Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJul 15, 2026
Anonymous User
Absolutely incredible stay! I would highly recommend this resort to anyone planning a trip to Hurghada. Xanadu Club Makadi Bay is easily one of the finest high-class hotels in the region, offering a true luxury experience from the moment you step in.
The dining experience was exceptional. The main restaurant offers a fantastic variety of delicious, high-quality food that changes daily, so you never get bored. On top of that, the à la carte restaurants were absolutely amazing, serving top-tier dishes with beautiful presentation and exquisite flavors.
What truly sets this hotel apart, though, is the service. The entire staff operates at a level that is above and beyond. Everyone we met was incredibly polite, respectful, and always greeted us with a genuine smile. They are truly dedicated to making your stay as comfortable and enjoyable as possible, and their hospitality is highly appreciated.
The pools are pristine, crystal clear, and wonderfully maintained, and the resort's grounds and gardens are beautiful and spotless. The aqua park is a lot of fun, but if there is one weak spot in the entire resort, it would have to be the aqua park area and the wave pool. They both feel a bit outdated and are in desperate need of renovation to match the ultra-luxury, high-class standard of the rest of the hotel. Also, the bar in that specific area is quite basic and could definitely use an upgrade in quality and service.
Despite that minor point, we were absolutely delighted with our vacation. We had a wonderful time, felt extremely pampered, and we will definitely be returning to Xanadu Club Makadi Bay for our next holiday!
Show more
Price per night from:NZD 956
Posted onJan 24, 2026|Junior Suite Garden View
Guest User
This hotel is excellent, truly all-inclusive. We stayed in mid-January, so it was winter, and our visit was brief.
I definitely experienced a 'wow' effect, and it hadn't worn off even when we left.
**Location:** It's located in Sahl Hasheesh Bay, in an area that's not particularly windy in winter, which is a huge plus for a winter vacation. There's also an enormous promenade in Sahl Hasheesh, about 10 kilometers long!
**Architecture & Ambiance:** The building architecture is incredibly beautiful (!!!). The reception balcony, in particular, is stunning in its grandeur – it feels like stepping into an 'Egyptian palace' on a hill. You could honestly just sit and admire the hotel's views all day. Everything feels new and spotless, from the rooms to the grounds.
**Staff:** The staff is very attentive, always ready to help, and genuinely happy to see you. Since the hotel is still relatively new (as of January 2026), the team is incredibly energetic and enthusiastic.
**Food:** The food is so delicious and varied that it was hard to stop eating. It was a true test of self-control, wanting to try everything but physically being unable to eat more! The culinary team is excellent. There are also à la carte restaurants, Italian and Oriental.
**Pools:** Only the pools along the buildings were heated (these are for ground-floor swim-up rooms), but since the hotel was just opening, we were able to use them even where rooms were empty. What a pleasure to relax in a warm pool!
**Amenities:** They have fantastic sun loungers – soft and with canopies. There's also a new and excellent gym. You're always greeted by dedicated staff in these areas, whether it's a trainer/instructor in the gym or even attendants in the restrooms at reception and in the restaurants! Waiters also circulate by the sun loungers, asking what you'd like to drink. There's a singing fountain and a club on the premises. The beach is sandy with some corals.
While we had a 'wow' experience at the hotel, to be completely factual and objective, there were a few minor things that hinted at the hotel still being in its soft-opening phase (these are small details, but they did contribute to a 50% discount – making it $200/night instead of $400/night):
1. Construction work was ongoing on the grounds.
2. No kids' club yet (promised, but seemingly still in the planning stages).
3. Animation was a bit weak. I only saw animators during the evening entertainment when performers were on stage; I didn't notice much activity from them around the hotel during the day (though I might have just missed them).
4. The evening entertainment itself was just okay (you wouldn't call it a 'show'), but the staff and local animators did their best to make it enjoyable.
5. The 'singing' fountains played the same tracks repeatedly and quite loudly, which was sometimes disruptive.
But these are all minor points; the hotel is truly wonderful!
Show more
Price per night from:NZD 359
Posted onFeb 28, 2026
Coraaa!
The hotel boasts a quiet and elegant environment with well-maintained and comprehensive facilities. The staff are friendly and attentive, and the breakfast selection is plentiful and delicious. Overall, the experience exceeded expectations, making it an excellent choice for accommodation.
Show more
Price per night from:NZD 226
Posted onMar 30, 2026
C.D Yang
This resort is a true oasis. The grounds are filled with vibrant greenery leading right to a pristine beach. A highlight was the traditional Arabic tea house—a must-visit! Our room was exactly as advertised: fresh and modern with a full panoramic water view and the bonus of a bath. It is ideally situated for explorers, being right by the mall and only a 30-minute stroll to the heart of the Old Town. Excellent food and a great overall vibe.
Show more
Price per night from:NZD 257
Posted onMay 31, 2026
tonytravelsmondo
6 stars because 5 is simply not enough.
We stayed as a family of four and left genuinely moved. The Grand Resort Hurghada gets everything right, but it is the people who make it truly unforgettable.
The beach is clean and well-kept soft sand, smooth pebbles, calm and crystal-clear water. Never overcrowded. Beach staff quietly appeared with drinks and snacks before you even thought to ask. The dual-bracelet access to the Grand Hotel seafront was a lovely bonus we made the most of every day.
The food is outstanding — more than 7 restaurants and bars, a la carte dining with reservation, and a seriously impressive spread of Egyptian, Lebanese, Japanese, Asian and international cuisine. Fresh, varied, and well presented every single time.
