TTones from AustraliaWe absolutely love our stay at Club Med Nanjing, and I can’t recommend it enough—especially for families who love the outdoors. The nature aspect of this resort is simply stunning. You can spend days just exploring the grounds, walking through the lush scenery, and discovering little hidden spots around the property. Our kids were constantly engaged, curious, and excited to see what was around the next corner.
That said, what really made our stay special was the staff. I was genuinely surprised by how well the team speaks English. As foreign guests, we never once felt lost or unable to communicate. A very special call-out to Zai Zai, Diana, and Frankie—they have been incredibly welcoming from the moment we arrived.
We later learned that they studied at university in Australia, which explains why communication felt so easy and natural. For any international travelers worried about a language barrier – don’t be. This team has you covered..
But more than just language, it’s their attentiveness to our children that blew us away. Diana, in particular, went above and beyond. She noticed how hard it can be to juggle three kids, so she would walk with us to the elevator and even push the button for us. It sounds like a small thing, but when you have your hands full with little ones, those little gestures mean the world. She also constantly checked in on our children, making sure they were happy, comfortable, and never left out.
There were a couple of kids' facilities that were closed during our visit—slightly disappointing at first. But honestly, the staff turned that around completely. They were so accommodating, quickly pointing out alternative activities and making sure our children always had something fun to do. Whether it was a quick arts band crafts setup, a guided nature walk, or just extra time at the play areas that remained open, the team made sure no moment felt wasted. The kids didn't even miss the closed facilities in the end.
Because of that, this resort is a fantastic holiday option for parents who actually want to relax. You can finally sit back, enjoy a coffee or a quiet moment, knowing your kids are not only having a blast but are also being genuinely looked after. The peace of mind that comes with that is priceless.
If you're a family that loves nature, values warm service, and wants a holiday where both parents and children come back happy and rested—book Club Med Nanjing. And say hello to Zai Zai, Diana, and Frankie. They're the best.
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