NH Collection Bogotá Hacienda Royal
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NH Collection Bogotá Hacienda Royal

No. 11 of Premium Hotels in Bogota
Cl. 114 #6-02, Usaquen, Bogota, 110010, Colombia
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hotel overview picture
Highlights
Varied breakfast
Airport drop-off available
Ideal location
Lots to do
Pets welcome
Amenities
Sauna
Spa
Massage room
Gym
Public parking
Airport pick-up
Bar
Restaurant
All amenities
Property Description
The NH Collection Bogota Hacienda Royal hotel is situated in the high-end Usaquen neighborhood. Steps away guests will find lively pedestrian streets boutique shopping and trendy restaurants. Hacienda Santa Barbara and Santa Ana Centro are two shopping centers where you can find some of the top local and international brands. Just nearby is the Country Club where guests can play a round of golf at Bogota s largest gold course. There is a total of 82 rooms at NH Collection Bogota Hacienda Royal and each one comes equipped with free Wi-Fi. To ensure our guests have a perfect night s sleep there is a choice of pillows and luxurious mattresses while many of the rooms also enjoy panoramic views over the Santa Barbara park and the surrounding mountains. Our guests love our breakfasts that feature a classic selection of hot and cold dishes along with local favorites like tamales arepa de huevo and caldo de costilla. You can also savor regional and international dishes brilliantly prepared at the Dominique s Restaurant. Unwind with a drink at our piano bar or order a meal from the 24-hour room service. To invigorate your body or for a spot of relaxation head to our gym and spa. There is an airport shuttle available upon request. -Feel Safe at NH- will be our hotels guarantee to implement health and safety protocols. Here is a summary of the standards across all our hotels. -Health inspection certificates. -Personal safety equipment and protocols. -Advanced digital services. -Water purifying and air quality protocols. -Upgraded cleaning and sanitizing protocols. -City connection advisory service. -Food and Beverages services tailored to the current situation. -Health and Safety protocols for employees. -Social distancing rules. -Hotel Health and Safety manager. For more information visit www.nh-hotels.com
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9.0/10
Great
Good service and location, kind staff, the room was good
All 113 reviews
Surroundings
Airport: El Dorado International Airport
(18.9 km)
Train: Usaquén
(940m)
Train: C.c Gran Estación
(14.3 km)
Landmarks: Usaquén Flea Market
(200m)
Landmarks: Knights of the Virgin
(280m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

4

Jr. Suite Double View

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Shower
Shampoo
Room Details
Check Availability
5

Junior Suite, Kitchen (Extra Bed 2Ad + 2Ch With View)

1 Queen bed and 1 Sofa bed or 1 King bed and 1 Single bed
Non-smoking
Air conditioning
Private bathroom
Shower
Shampoo
Room Details
Check Availability
4

Junior Suite, Terrace (Extra Bed 3 Adults + 1 Child)

1 Queen bed and 1 Sofa bed or 1 King bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Shower
Shampoo
Room Details
Check Availability
6

Superior Queen Room

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Room Details
Check Availability
4

Family Room Non Smoking

1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Room Details
Check Availability
1

Superior Twin Room

2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Room Details
Check Availability
5

Superior Room Non Smoking

1 Queen bed or 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Room Details
Check Availability
11

Junior Double Suite

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Room Details
Check Availability
5

Superior Room (Extra Bed 2 Adults + 1 Child)

2 Single bed or 1 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Shower
Private toilet
Room Details
Check Availability
5

Junior Suite (Extra Bed 2 Adults + 2 Children)

1 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Shower
Private toilet
Room Details
Check Availability
5

Superior Room With Extra Bed

2 Single bed or 1 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Shower
Private toilet
Room Details
Check Availability
7

Junior Suite With Terrace-Non-Smoking

1 Queen bed or 1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Shower
Room Details
Check Availability
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Guest Reviews

