Read genuine traveler ratings & reviews to find your perfect stay.
Posted onSep 13, 2026|Junior Suite
Guest User
We stayed at Grand Waterworld Makadi as a family of four, two adults and two children aged 4 and 5, and the hotel honestly exceeded our expectations.
We arrived around 12:00 PM and had a very smooth check-in. The reception was calm and organized, and a special thanks to Mr. Mohamed Sabry, who was extremely welcoming, professional, and helpful. We received welcome drinks and were in our room within about 10 to 15 minutes.
Without even asking, Mr. Mohamed Sabry arranged a very convenient room for us, close to the kids' aqua park, restaurants, and elevator. Since the resort is very large and we had two young children, this made a huge difference.
The room was very spacious, more like a suite than a standard room, with a living area and two sofas that could be used as beds for the children. The furniture is a little old, especially the wood, but it was not a problem for us. The room was comfortable and practical. We also found a welcome plate of desserts, fruit, and soft drinks in the room, which was a very nice touch.
The food was very good. The main Sun and Sand restaurants had a good variety, and everything felt clean and fresh. The staff were always smiling, helpful, and attentive, especially with the children.
The à la carte restaurants were one of the highlights of our stay. There are Mexican, Italian, Kebab, Vino, and German options. Mr. Mohamed Sabry helped us arrange our dinner reservations during our four-night stay. The Kebab restaurant had very good grilled food, and our favorite was definitely the Italian restaurant. The steak was excellent, and the table service made it feel like dining in a proper restaurant.
The snack options were also excellent. Places like the African and Tropical restaurants work more like proper restaurants, where you sit down, order from a menu, and the food is served to your table. There were also plenty of options for children throughout the day, including ice cream, waffles, pancakes, popcorn, juices, and snacks. Bottled water and drinks were always easy to find.
The kids' aqua park was fantastic and one of the best we have experienced in a resort. There are many slides and pools, and our children loved it. Safety was taken seriously, with lifeguards present throughout the area. At one point I mentioned to a supervisor that one slide area was getting crowded, and he immediately added another lifeguard. I really appreciated the quick response.
The resort also has many different pools, including a wave pool and a sandy beach-style pool area. The landscaping is beautiful, with plenty of greenery, palm trees, shaded areas, and attractive Islamic-inspired architecture.
The beach was another major highlight. It is sandy, clean, beautiful, and directly accessible from the resort. There were plenty of sunbeds, so it never felt overcrowded. Snorkeling was also surprisingly good because you can see fish and marine life even in relatively shallow water without having to swim far out.
But the number one thing that made this hotel special was definitely the staff. From reception to the restaurants, beach, aqua park, lifeguards, and pool teams, everyone was friendly, smiling, and genuinely trying to make guests happy.
I have stayed at several very good resorts before, including Albatros hotels, so my expectations were already high. Grand Waterworld Makadi exceeded them, and personally I enjoyed this stay even more than Albatros Portofino.
For families with young children, I highly recommend this hotel. Great staff, excellent aqua park, beautiful beach, very good food, plenty of snacks and drinks, spacious rooms, and a relaxing atmosphere.
We had a wonderful four-night stay and would definitely consider coming back again. Special thanks again to Mr. Mohamed Sabry and all the staff who made our holiday so enjoyable.
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Price per night from:PHP 12,486
Posted onJul 17, 2024
Bryce van de Laar
The Solymar beach resort is not the most expensive resort in the Hurghada/Safaga area, but it’s also not the cheapest. Because of this, we were expecting it to be quite middle-of-the-range in terms of quality. At every turn, we were pleasantly surprised and delighted.
The staff were friendly and courteous - whether at the reception, in the restaurant, or walking past someone watering the grass, you are guaranteed a friendly greeting. Everyone is quick to know their customers - after just a day in our usual spot on the beach, Ahmed knew our usual order. The hyper-energetic Magic Entertainment team members were also quick to build rapport and make us feel included in the resort vibes.
We plunged immediately into extreme relaxation with a “honeymoon massage” at the spa, which included time in the dry and steam saunas, a special hammam exfoliation ritual on a heated marble slab, a full-body Dead Sea mud wrap, and an oil massage. The masseuses were talkative and playful - possibly not to everyone’s taste, but this seems to be the Egyptian way and certainly got me smiling and giggling along.
There is not a moment of the day when you might be at risk of going hungry. From the early breakfast in the main restaurant, to the late breakfast at the beach, to the drinks and snacks on offer throughout the day at the pool bar and restaurant, there is always a wide array of quality F&B choices. There is some variation from day -to-day options, and it’s always worth checking out the “fresh-from-the-grill” area to see what the day’s speciality may be. Part of the stay includes one complementary meal at one of the two a la carte restaurants (Italian/Egyptian) where the food is a level or two up from what’s served in the buffets. Go hungry - the Egyptian meal included a starter of hot and cold mezze, a soup, a main course and a dessert (with alternative plant-based and kiddies’ menus).
