Taipei Hotels with Bars

Breakfast was not more than ok. They offer a la carte breakfast and you can ask for refills, but it is too complicated and I didn't get what I asked for in two different cases. The gym is OK and serves its purpose. The room was spacious and had great amenities. Location is perfect, a few blocks away from Zhongshan station.

This was the best night I spent in Taiwan, even though it wasn't the most expensive. I really loved Eslite's design – the wood and warm tones gave it a homey feel. It truly felt like sleeping in my own bed, very cozy and secure. The service was a little bit off, though. They asked for a 2000 RMB deposit? I can't remember if it was RMB or NTD, but either way, it felt a bit like they didn't trust their guests. There were a few other minor service issues, but they were all resolved in the end. I'd definitely stay here again next time I'm in Taipei. However, getting to Taipei 101 wasn't as close as I thought… I took a taxi there and walked back, which took almost 20 minutes. It was a bit tiring.

The service attitude and process were excellent, making guests feel immediately at home upon arrival. It's also very convenient, being close to the MRT station and department stores, all within walking distance. Plus, if you want to rent a YouBike, there's a station right near the hotel.

1. Misleading Entrance Signage Upon arrival, we followed the signage pasted on a pillar that directed guests to a staircase entrance. However, when we reached that entrance, we were shocked to find the door marked with the sign “来宾止步” (“Guests Stop Here”). When we raised this with your staff, we were told that this entrance has not been in use since the COVID-19 period. While we understand that certain operations may have changed during the pandemic, COVID-19 restrictions have ended for more than two years. If the primary entrance has been permanently closed, why has no corrective action been taken and the misleading signage still left there? Carrying heavy luggage up and down a sloped path unnecessarily was frustrating and avoidable. 2. No Staff Assistance or Clear Signage at the New Entrance When we finally located the new entrance, there were no staff members on standby to assist us, nor was there any clear external signage indicating that this was the correct way to access the lobby. The explanation given later was that all staff were away assisting with parking which is not acceptable. At least one person should have been assigned to remain at the entrance, or the last person leaving should have arranged for another colleague to cover the position. In addition, the Operations Director mentioned that there is signage inside the new entrance directing guests to take the elevator to the lobby. However, this logic is flawed. If guests cannot locate the correct entrance in the first place, how could they possibly see a sign placed inside? 3. Poorly Trained and Unprofessional Front Desk Behavior After struggling outside, we called the number listed on Google. Only then did someone finally come out and lead us in. By that time, we were exhausted and upset. When we confronted the front desk staff about why they ignored us, despite us clearly visible outside the “来宾止步” glass door, making eye contact and knocking for help, but they claimed they “did not see us.” This excuse was clearly untrue, as we observed them looking in our direction. Even more disappointing, none of the front desk staff offered an apology even until we requested to speak to the Operations Director and asked him to review the CCTV footage. After reviewing the footage, the Operations Director confirmed that the front desk had not been alert and apologized on their behalf. However, he did not acknowledge that the front desk’s attitude and lack of sincerity were also serious problems. Being “not alert enough” and showing no sense of apology or empathy are two entirely different issues. As an international hotel, the front desk is the first impression of your service. Regardless of the quality of your facilities, this poor experience completely overshadowed the positive aspects of our stay. It also severely damages the reputation of Kagaya Group — a brand that has long been admired for its exemplary Japanese hospitality and politeness. Although we appreciate the Operations Director’s effort to make amends by offering us a meal and gifts (which we declined), it remains undeniable that this incident reflects a failure in staff training and management oversight. We hope that management will seriously review this incident, especially the issues of: - Inadequate and misleading signage at the entrance - Lack of staff presence and assistance upon guest arrival - Poor front desk awareness and unprofessional behavior We trust that Kagaya Group will uphold its proud tradition of service by addressing these problems promptly and ensuring no other guests experience such treatment in the future. Thank you for your attention.

As a loyal customer who stays at the Sheraton Taipei every month, I understand that the government's environmental policy means they no longer provide bottled water (though there's a water dispenser in the room that you have to fill yourself) or disposable amenities (no toothbrushes or toothpaste). However, as a consumer, aren't these basic necessities when you're paying for a stay?

