Gabees
January 19, 2025
I rented the hotel for two consecutive days with separate reservations. On the first day, the cleanliness was perfect, impeccable in fact. On the second reservation, I was unhappy when I arrived at the room because it was clearly not cleaned as it should have been. However, I requested a room change at the reception, which promptly resolved the problem by redirecting me to another room that was in a different cleaning condition. I noticed that the cleaning of the rooms varies according to the subclassifications of the rooms. On the first day, we stayed in a high-level room, which is why it was impeccable. Other than that, everything was great.
I still recommend it, because the quality of the service is exceptional and if there is any problem, the staff will solve it as soon as possible.
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