Embassy Suites by Hilton Bogotá Rosales

Staff Service: Guests consistently praise the friendly and accommodating staff, especially at the check-in desk and restaurant. The service quality is frequently mentioned as a highlight, contributing positively to the overall experience.(based on 2 reviews)

This hotel is excellent: everything was clean, beautiful, well maintained (unlike some other Embassy Suites I've stayed in the past). One day I had a problem with the shower (maintenance issue). I reported it to the front desk and they immediately assigned someone to fix it and got fixed quickly. Rooms are clean, spacious, and smell good. Breakfast was excellent, varied and its staff is very nice and helpful. I especially liked the happy hour (daily from 5:30pm to 7:30pm): you get unlimited free drinks (alcoholic and non-alcoholic), and several hot snacks. But the best thing about the hotel is its location. The location is literally perfect, in the middle of Zona G in Chapinero Alto. This is the best area of Bogotá, better than noisy Zona T/Zona Rosa. Plenty of good restaurants very near the hotel, and a 24-hour pharmacy (Farmatodo) at the end of the street in Carrera 5. Area is upscale, clean and feels safer than other areas of Bogotá. You can get anywhere from here via Uber (Uber is very cheap in Bogotá). The only things I think the hotel could improve are the elevator (they are a bit small, but no big deal), and the AC could be a little stronger. But those are minor issues. I will stay here again when I return to Bogotá.