No. 1 Jianguomenwai Avenue, Chaoyang District, Beijing, ChinaView Hotel Details
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Jen Beijing by Shangri-La Guest Reviews
4.7/5
Outstanding
4033 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(4033)
Positive reviews(3940)
Reviews with photos/video(985)
Convenient for shopping(195)
Awesome gym(99)
Loved the night views(70)
Delicious buffet(61)
Close to metro(47)
Tasty dinner(40)
Negative reviews(93)
El.Ong
Jen 40 King
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Best hotel in Beijing! Great location & superb service from all the staff. Room service food was delicious and portion is big. Room is very clean and we had the best view too!
Response from Property: Thank you for staying at JEN Beijing by Shangri-La and for your great review. We aim to make everyone stay better by providing friendly and enthusiastic service, and by providing easy efficiency and simple pleasures in a contemporary environment. We are looking forward to have you stay with us in the near future.
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Guest User
Jen Skyline King (Higher Floor)
Stayed in Sep 2024
Couples
4 review
4.5/5
Great
Posted on Sep 24, 2024
Nice hotel in the heart of Business Beijing.
Thanks to the receptionist who welcome us and gave us upper floor with the view on CCTV. Super friendly.
Response from Property: Thank you for staying at JEN Beijing by Shangri-La and for your great review. We aim to make everyone stay better by providing friendly and enthusiastic service, and by providing easy efficiency and simple pleasures in a contemporary environment. We are looking forward to have you stay with us in the near future.
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Alexander Seleznyov
Jen Club 2.0
Stayed in Feb 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 25, 2025
As a photographer, location and views are everything - and JEN Hotel delivers on both. Waking up to breathtaking scenery is a treat, but what truly elevates the experience is the exceptional hospitality. The staff is incredibly helpful and friendly, making every interaction seamless and pleasant. The food? On another level - every meal feels like an experience in itself. And for those who prioritize fitness, the gym is not just there for show; it’s fully functional and well equipped.
A golden hotel in every sense - so good, you won’t even need to consider alternatives.
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Response from Property: Thank you for staying at JEN Beijing by Shangri-La and for your great review. We aim to make everyone stay better by providing friendly and enthusiastic service, and by providing easy efficiency and simple pleasures in a contemporary environment. We are looking forward to have you stay with us in the near future.
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Guest User
Jen Skyline King (Higher Floor)
Stayed in Feb 2025
Business travelers
2 review
3.7/5
Posted on Feb 18, 2025
It is conveniently located for easy access to the international airport, which is only a 30-minute drive away.
SanWuTang Chinese Brunch Restaurant comes highly recommended. If you want to try the most exotic Beijing food, they have it everything.
Response from Property: Thank you for staying at JEN Beijing by Shangri-La and for your great review. We aim to make everyone stay better by providing friendly and enthusiastic service, and by providing easy efficiency and simple pleasures in a contemporary environment. We are looking forward to have you stay with us in the near future.
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Denis Sh
Jen 40 King
Stayed in Jan 2025
Couples
11 review
5.0/5
Outstanding
Posted on Jan 15, 2025
Nice hotel in a business part of Beijing, great location, very well maintained rooms and other facilities. Would definately recommend staying here.
Response from Property: Hi 尊敬的客人,非常感謝您對JEN北京新國貿飯店的支持,JEN北京新國貿飯店希望每位入住的客人都能感受到老朋友的感覺。有一段温馨且舒適的旅行經歷。您的肯定是我們前進的動力。祝您旅途愉快,期待與您的下次相遇。
Baroro
Jen 40 King
Stayed in Jan 2025
Solo travelers
44 review
4.5/5
Great
Posted on Jan 5, 2025
Everything about the hotel is perfect. Very nice room, great location and view, nice staff with good English. Not best rating because I tried to modify my booking and i couldn't do it. Even tho the front desk lady said i can change it the app didn't allow me.
Response from Property: Thank you for staying at JEN Beijing by Shangri-La and for your great review. We aim to make everyone stay better by providing friendly and enthusiastic service, and by providing easy efficiency and simple pleasures in a contemporary environment. We are looking forward to have you stay with us in the near future.
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Philip Strang
Jen 40 King
Stayed in Dec 2024
Couples
23 review
5.0/5
Outstanding
Posted on Feb 10, 2025
It's great for a NYE staycation. Lots of great restaurants are connected to JEN through the China World Mall. Views of the CCTV tower are excellent.
Response from Property: Thank you for staying at JEN Beijing by Shangri-La and for your great review. We aim to make everyone stay better by providing friendly and enthusiastic service, and by providing easy efficiency and simple pleasures in a contemporary environment. We are looking forward to have you stay with us in the near future.
