin beach hotel for a holiday , and I was thoroughly impressed with the overall experience. Brand new nice clean Located in a convenient area close to the beach the beach chairs were very less wish they added more The hotel's modern design gave it a welcoming vibe. Check-in was quick and the staff were all professionals. It was one of the nicest and enjoyable stays we've had. Rooms were squeaky clean, elevators fast, staffs were all very approachable and the breakfast buffet was impressive! Breakfast was almost more than any lunch spread 🎈Swimming pool brand new long modern design very well made but the only drawback was that the water was cold too many other guests felt the same way too , rooms were much smaller than other hotels in station 2 but overall I was impressed ! Thank u

excellent service and location...thank you soo much.❤️

Was disappointed with level of service. We stayed for 2 nights and wanted to dine at their Italian Restaurant Mamma Mia but they refused to separate the 3 tables to accommodate 2 adults even though they were vacant along with another table of 6 and 4. This was very disappointing as we were actually guests of the hotel so we ended up having to look for another restaurant outside the hotel. The workers, although amazing at greeting us when we pass by around the hotel facilities did not seem genuinely happy. There was minimal engagement with the guests unlike other hotels like Henann Group Resorts where their team provides and warm welcome and daily engagements to their guest making their holiday experience more memorable. I wouldn’t return to Mandarin again for the money paid versus experience. The pool and pool view room was great though. If selecting Grand Deluxe Pool View Room, make sure you request a room with glass balcony as there are 4-5 rooms that have a high concrete balcony which you for which the pool view is not visible when you are sitting down. We were able to transfer room at the very least so that was nice. They also require you to return your room card so don’t loose it or they will make you pay 750pesos per card at check out, unlike other hotels that does not require you to return them. Overall impressive facilities but service level needs to be more accommodating especially for in house guests.