Old, Welcome Break Birchanger Green Service Area J8, M11, Dunmow Rd, Birchanger, CM23 5QZ, United KingdomSee Hotel Details
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1 night
Guest Reviews
7.4/10
85 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.7
Amenities6.8
Service7.5
Cleanliness7.7
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All reviews(85)
Positive reviews(73)
Reviews with photos/video(13)
Awesome stay(15)
Great service(15)
Clean and tidy(11)
Awesome rooms(10)
Convenient location(10)
Comfortable bed(7)
Great location(5)
Negative reviews(12)
Anonymous User
1 Double Bed, 1 Double Sofa Bed, Family Room
Stayed in Mar 2025
Family
5 review
4.0/10
Posted on Apr 21, 2025
It was bad experience, when we arrive the hotel , i would want to check in by the machine , surprisingly the machine told the room not ready. Then I check in with receptionist, they provide the room key straightly. The receptionist gave me the room under occupied (see the first picture) . Then we go down to ask for a change (second picture).
The worst is yet to come. This room does only provide one towel for 4 of us ?! There was no spare pillows, towels at all. I have to go down twice to get the supplies from staffs. it is really bad experience for a tired family from long road trip.
featherby97
Double Bed Room
Stayed in Feb 2025
Couple
33 review
6.0/10
Posted on Mar 22, 2025
Location is very close to stansted. The air con makes a loud buzz and dripping sound even when it’s not on.
Anonymous User
1 Double Bed, 1 Double Sofa Bed, Family Room
Stayed in Dec 2024
Family
2 review
10/10
Outstanding
Posted on Jan 11, 2025
Very close from a bus stop, and very nice and friendly staff members. Besides it was very convenient that there was a great food court, right next to the hotel!
We enjoyed everything about our stay here!
kayusathes
1 Double Bed, 1 Double Sofa Bed, Family Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 30, 2025
Perfect place
Nicolab555
Accessible Room With Double Bed
Stayed in Apr 2025
Business traveler
6 review
5.5/10
Posted on May 27, 2025
Very basic head down for the evening but sufficient for airport or motorway stop .
shower room wasn’t the best
Very used and tired
Location to m11 and airport excellent
Nice staff - breakfast was hot and fresh .
Dik Hong Duncan
1 Double Bed And 1 Twin Bed, Family Room
Stayed in Apr 2025
Family
6 review
7.5/10
Posted on Jun 18, 2025
There was water leaking from the air conditioning unit one night and we had to change room. Facilities may need some updating. Hotel is at a good location right next to the Welcome Break services with decent choice of food. Hotel also has a restaurant at the front desk. Generally clean and tidy, although you would need to request for room cleaning the night before.
Stinginthetail
Executive Room With Double Bed
Stayed in Apr 2025
Family
1 review
6.5/10
Posted on May 26, 2025
Stayed here the night before flying out via Stansted Airport our room was decent and the bed was decent good for value if you’re flying from Stanstead Apple
Guest User
Executive Room With Double Bed
Stayed in Apr 2025
Family
1 review
6.0/10
Posted on May 12, 2025
The accomodation & service was fine & what you would expect. I would potentially would have liked a bit bigger selection of food for the evening meals.
The main thing that you could look at is making the signage a bit clearer as to how to access the property- we did not expect it to be by the services , so maybe state that in your advert- as we ended up going around the huge intersection again , as we expected a separate entrance for the hotel. Thanks
Guest User
Accessible Room With Double Bed
Stayed in Mar 2025
Couple
3 review
8.5/10
Very Good
Posted on Apr 26, 2025
Food and service both great. Superb hot shower. Room heating inop but decided probably didn't need it so all good.
Guest User
Double Bed Room
Stayed in Jun 2025
Other
1 review
8.5/10
Very Good
Posted on Jul 27, 2025
Close to STN Airport. It can be reached by Public Transport.
Anonymous User
Double Bed Room
Stayed in Aug 2024
Couple
3 review
9.5/10
Amazing
Posted on Sep 2, 2024
We were doing a self driving trip around London and need to take flight in the early morning next day. This Ramada is my personal highly recommended hotel for anyone who is in the similar situation as us.
Check in was really smooth, which is self check right on the reception desk. Staff are so friendly and helpful. Room is clean and I could get whatever I need.
The only one unsatisfied point was the strange smell, which I can’t tell where it came.
Tsoi
Double Bed Room
Stayed in Jan 2025
Traveling with friends
11 review
4.5/10
Posted on Feb 8, 2025
It’s free parking when I booking, but I need pay parking fee finally. Very disappointed.
joe1111
Double Bed Room
Stayed in Dec 2024
Couple
2 review
8.0/10
Very Good
Posted on Jan 4, 2025
Based on the questions asked its good. In truth though we found it noisy (paper thin walls), the lift sounded like it would break down and the pipes made lots noises when adjacent rooms were showing etc which kept us up.
Plus points. The staff were nice enough, location is good if driving and the hotel is clean and shower was powerful.
Guest User
Double Bed Room
Stayed in Nov 2024
Family
22 review
10/10
Outstanding
Posted on Jan 1, 2025
Nice hotel. Not big and a bit far from Stansted airport, however, uber takes less than 20 minutes to reach.
Josieo
Double Bed Room
Stayed in Feb 2025
Traveling with friends
1 review
9.5/10
Amazing
Posted on Mar 15, 2025
Super comfy bed, friendly staff, perfect for stopping before early flight