GGuest UserBreakfast buffet was a little pricey and not included in the room price. I was not interested in the buffet, only coffee. I had to pay for a full buffet, even though I only wanted coffee because my husband had the full breakfast.
GGuest UserThe hotel is not bad! !
The hotel staff are very kind! !
In room 201 we lived in, the air conditioner was misplaced and it hit the bed and we were forced to sleep under the high temperature. If you exclude this, the hotel is great!
We went to the restaurant for dinner, but we waited for half an hour and they didn't even come to spread the tablecloth. They have only one person serving the entire store. This led us to eat elsewhere.
GGuest UserTerrible experience. We booked two rooms with breakfast through the trip.com platform reservation no. 16888963xxxxxxxx. When we arrived at this hotel the manager shown to us a paper coming from *******.com saying that we booked only rooms without breakfast!!!. They did NOT accept the trip.com confirmation which clearly indicates that we had paid rooms and breakfast. After discussions !!! the manager accepted to pay only one room breakfast. The problem is who is going to return my money back ( for the one room paid breakfast)????. Finally why trip.com passed wrong information to *******.com ????
Regarding now the room : one was OK, the other was very small unacceptable for a 4* stars hotel, without heating and the main door lock out of order, the TV device not working. After complains the manager change to an other room.
This hotel opened for Easter 2026 vacations without to be fully prepared to accept tourist.
Around the hotel there is nothing (shops or village).
As conclusion
1. the hotel needs a professional hotel-manager and a technical-support team
2 why trip.com passed wrong order to *******.com?????
3. who will return my breakfast-money back??????