Spa Hotels in Berlin

The hotel is in the perfect location and is very nice inside. The only downside was the WiFi which did not work in the room (we were on 16th floor).

The breakfast was excellent. I drink tea a lot and there were a variety of tea I could choose and I could choose to brew a cup or a pot of tea. They served different kind of eggs, including omelets. The room is very clean and well equipped with coffee maker and kettle.

Awesome stay with the hotel. Staff were extremely professional and helpful when trip.com didn’t properly confirm the rooms with this hotel. The manager went above and beyond to help us resolve the issue . The rooms were stylish and clean and the location was within walking distance of many attractions and the transit system at Zoological Station

This hotel is 5/5 , definitely will book again if I have to chance to come to Berlin. We booked a junior suite for 4 person, it comes with super fancy lounge access, the food was delicious and unlimited drinks is provided, we’ve enjoy watching few nights of eurocup in the lounge. The hotel location is super convenient as well. It is just about 5 minute walk to the train station and there was direct train to the airport from there. It was also close to other tourist attraction all reachable under 5minute by taking metro ! I would say this hotel is 10/10 super worth what I’ve paid for

The aquarium in the middle was broken. The room I booked was facing directly. I thought it would be beautiful, but the reality was bleak. It is very close to the Berlin Cathedral and the TV Tower. Everyone says that Berlin is old, but I love it.

The Ritz-Carlton never disappoints me every time. The hotel is located at the entrance to Potsdamer Platz, with convenient transportation. There is an Oriental Chinese supermarket under the station, which is very convenient for shopping. It is a few minutes' walk to the Jewish Memorial and the Brandenburg Gate. The hotel facilities gym and fitness equipment are great. The hotel breakfast is very worthwhile, the quality and variety of fruits are excellent, and everything else is also very good. The room facilities are first-class, but the toilet and shower room are together. Be sure to wipe the floor dry after taking a shower, otherwise you may fall down.

The location and physical aspects of the hotel were good. However, the service, especially from the night manager, was HORRIBLE. We booked 3 twin rooms. Note that the price is different between twin and double rooms. We arrived late at night due to flight delays and were very tired. During check in we were told that there were no more twin rooms because the hotel was full. What's the point of paying more for twin rooms if the hotel does not reserve them for us? When we asked for an extra bed to be added, we were told that there isn't enough space for it. This is not true as we had already been inside the rooms and they were big with lots of space. After much haggling and after the night manager put on a show by going in to the hotel's office for a few minutes, he came back to say that he can change one of the rooms and put in an extra bed. We were still not satisfied and so we insisted that the hotel can do something to rectify the matter. After doing another round of putting on a show, the night manager came back and said that he can now add and extra bed to another room and would also give us a 50% discount for 2 of the rooms. In addition, he said that we could take the 2 bottles of mineral bottles (these are chargeable) for free. The fridges in the rooms have sensors to detect if the drinks there are taken. The next day we checked with the reception to make sure that we would not be charged. The lady who assisted us checked and said that there was a note saying that we would not be charged. When I got my credit card statement, I found a charge for the 2 bottles of mineral water. 16 euros. Ridiculous. Throughout this ordeal, I must say that the night manager's attitude and manner were really bad. For example, I don't remember seeing him smile at all even when he first came to talk to us about the rooms. Our holiday was marred by this. Hilton is a high class brand of hotels but the service leaves a very bitter taste in our mouths.

The room is very big. It is on the second floor. You can walk out of the room and there is a small garden. The bed is very comfortable, not too soft or too hard, great. The Berlin Gate is right outside the door, and the subway entrance is less than 50 meters away. The transportation is extremely convenient. The breakfast is great, there are many waiters, coffee, tea, and food that needs to be waited for can be ordered and asked to be delivered by the waiter. In short, the experience is very good. I will come again.

Loved the hotel, location is perfect in the *** area, the staff was super nice and sweet! The room is cool, bathroom could use some better products, the soap bar feels super cheap and so does the shampoo and conditioner. The red bathroom wall is very nice and gives a vibe to the shower.

The hotel is in a very good location, with a subway station right outside the door and a five-minute walk from the Brandenburg Gate. There are many restaurants downstairs in the hotel, making it very convenient to go anywhere. The coffee capsules in the room are delicious