9.0/10
Great
113 reviews
  • Cleanliness9.0
  • Amenities8.9
  • Location9.0
  • Service8.9
Average for similar properties in Bogota
Most Mentioned
Review summary
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Service Quality: Guests appreciate the exceptional service provided by the friendly and helpful staff. The concierge and other hotel employees are noted for their attentiveness and willingness to assist, contributing to a welcoming and efficient stay.(based on 3 reviews)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 15, 2025
All hotel staffs were amazing, great service for breakfast as well. Breakfast was more than expected.
D‍r‍.‍ ‍J‍u‍l‍i‍o‍ ‍B‍e‍r‍n‍a‍l
July 15, 2024
I am bias with this place. I did an intership in this hotel 28 years ago and I absolutely love Hotel Hacienda Santa Barbara. It is still quite elegant and the area where is located is one of the best in the city. The service, the room, the bathroom, they are all great. I really love the breakfast buffet for the top quality of the food and the variety of native Colombian fruits. The staff (Edwin in the front desk, Don Pedro and Ana in the restaurant..) are extremely helpful and efficient. I will alway try to book this place whenever in Bogotá. Thank you
D‍i‍a‍n‍a‍m‍a‍r
June 17, 2024
Good service and location, kind staff, the room was good
J‍o‍h‍n‍ ‍S‍a‍n‍c‍h‍e‍z
February 21, 2024
Great hotel with super friendly staff.
M‍2‍5‍1‍4‍2‍4‍*‍*‍*‍*
September 24, 2025
地理: 非常好,在usaquen市中心,離公司很近,一樓前台和商場聯通,可以直接去超市購物和商場吃飯,很便利安全。 房間:套房裝修還是很老舊風格,但是不影響入住,就小廚房,小吧枱,浴缸。 早飯:早飯很豐盛,都齊全,還可以點煎蛋和奧庫萊特。 服務:前台英語接待沒有任何問題。 housekeeping和廚房就衹能西語了,但是有翻譯也OK。 風景很好!
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M‍4‍9‍5‍5‍2‍3‍*‍*‍*‍*
July 22, 2025
主要是取消會比較麻煩,不夠靈活 價格不便宜,其他環境 衞生 都挺好 離辦公室比較近,早餐算比較豐盛的 旁邊還有也跳蚤市場,地理位置很比錯
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 12, 2025
룸 컨디션은 매우 깨끗하고 깔끔했으며, 쇼핑몰과 바로 연결되어 있어서 편리했습니다.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 14, 2025
After an issue with the reservation, we could not get any resolution with solving our problem. We were charged the whole amount even though the policy is to charge one day. After several attempts to contact them, we did not have any response nor the courtesy of telling us they are working on it. What a lack of professionalism considering it was an expensive hotel. If you would like lack of customer service then stay there! They should be ashamed!

Services & Amenities

Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Public (not only for guests) is available On-site parking, and Fees may apply, US$30.00 (approx. MXN551.95) Daily. Reservation not needed.
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:00-10:00 Open [Sat - Sun] Closed
AgeFee
Adult
Buffet:US$20.00 (approx. MXN367.97) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: US$35.00 (approx. MXN643.95) per room per stay

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 1991
  • Renovated: 2011
  • Number of Rooms: 73
Phone:+57-601-6578950+57-3132400303
Email:nhcollectionroyalhacienda@nh-hotels.com
The NH Collection Bogota Hacienda Royal hotel is situated in the high-end Usaquen neighborhood. Steps away guests will find lively pedestrian streets boutique shopping and trendy restaurants. Hacienda Santa Barbara and Santa Ana Centro are two shopping centers where you can find some of the top local and international brands. Just nearby is the Country Club where guests can play a round of golf at Bogota s largest gold course. There is a total of 82 rooms at NH Collection Bogota Hacienda Royal and each one comes equipped with free Wi-Fi. To ensure our guests have a perfect night s sleep there is a choice of pillows and luxurious mattresses while many of the rooms also enjoy panoramic views over the Santa Barbara park and the surrounding mountains. Our guests love our breakfasts that feature a classic selection of hot and cold dishes along with local favorites like tamales arepa de huevo and caldo de costilla. You can also savor regional and international dishes brilliantly prepared at the Dominique s Restaurant. Unwind with a drink at our piano bar or order a meal from the 24-hour room service. To invigorate your body or for a spot of relaxation head to our gym and spa. There is an airport shuttle available upon request. -Feel Safe at NH- will be our hotels guarantee to implement health and safety protocols. Here is a summary of the standards across all our hotels. -Health inspection certificates. -Personal safety equipment and protocols. -Advanced digital services. -Water purifying and air quality protocols. -Upgraded cleaning and sanitizing protocols. -City connection advisory service. -Food and Beverages services tailored to the current situation. -Health and Safety protocols for employees. -Social distancing rules. -Hotel Health and Safety manager. For more information visit www.nh-hotels.com

Frequently Asked Questions

What’s the cancellation policy at NH Collection Bogotá Hacienda Royal?

The cancellation policy at NH Collection Bogotá Hacienda Royal depends on your room type and booking terms.

What are the check-in and check-out times at NH Collection Bogotá Hacienda Royal?

Check-in at NH Collection Bogotá Hacienda Royal starts from 15:00, and the standard check-out time is by 12:00.

What amenities, facilities, and services are offered at NH Collection Bogotá Hacienda Royal?

Popular amenities and services at NH Collection Bogotá Hacienda Royal include Shuttle service.

Are pets allowed at NH Collection Bogotá Hacienda Royal?

Yes, pets are allowed at NH Collection Bogotá Hacienda Royal, but it’s recommended to contact the property directly to confirm.

How do I get to NH Collection Bogotá Hacienda Royal from the nearest airport?

The nearest airport is El Dorado International Airport, located about about 35 mins from hotel by car (18.9 km) away.

Does NH Collection Bogotá Hacienda Royal offer airport transfer services?

Yes, NH Collection Bogotá Hacienda Royal offers airport transfer services. Contact the hotel in advance to confirm availability and fees.

About This Property

Nearest AirportBogota Airport
Distance to Airport21.21KM
Nearest Train StationUsaquén
Distance to Train Station0.94KM
Average Price FromMXN2232
Hotel Star Rating5