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Stella travels
Jen Skyline King (Higher Floor)
Stayed in Dec 2024
Solo travelers
14 review
4.0/5
Very Good
Posted on Jan 7, 2025
This is a very good hotel with lots to offer and many, many ammenities. They also gave me sparkling wine and snacks upon check in. There is a mall next to/connected to the hotel which is very convenient. The hotel also has an absolutely amazing bar call Beersmith. It's my favourite in Beijing with live music almost every night and they make their own beer and ciders.
My friend wasn't allowed to check in because her passport was at the embassy. They refused even when she had photos of her passport and visa pages. I understand this is government policy but the people in front of us were also refused. They told us this is a common problem so I think they should try to find some solutions that doesn't involve losing money and customers. I am thankful that she got her money back and I know they were trying to help us the best they can but just make sure you meet the requirements before you spend money and try to check in.
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Response from Property: Thank you for staying at JEN Beijing by Shangri-La and for your great review. We aim to make everyone stay better by providing friendly and enthusiastic service, and by providing easy efficiency and simple pleasures in a contemporary environment. We are looking forward to have you stay with us in the near future.
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JanLove2Travel
Jen Skyline King (Higher Floor)
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Love this hotel so much!
Room is very clean, modern and big with complete amenities and great view. Staffs are very friendly and helpful. Next to the hotel is China World Mall which you can shop till you drop. I would highly recommend Jen Beijing by Shangri-la to anyone who visit Beijing.
Response from Property: Thank you for staying at JEN Beijing by Shangri-La and for your great review. We aim to make everyone stay better by providing friendly and enthusiastic service, and by providing easy efficiency and simple pleasures in a contemporary environment. We are looking forward to have you stay with us in the near future.
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Kevin Charles
Jen 40 Twin
Stayed in Nov 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Nov 12, 2024
Sort of hard to find and limited access to hotel entrance.. Also, limited English Skills at any location..
Response from Property: Thank you for staying at JEN Beijing by Shangri-La and for your great review. We aim to make everyone stay better by providing friendly and enthusiastic service, and by providing easy efficiency and simple pleasures in a contemporary environment. We are looking forward to have you stay with us in the near future.
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Anonymous User
Jen 40 King
Stayed in Nov 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Nov 6, 2024
Super convenient location, great price, all round just a pretty solid hotel that I’ll come back to when it makes sense to be in the area.
Response from Property: Thank you for staying at JEN Beijing by Shangri-La and for your great review. We aim to make everyone stay better by providing friendly and enthusiastic service, and by providing easy efficiency and simple pleasures in a contemporary environment. We are looking forward to have you stay with us in the near future.
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Guest User
Jen 40 Twin
Stayed in Oct 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Nov 10, 2024
I am impressed with the cleanliness and friendly staff to help with our queries. And they have quickly solved our issues too.
The hotel is centrally situated with the nearby mall which make the us getting our things conveniently.
I wanted to share that the bed and pillows are most comfortable to sleep into too.
Response from Property: Thank you for staying at JEN Beijing by Shangri-La and for your great review. We aim to make everyone stay better by providing friendly and enthusiastic service, and by providing easy efficiency and simple pleasures in a contemporary environment. We are looking forward to have you stay with us in the near future.
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WRL
Jen 40 Twin
Stayed in Nov 2024
Business travelers
29 review
4.7/5
Amazing
Posted on Nov 30, 2024
very clean hotel. perfect location with the metro nearby. staff were kind and helpful.
Response from Property: Thank you for staying at JEN Beijing by Shangri-La and for your great review. We aim to make everyone stay better by providing friendly and enthusiastic service, and by providing easy efficiency and simple pleasures in a contemporary environment. We are looking forward to have you stay with us in the near future.
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HappyNg2002
Jen Club 2.0
Stayed in Apr 2024
Business travelers
26 review
4.5/5
Great
Posted on Apr 22, 2024
Highly recommended hotel.
Service is brilliant.
We do enjoy to stay whole day if got enough time.
View is nice.
Response from Property: Thank you for staying at JEN Beijing by Shangri-La and for your great review. We aim to make everyone stay better by providing friendly and enthusiastic service, and by providing easy efficiency and simple pleasures in a contemporary environment. We are looking forward to have you stay with us in the near future.
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Anonymous User
Jen 40 King
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on May 22, 2024
Had a wonderful stay at Jen. Excellent service. Convenient location.
Response from Property: Thank you for staying at JEN Beijing by Shangri-La and for your great review. We aim to make everyone stay better by providing friendly and enthusiastic service, and by providing easy efficiency and simple pleasures in a contemporary environment. We are looking forward to have you stay with us in the near future.