The resort has done a lot to ensure that it is eco friendly. Apart from the usual request to hang up towels to save water on unnecessary cleaning, they also purify their own water, which is left in your room in chilled glass bottles (it tastes a little weird, but it’s good for the planet).
Overall, highly recommend the Solymar resort.
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Price per night from:PHP 15,791
Posted onMay 9, 2026
Guest UserWe usually visit several hotels during our trips, and generally, they're all pretty similar. But THIS hotel is something else entirely – it's Rixos-level luxury! It seems the hotel is still new and hasn't built up enough of a reputation for sky-high prices yet, so you get Rixos quality at Albatros rates. The food is amazing; salmon and shrimp are commonplace here. The staff are friendly and attentive. I particularly want to commend Mohamed at the front desk. He's a young man who's incredibly dedicated to his job. We got an early check-in from him just for a smile. When we lost an AirPod, he helped us resolve the issue. It was my wife's birthday, and he made sure we were congratulated, and he helped with many other things. Not once did I see a bored look or any hint of expecting a tip... We really regret that our trip is already planned out and we have to move on to the next hotel. If we had known how great it would be here, we would have spent our entire vacation right here.
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Price per night from:PHP 24,087
Posted onJul 24, 2026|King Room
Guest UserThe hotel environment is great, the rooms are very clean, and the staff are enthusiastic and helpful with luggage. The restaurant offers a good variety of dishes, and the taste is decent! It's also very convenient to get to the beach. We were on a self-driving trip and really loved the Red Sea. We'll definitely come again!
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Price per night from:PHP 12,533
Posted onApr 13, 2026|Standard Twin Room with Pool View
Paulka215I recently stayed at Mercure Hotel, and overall I had a really good experience.
The food was alright—definitely better than what I’ve had in all-inclusive hotels in Turkey or Tunisia. There was a wide variety of dishes, including lots of tasty options, cakes, tea, coffee (which was actually good), cocktails, and decent beer.
The service was excellent. The staff were very polite and always willing to help—you can ask them anything and they’ll do their best. A special mention goes to Ahmed, the kitchen chef, who is an incredibly kind person. He really stood out, and I’d give an extra star just for him.
The resort overall is not as busy as many other places in the area, which I really liked. It’s a smaller hotel compared to others nearby, with a simple, nice look—white buildings with brown windows, just like in the photos. It’s not a big aqua park-style resort, but honestly that was a plus for me, as I could relax without too many kids around.
The beach is nice and quiet, perfect for relaxing. There are comfortable beds with shades/umbrellas around, so you can always find a good spot. The hotel has three swimming pools—the one next to the main restaurant is very large and usually empty, as most people stay at the smaller pool or by the beach.
The sea water was a bit cold for my preference, but it’s beautifully clear and very clean. Many people really enjoy it, especially for snorkeling—there are amazing snorkeling spots right next to the resort.
Rooms are cleaned every day, and you get two bottles of water per room daily, which is a nice touch.
There are also plenty of activities: you can play tennis (though they only have one set of rackets), mini golf is included in the stay, and there’s a gym which is usually empty. There are snacks available by the pools and the beach, and a bar in the main restaurant.
Outside the hotel, taxis are easy to find either at the lobby or on the street. Just make sure to agree on the price beforehand, or use the inDrive app—it’s usually cheaper than Uber or Careem, and you agree on the price upfront.
There are a few shops nearby as well. If you need medication, it’s better to order from Self Care Pharmacy (you can find them on Facebook). For example, I ordered Antinal and rehydration salts with delivery for only 250 Egyptian pounds. They can deliver pretty much anything you need, and it’s much cheaper than buying inside the resort—definitely good to be prepared for emergencies.
Overall, it’s a clean, more peaceful hotel with good service, plenty of food options, and lots to do. A great place to relax and enjoy the Red Sea.
