Senggigi Beach Hotels

Our several night stay was delightful.. We really appreciated everything about this resort. The location was desirable for us in Sengigi and is also set back from the busy road providing a quiet atmosphere. The service level was brilliant with every interaction with staff professional and positive. Special shoutout to Chef Jiandi who kindly assisted to navigate through the extensive menu. Food quality and ambiance is exceptional matched with a perfect service level, despite prices punching a tad higher than similar Lombok properties. Room is gorgeously appointed, spacious, quiet, impeccably clean and both of our rooms had excellent views towards the beach. The bedtime stories and cookies are a thoughtful touch and treat. Pool and surrounds are beautiful and ample lounges provide a nice level of comfort. Beach bar is wonderful for sunset drinks and beyond with those gorgeous Lombok sunsets ever so memorable.

I stayed in room 410 for two nights. I didn't live enough. I stayed in room 407 again. Room 407 is a little more sea than 410. The door is out of the sea, the balcony is out of the pool, the pool bar and breakfast from the free afternoon tea. The restaurant is also very close. Staying at this hotel for more than 700 nights is really too cost-effective, and there are not many guests staying, very quiet. If you go to Lombok, you will definitely stay here. I would like to recommend this hotel to everyone, but I am afraid that the Chinese will go up more. There is free afternoon tea at the pool bar from 3pm to 5pm, with coffee, water, bread, snacks and fruit. The hotel has room service, it is not expensive, per capita 50-100, after the meal is placed in the door of the room will be taken by the waiter.

Facilities: The hotel's facilities are absolutely perfect. Our room, about 70 square meters, featured a modern bathroom with distinct wet and dry zones and a well-appointed bathtub. The impressive, super-sized swimming pool was a highlight. We loved feeling the sea breeze, sipping coffee while gazing at the ocean and listening to the waves, and simply unwinding as we watched the sunrise and sunset. Cleanliness: Exceptionally clean and tidy; everything was spotless. Environment: Perfect. Breakfast: The breakfast spread was extensive and delicious, with their aromatic American coffee being particularly noteworthy. Service: Upon arrival with four suitcases, the staff were incredibly helpful, assisting us with all our luggage without expecting a tip. Their service was warm, attentive, and always delivered with genuine, welcoming smiles.

I booked a room for my friend and the receptionist knew me and he complained to my family that I booked a room for myself with people. The privacy of customers is the most important and that is what the hotel should be taken care of, not even telling them there and here.

Mixed feelings The room I initially booked (paid extra for AC and hot water) was just dirty and I could not control the AC bc remote wasn’t working so it was always on I could clearly see that no one had cleaned it (see first three pictures) and tbh bathroom felt unsafe with electric cables next to shower I asked to change and they tried to give to charge me extra for another room - I told them either I have what I paid for (AC and clean bedsheets) either it’s ok they pay me back and I leave The staff said I’d need to talk to the manager and when I said ok bring me the manager they never got them and offered me third room without paying extra (feels dishonest that they didn’t show me this one first) Bedsheets were okayish (so many weird stains, see pictures) but this one had no hot water - and they clearly said that I got downgraded. They wanted me to pay extra for the upgrade but do you think they paid me back the difference for the downgrade? Of course not (feels dishonest to charge extra for things you paid for initially but no pay back when you provide less than was paid for) I don’t know how much a hotel like this needs a pool (which was really nice by the way) when they’re so close to the beach. Maybe they should put the pool budget into clean rooms and hot water lol