Unfortunately check in/out processes a bit confusing the procedure was not stated clearly with step by step, but still we managed to check in/out at last. The room is big for 2 and has enough places for luggage storage and other things, WiFi good ... kitchen fully equipped. The lobby's waiting area is very comfortable. Very convenient to have shops just round the corner and next to the tram station. We definitely recommend Smartments Berlin and consider it again for our next stay.
Hotel near Berlin City Centre,Berlin75.4% of visitors choose this area
GGuest User2026.07.15
Very nice neighbourhood with a lot of Asian restaurants nearby. The hotel is quite modern and comfy. Self-check in is easy. No complaints at all and definitely will come back if I visit Berlin in the future.
+ The checkin and checkout process is very automated. + Laundry service is available with additional pay.
- Mattress is too soft to cause back pain.
- Amenities were not cleaned properly.
- TV and wifi does not work with Amazon connection
++ The location is convenient for tram, bus and S-Bahn within 100 meters.
Do not recommend for very short stay!
Very Good
49 reviews
8.5/10
Price from
€87
per night
Check availability
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