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Price per night from:PHP 5,461
Posted onJul 17, 2026|Standard Room, Without Balcony
Guest UserI had high expectations for Steigenberger Aqua Magic, but unfortunately my experience did not match the reputation of the hotel. The first disappointment started at check-in. I booked two rooms and sent a request in advance asking for adjacent rooms because we are one family traveling with children. The hotel is very large and consists of several buildings, so it is simply not reasonable for my children to stay in one building while I stay in another. At reception I was told that there were no rooms of the same category available in the same building. To solve the problem, I agreed to pay around €100 to upgrade the second room. However, even after paying for the upgrade, the rooms were still not next to each other. They were only on the same floor despite my repeated request. To make matters worse, I received the key to the first room after approximately 3:00 PM, while the second room was not ready until after 6:00 PM because housekeeping had not finished preparing it. Waiting several extra hours for a room after paying for an upgrade was very frustrating. Then, on the day of departure, shortly after 12:00 PM I received a call asking me to check out immediately. I found this difficult to understand. If the hotel expects guests to respect the official checkout time, then guests should also expect their rooms to be ready at the official check-in time. The standards should be the same for both sides. Another disappointing policy was the specialty restaurants. Although I booked an All-Inclusive package, I was only allowed to use one specialty restaurant because my stay was less than five nights. I do not think this is a fair policy. If a restaurant is fully booked, I completely understand, but if tables are available, all All-Inclusive guests should have the opportunity to dine there regardless of the length of their stay. Restricting access only because of the number of nights makes the All-Inclusive experience feel unnecessarily limited. I also felt there was a noticeable difference in how some guests were treated. I paid in foreign currency just like many international guests, yet I noticed that the building assigned to us was occupied mostly by Egyptian families and its overall condition was not maintained to the same standard, especially the unpleasant smell around the ground-floor bathrooms. Another incident happened at the swimming pool where my children were told that inflatable toys and floats were not allowed, and we immediately respected the rules. However, only a few minutes later we saw children of other nationalities using similar inflatables in the same pool without being stopped. This made me feel that the rules were not being applied equally to everyone. I also remember another situation at reception where a foreign guest requested to change rooms and was offered several alternatives. When I requested the same, the receptionist briefly searched and then told me that no rooms were available. Seeing another guest receive multiple options while I was told there was nothing available left me questioning why the same level of service was not offered to me. I am not saying this based on rumors; I am simply describing my own experience during my stay. I sincerely hope the hotel reviews whether its procedures and policies are being applied equally to all guests. Despite these issues, I would like to thank the restaurant staff, housekeeping staff, and cleaning team. They were always friendly, professional, and helpful, and I truly appreciated the way they treated us. The hotel itself has excellent facilities and great potential, but the inconsistent service at reception and the feeling that some guests receive better treatment than others had a significant impact on our holiday. I hope the management takes these comments seriously because equal treatment, fair policies, and better organization at check-in would greatly improve the guest experience for everyone.
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Price per night from:PHP 8,738
Posted onSep 13, 2024
Guest User
泄湖景完全是來搞笑的,所謂泄湖就是個小水泡,陽臺中間還隔着一段距離和樹擋着,跟其他評論一樣,存在一定的歧視,但是大部份工作人員還是挺友善的,雖然這本來就是他們應該做的。中間想加錢升級海景,帶我們去看的也還是一個稍微大一點的水泡而已,工作人員告訴我這已經是最好的海景房了,最後並沒有升級,泳池開放時間特別晚關閉時間卻很早,如果要出海這家酒店完全沒必要,吃的甚至不如國內100塊錢人民幣的自助餐,基本都靠吃麪包吃飽的,我們拿行李小費給了一美金態度還可以,同行的另一對沒有零錢了給了10埃磅態度就很差,對於一家五星級酒店這種事不應該發生,還是建議加錢選擇更好的全包酒店,或者普通的全包,想省錢或者出海沒有時間在酒店那就市區選擇一家便宜的就好了,這邊出行也並不方便,最後,我們check out的時候工作人員態度非常好,忘記問他的名字了,當看到我們自己拿行李過來了一直在向我道歉,告訴我他們應該安排擺渡車過來接我們的,海邊和泳池邊工作人員也很好,太陽下山後我們想去游泳,海邊的工作人員告訴我太陽下山後海里很危險,並且開玩笑説會有鯊魚,泳池邊的工作人員很耐心的告訴我泳池關閉了,要消毒,會傷眼睛,總的來説,真的不值這個價
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Price per night from:PHP 14,369
Posted onJan 29, 2026
Guest User
Great value for money! There are plenty of restaurant options, and breakfast was better than lunch – I certainly ate my fill. However, I didn't get a single hot shower during my three-day stay; the water was always lukewarm. The in-room phone wasn't working, and when I called the front desk from my mobile to report it, they didn't offer any solutions. Looking at other reviews, cold water seems to be a common issue. I was in a hurry to check out, but they insisted on a 10-minute room inspection. After the inspection, the front desk didn't bother to inform me, and their attitude was generally unhelpful.
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Price per night from:PHP 8,484
Posted onMar 12, 2020
ЕFor the third time at this hotel. and every time pleasantly surprise. Despite the fact that the old hotel was always cleaned, the main restaurant was cleaned. They cook deliciously ... especially delicious beef and fish. Variously. Cleaning every day. drinking water in the room. the beach is clean, clean. Nice and polite staff.
For 3 *** it’s quite worthy ... and I know what I'm writing about.
If you need relaxation inexpensively, you can safely book
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Price per night from:PHP 1,977
Posted onJan 9, 2026|Standard Room
AlixosLet’s start with that the team went above and beyond so that we have the best experience. We got a very clean and modern room but was on the ground floor. We asked for a room on a higher floor so they showed us different options but clarified that they weren’t renovated yet. The next day they moved us to a renovated room on a higher floor (the photos attached). The team’s response is quick. We had breadkfast and dinner included. The breakfast is a variety of cheese, turkey and chicked slices, baked goods, pancakes eggs, sausages, vegetables, fruits and drinks, etc. The dinner we had was mainly salads, rice, kufta (minced beef with spices, cooked potatoes, duck, baked goods, and deserts.
Finally, the resort has access to the beach/sea, it is across the street though and a 10 min walk away.
Thanks for the team for making our experience and vacation as chill and relaxing as possible.
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Price per night from:PHP 9,200