A heritage ”old money” hotel in Taipei with an extremely high occupancy rate. It was my first time getting actual physical keys instead of a key card, which felt very textured and classy. There are quite a few Japanese and Korean guests. You do have to queue a bit for breakfast, but the seating is very well-organized. The breakfast spread is abundant, though not mind-blowing—just about standard five-star quality. Having high expectations made it slightly underwhelming. We stayed on the 11th floor in an even-numbered room with a view of Taipei 101, while the odd-numbered room next door had no view. The bedding was very comfortable, and the room was clean and tidy. The hotel service was good, allowing us to extend our check-out to 12 PM. The bath amenities, from their in-house spa brand, seemed to be replaced per guest, but the texture and scent were just average. When I asked, I was told they are for in-room use only and cannot be taken home. Since non-take-home amenities are usually wall-mounted, these came in disposable plastic bottles, which is why I asked. Honestly, making them smaller bottles that guests could take home would feel much more practical. The room's minibar is charged, and movie channels on the TV also incur a fee—my parents accidentally clicked on one and were charged 400 NTD, so do keep an eye on that. We specifically went up to check out the rooftop pool, but the surrounding walls are quite high, so you can't really see the night view. The gym and sauna are on the basement level, but the sauna was closed for maintenance.

Facilities: There's a 7-Eleven nearby and a FamilyMart right across the street, which is quite convenient overall. However, it's a bit far from the subway station, at least a 15-minute walk. The hotel can help call a taxi. Service: The service was good. On the first day, my room had a very strong perfume smell, which made me uncomfortable as soon as I entered. I immediately contacted the front desk to request a room change. After about a 10-minute wait, staff assisted me in successfully changing rooms! Throughout my stay, all my needs were met to my satisfaction! The hotel offers views of Songshan Airport and Taipei 101 on one side, and the Ferris wheel 🎡 on the other!

Convenience: (+) Right next to Jiantan Station and within 5 min short walk to Shilin Night Market (-) Nothing else nearby, unless you walk to the back of the streets towards local eatery shops. Can be difficult to find food options in the day so do plan your day trips away for greater food options (night market won't be open before 4pm) Hotel amenities/facilities: There are 3 different Tango side by side (the one next to this building has balcony and washer that we saw from the street level). Rather basic room, very tight spaces despite our room options not being the lowest tier. Our room had the king bed option, and we kept knocking our feet against the furniture while moving around the room. Our kids with Twin beds seem more comfortable w plenty of walking space, and theirs even have a small round table (though for the life of me, I couldn't understand why there would be only 1 chair in the whole room). For the price point and the limited space, I guess they did their best. Not our most comfortable stay in Taiwan, and definitely with more limitations than comfort for proposition value. We may try other Tango hotels in future in view of its competitive pricing, but will not be the 3 at Shilin area for sure (personal preference).

This was my first time back in Taipei in 10 years, and I arrived with almost no expectations, but Hotel Éclat made the trip incredibly memorable. The biggest highlight was the people. Raymond at the concierge was exceptional. He was warm, polite, genuinely caring, and always ready with helpful recommendations for two foreigners unfamiliar with Taiwan. He even went out of his way to arrange for my friend and me to stay on the same floor, subject to availability, which we really appreciated. Raymond, together with Henry and Simon, made every interaction feel personal and welcoming. Seeing them in the evening always put a smile on my face because they are truly what made the hotel feel like home. The hotel itself is beautifully designed, very clean, and full of tasteful art. The rooms feel warm and cozy, with lovely wood finishes, excellent bedding, a beautifully designed bathroom, and great amenities. I had some of my best sleep here while travelling overseas. Overall, it was a luxurious stay with a genuine sense of warmth and outstanding service. Special thanks again to Raymond. He is an amazing person and a real asset to the hotel.

A few incidents would like to take record of: * my first time experiencing issue with Trip.com that the hotel couldn’t find my booking under my name, i normally book directly on IHG but since no 2 single beds room available thus paying no lower rate for a twin bedroom thru agent. * the AI control system does not work where two times their colleagues came up to fix but actually failed, i couldn’t reach my son at the other room at all - the room to room function never have worked, we had to use our own mobile phones to contact each other not just the cost but inconvenient! * did not expect five stars hotel in big city’s has no foreign exchange service, even queensland's and okinawa’s InterCon where located out of CBD provides that. * should have state on website AND on site and in hotel room’s TV screen that some restaurants are yet to open, we are disappointed with that very limited choices on in- room dining menu we had to order same dishes for two days and not kids friendly at all. My daughter had to take same fried rice and hainan chicken rice twice (as the beef noodles are spicy and no indicate on your menu), she couldn’t finish the chicken rice at first colour of the meat is unpleasant (and obviously if you ask the hotel we only ate one third of the dishes), we found the food was removed when we came back from outside - am not sure the hotel practice but normally unless guest pushes the table out ourselves or ask for the plates to be taken away it should not be cleared up yet till we mention. I’m not expecting their staff to help put a wine cork back on an unfinished bottle of champagne but as like who assigned to check phone system should have double checked by trying the phone herself before telling the customer it's been fixed! The service is not professional and besides service fee they are charging in house guest delivery fee on hotel food!! We have never heard of any hotel on such, would appreciate their explanation if it’s an official government request.