University Inn & Suites Berkeley

University Inn & Suites Berkeley Reviews

University Inn & Suites Berkeley

920 University Ave, Berkeley, California, 94710See Hotel Details
University Inn & Suites Berkeley
University Inn & Suites BerkeleyUniversity Inn & Suites BerkeleyUniversity Inn & Suites Berkeley
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1 night

Guest Reviews

7.4/10
46 review
Verified reviews
Location7.3
Amenities7.4
Service7.4
Cleanliness7.4
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All reviews(46)
Positive reviews(35)
Reviews with photos/video(2)
Negative reviews(11)
Gw77
Queen Room With Two Queen Beds
Stayed in Nov 2022
Solo traveler
2 review
10/10
Outstanding
Posted on Jan 9, 2023
No pet fee or deposit. But they don’t allow some breeds.
Guest User
Queen Room With Two Queen Beds
Stayed in Jul 2023
Family
2 review
10/10
Outstanding
Posted on Aug 14, 2023
I had no problems and had a comfortable stay with the front desk and the environment. The room and bathroom were clean. Although the breakfast menu was small, there was a hot menu.
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Jo Hu
King Room
Stayed in Jun 2023
Family
11 review
7.5/10
Posted on Jul 20, 2023
It's a bit old, the room facilities are a bit outdated, there are small bugs flying around on the first floor, there is a Burger King opposite the surrounding area, the check-in experience is average, the front desk is more humane and let us check in early
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amadawei
Queen Room With Two Queen Beds
Stayed in Sep 2023
Traveling with friends
12 review
8.5/10
Very Good
Posted on Oct 20, 2023
Service staff are very friendly
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xiangge12
King Room
Stayed in Feb 2023
Business traveler
33 review
10/10
Outstanding
Posted on Apr 30, 2023
Good location!
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Guest User
Stayed in Sep 2024
Traveling with friends
2.0/10
Posted on Oct 23, 2024
There was no one at the front desk for me to check in. I waited for 15 to 20 minutes before I saw anybody. When someone finally came she was just arriving to work. I asked where was the other member. She said that the person left. She also had an attitude when I was finally checked in my room keys was not working so I had multiple keys. The worker stated that one set will access in and out of the building and the other will access the room.
Guest User
Stayed in Jun 2024
Business traveler
8.0/10
Very Good
Posted on Jul 30, 2024
La Quinta in Berkeley, CA is a Grand Hotel with old world charm and modern day comfort. It is "La Grand Dame" of the chain, and the staff and Housekeeping should be commended for the work that they do. The few quirks and glitches could be remediated with a few capital improvements: there needs to be a ramp from the lobby to 1st floor for moving in/out with the cart. Smaller luggage cart is very clearly needed to access the smaller back elevator more easily. The stairs to 1st floor are an impediment to moving-in, moving-out, carrying heavy packages.. Some new furniture needed and/or old furniture in rooms needs to be cleaned. On a most recent visit, never did get a bath mat for the tub. Had to ask for one.
Guest User
Stayed in Jun 2024
Couple
10/10
Outstanding
Posted on Jul 24, 2024
Neat, clean, efficient, easy-to-find location, free parking lot, breakfast included. A lot for the money. Give it a try.
emmanuelcervantes333
Stayed in Jun 2024
Business traveler
2.0/10
Posted on Jul 18, 2024
Horrible experience, older front desk worker was very rude disrespectful and unprofessional accusing me of something that I went to notify him about going on on the floor I was staying in
Guest User
Stayed in Jun 2024
Family
10/10
Outstanding
Posted on Jul 10, 2024
For anyone visiting Berkeley who needs excellent accommodation I would recommend this hotel for anywhere Fromm everal days to several weeks
Guest User
Stayed in May 2024
Business traveler
10/10
Outstanding
Posted on Jun 1, 2024
My stay was fantastic! From the beginning to the end (when I extended for another night!) Thank you for being hospitable in the hospitality industry. It's so RARE these days!
Jamminjoe3
Stayed in Mar 2024
Other
2.0/10
Posted on Apr 28, 2024
While this place is old, age does not make it bad. On the other hand lack of maintenance is what will keepe from returning.
Response from Property: Dear Joe, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Berkeley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you experienced this in your room and we will address these issues with both our housekeeping and maintenance departments today. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Guest User
Stayed in Mar 2024
Family
8.0/10
Very Good
Posted on Apr 20, 2024
The bedroom and bathroom offer ample space and a cozy atmosphere. Considering the affordable price, you can expect satisfactory service and quality.
Guest User
Stayed in Mar 2024
Family
10/10
Outstanding
Posted on Apr 20, 2024
Rooms were large, clean and very comfortable. Conveniently located close to downtown and university!. Everyone was very friendly and helpful!
Guest User
Stayed in Mar 2024
Family
8.0/10
Very Good
Posted on Apr 13, 2024
Loved the location and the staff, this place is seriously run down and needs a lot of money spent on it. The rooms are very clean, but very shabby. During our three stays over several weeks the main elevator only worked once! The washing machine in the guest laundry wasn’t working the whole time were there! And we stayed there on and off for nearly three weeks. Please La Quinta, spend some money on this place! You have some serious opposition from Holiday Inn Express just up the road!