Guest User
May 31, 2025
We were looking forward to a luxury jungle escape, but what we got was more like a mold-infested nightmare. The first room was so musty and damp we couldn’t stay in it. The second room wasn’t much better—still moldy, just less offensively so. After two days, I got seriously sick—sinus congestion and sore throat which but a damper on the rest of our trip. Not exactly the relaxing retreat we were promised. The staff was polite, but the issues were clearly not new. And for the price we paid, the condition of the rooms was completely unacceptable. This resort may be in a beautiful location, but it’s absolutely not worth the money. Mold and mildew don’t equal “eco-luxury.” Avoid it if you value your health and your wallet.