The grounds are lush and immaculately kept. Peaceful pathways, palms, flowers everywhere. Spotlessly clean throughout. Our room overlooked the pool and gardens and we woke each morning to birds singing. The room itself had lovely small touches robes, quality toiletries, disposable flip-flops, and a small welcome loaf that genuinely made us smile.
The team is where this resort truly stands apart. GM Mostafa Nassar sets a standard of warmth that flows through every single member of staff. Chef Joseph and Chef Farouk run the kitchens brilliantly. Hany at the lobby welcomed us every time like he had been waiting just for us. To the housekeeping team, the luggage staff, and everyone who brought food and drinks to our room every small gesture felt genuinely big, and none of it went unnoticed.
This is not just a five-star resort. It is the kind of place that reminds you what hospitality actually means.
Show more
Price per night from:NZD 125
Posted onNov 19, 2025
M440560****
The check-in process at the front desk was incredibly slow; I waited over ten minutes, only to be given a room completely different from the sea-view room I booked—it faced a wall! I had to get angry before they finally switched me to a room with a sea view. It’s best to double-check everything at the front desk when checking in, especially since the rooms are quite a distance from the front desk, and the restaurant is across from the front desk, requiring a walk from the beach.
This hotel's pool and beach don't prohibit Muslim swimwear, but the cleanliness felt average, and the facilities are a bit old. A particular note for parents: the pool under the children's play area is very deep. Even though there are lifeguards, parents should definitely accompany their children.
The food is typical Egyptian quality, with freshly cut fruit and two dishes prepared live daily. The location is quite good, right in the middle of a lively area and very close to the city pier. However, be cautious of the small Egyptian souvenir shops to the left of the main entrance; I don't recommend them. If you really want to shop there, go with a group.
The hotel also has its own pier for direct sea excursions, but be sure to choose your boat captain carefully. The hotel's landscaping is well-maintained with many cats, and the beach water is crystal clear, perfect for spotting small fish and water birds. There's morning yoga by the sea and evening entertainment. There are many hotels in this area, so you might consider staying at a few to get a different experience.
Show more
Price per night from:NZD 151
Posted onSep 13, 2024
Guest User
泄湖景完全是來搞笑的,所謂泄湖就是個小水泡,陽臺中間還隔着一段距離和樹擋着,跟其他評論一樣,存在一定的歧視,但是大部份工作人員還是挺友善的,雖然這本來就是他們應該做的。中間想加錢升級海景,帶我們去看的也還是一個稍微大一點的水泡而已,工作人員告訴我這已經是最好的海景房了,最後並沒有升級,泳池開放時間特別晚關閉時間卻很早,如果要出海這家酒店完全沒必要,吃的甚至不如國內100塊錢人民幣的自助餐,基本都靠吃麪包吃飽的,我們拿行李小費給了一美金態度還可以,同行的另一對沒有零錢了給了10埃磅態度就很差,對於一家五星級酒店這種事不應該發生,還是建議加錢選擇更好的全包酒店,或者普通的全包,想省錢或者出海沒有時間在酒店那就市區選擇一家便宜的就好了,這邊出行也並不方便,最後,我們check out的時候工作人員態度非常好,忘記問他的名字了,當看到我們自己拿行李過來了一直在向我道歉,告訴我他們應該安排擺渡車過來接我們的,海邊和泳池邊工作人員也很好,太陽下山後我們想去游泳,海邊的工作人員告訴我太陽下山後海里很危險,並且開玩笑説會有鯊魚,泳池邊的工作人員很耐心的告訴我泳池關閉了,要消毒,會傷眼睛,總的來説,真的不值這個價
Show more
Price per night from:NZD 206
Posted onJan 9, 2026
Jamie Thoo
We had a disappointing experience using Uber while trying to go to Senzo Mall, which is actually very close to the hotel. The price shown in the app was 1 pound, but the driver asked for 5 pounds instead. This made us feel uncomfortable and sadly felt like we were being taken advantage of.
Because of this, we decided not to proceed and instead booked a taxi directly through the hotel. Although the price was 4 pounds, it felt much safer, clearer, and more reliable.
For other travelers, we would recommend using the hotel’s taxi service for peace of mind, especially if you are unfamiliar with the area.
As a small suggestion, it would be great if the hotel could consider providing a shuttle bus service for guests to travel around nearby places such as Senzo Mall, which would make getting around even more convenient and comfortable.
Show more
Price per night from:NZD 244
Posted onMay 9, 2025
Guest User
Great location, the old town with shops and restaurants is within walking distance, the Zeytona beach island is nearby, you can get there by boat or walk 10 minutes, there is a restaurant on this island with a bar. Great breakfasts. Excellent service everywhere, the guys try very hard, and not under pressure, but from the heart. The hotel is, of course, to put it mildly, ”tired”, it needs renovation, but the efforts of the staff and the location compensate for this))). I will be happy to come back.
Show more
Price per night from:NZD 164
Posted onFeb 22, 2026
Suoyinihaozaijian-
This all-inclusive hotel offers great value for money. My cultural trip through Egypt finally got better in Hurghada. Many people say the buffet is mediocre, but I personally thought it was pretty good. Maybe it's because I hadn't had a proper meal for days in Egypt, so having a buffet really felt like a blessing. There's a small convenience store right outside the hotel, which is super handy for buying things. The only downside is the internet; it's really poor and barely connects.
Show more
Price per night from:NZD 96