JC Kevin Sathorn Bangkok Hotel Reviews

Response from Property: Dear Valued Guest,Thank you for sharing your valuable feedback regarding your recent stay at JC Kevin Sathorn Bangkok Hotel. We are pleased to hear that you found our bedrooms spacious and the overall value of your stay to your satisfaction.We regret to learn that the furniture did not meet your expectations and that you encountered an issue with the shower. Please accept our sincere apologies for any inconvenience caused. We take all guest comments seriously and will prioritize addressing these concerns to ensure a more comfortable and pleasant experience for future stays.Your feedback is important to us, and we truly appreciate your understanding. We are committed to continuously improving our facilities to better serve our guests.We hope to have the opportunity to welcome you back to our hotel in the future, where we will ensure an even more enjoyable and seamless experience.Warm regards,JC Kevin Sathorn Bangkok Hotel

Response from Property: Dear Valued Guest,Thank you for sharing your thoughtful feedback with us. We are pleased to hear that you enjoyed the spacious room and appreciated the cleanliness and service provided by our team. Your kind words about our staff being helpful and polite mean a lot to us.We also take note of your comments regarding the age of some of the amenities. Rest assured, we are continually working on maintaining and improving our facilities to ensure a comfortable stay for all our guests.We look forward to welcoming you back for another pleasant experience.Warm regards,JC Kevin Sathorn Bangkok Hotel

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are pleased to hear that you were satisfied with the overall surroundings, amenities, cleanliness, and the level of service during your stay at JC Kevin Sathorn Bangkok Hotel.We also appreciate your comments regarding the room and will certainly take them into consideration as we continue to make improvements for our guests. Regarding the convenience of transportation, we understand that it may not always meet expectations, and we are exploring additional options to enhance accessibility for our guests.We hope to have the opportunity to welcome you back for another memorable experience in the future. Your feedback is invaluable in helping us maintain our commitment to excellence.Warm regards, JC Kevin Sathorn Bangkok Hotel

Response from Property: Dear Valued Guest,Warm greetings from JC Kevin Sathorn Bangkok Hotel.Thank you for sharing your positive feedback. We are glad to hear that you found our staff friendly and your room clean. Your ratings of “Very Good” across various aspects are appreciated, and we will continue working hard to further enhance the experience for all our guests.We look forward to welcoming you again and providing an even better stay in the future.With kind regards,JC Kevin Sathorn Bangkok Hotel

Response from Property: Dear Valued Guest,Thank you for your exceptional feedback. We are thrilled to hear that you consistently enjoy your stay at JC Kevin Sathorn Bangkok Hotel. We greatly appreciate your recognition of our surroundings, amenities, cleanliness, and service, as we strive to provide the highest level of comfort and satisfaction for our guests.It’s wonderful to know that you find our location convenient and the area beautiful. We look forward to welcoming you back for many more memorable stays.Warm regards,JC Kevin Sathorn Bangkok Hotel

Response from Property: Dear Valued Guest,Thank you for taking the time to share your recent experience at JC Kevin Sathorn Bangkok Hotel. We sincerely regret to learn that your stay did not meet expectations, and we deeply apologize for the inconveniences you encountered.Your feedback regarding the condition of the facilities, housekeeping standards, elevator functionality, and breakfast service has been noted with the utmost seriousness. Please rest assured that these matters have been brought to the attention of the relevant departments for immediate review and corrective action. Delivering a seamless and enjoyable experience to all our guests is our highest priority, and we are truly sorry that we fell short during your visit.We appreciate your recognition of the value offered and the enjoyment you found in our swimming pool. Your constructive comments are invaluable as we continue working to elevate the quality and consistency of our services and facilities.We hope to have the opportunity to welcome you back in the future and restore your confidence in our hospitality.Warmest regards,JC Kevin Sathorn Bangkok Hotel

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay with us at JC Kevin Sathorn Bangkok Hotel. We sincerely apologize for the inconvenience and discomfort you experienced, particularly in relation to the cleanliness and condition of your room upon arrival.Your comments have been taken very seriously. We are especially concerned to learn about the presence of pests and the insufficient cleaning response following your report. This is not reflective of our commitment to maintaining a high standard of hygiene and guest care, and we have immediately addressed the issue with our Housekeeping and Engineering teams to prevent any recurrence. Additional training and inspections have been put in place to ensure thorough cleaning protocols are consistently upheld.We also regret that the condition of the sofa and carpet did not meet your expectations, and that our location and local surroundings did not suit your travel preferences. While our hotel aims to offer a peaceful city retreat, we understand that convenient access to major attractions and nightlife is important, and we’re truly sorry this impacted your overall experience.Although your stay did not leave the impression we strive for, we are grateful for your detailed feedback. It allows us to reflect and take corrective actions to improve. We do hope you may consider giving us another opportunity to welcome you back in the future for a stay that truly reflects the standards and service we are known for.Warm regards,JC Kevin Sathorn Bangkok Hotel

Response from Property: Dear Valued Guest,Thank you for your wonderful review and for rating us 4.7 out of 5. We are thrilled to hear that you had such a positive experience at JC Kevin Sathorn Bangkok Hotel.It’s fantastic to know that you enjoyed our great location, spacious rooms, and the large pool. We’re especially pleased that you found the rooms clean, visually appealing, and the beds comfortable for a restful sleep. Your kind words about our amenities and service are greatly appreciated by our team.We are committed to maintaining the high standards you’ve highlighted and look forward to welcoming you back in the future for another excellent stay.Warm regards,JC Kevin Sathorn Bangkok Hotel

Response from Property: Dear Valued Guest,Warm greetings from JC Kevin Sathorn Bangkok Hotel.Thank you very much for taking the time to share your feedback following your recent stay with us. We sincerely appreciate your comments and are truly sorry to hear that your experience did not fully meet your expectations, particularly after the first two days.At JC Kevin Sathorn, we strive to deliver exceptional service and memorable experiences to each and every guest. It is disappointing to learn that we fell short in your case. Please be assured that your feedback regarding the amenities, cleanliness, surroundings, and service has been shared with the relevant departments for immediate review and improvement.Your insights are invaluable to us as we continually seek to enhance the quality of our guest experience. While we regret that we were unable to provide you with the stay you deserved, we genuinely hope for the opportunity to welcome you back in the future and restore your confidence in our hospitality.Thank you once again for choosing JC Kevin Sathorn Bangkok Hotel.Warm regards,JC Kevin Sathorn Bangkok Hotel

Response from Property: Dear Valued Guest,Warm greetings from JC Kevin Sathorn Bangkok Hotel.Thank you for choosing to stay with us and for taking the time to share your feedback. We are pleased to hear that you had a good overall experience.However, we sincerely regret to learn about the unpleasant odor you encountered on the 28th floor. Please accept our apologies for any discomfort this may have caused. We appreciate you bringing this to our attention, and we have already informed our housekeeping and engineering teams to investigate and resolve the issue promptly.As part of our ongoing commitment to providing a comfortable and welcoming environment, we will also review the use of fragrance solutions in our corridors to enhance the guest experience across all floors.We hope to have the pleasure of welcoming you back again soon and providing you with an even more enjoyable stay.With sincere regards,JC Kevin Sathorn Bangkok Hotel

Response from Property: Dear Guest,Thank you for your kind words and for choosing to stay with us again! We are thrilled to hear that you enjoyed your second visit, and that our team’s service, along with the cleanliness and spaciousness of your room, contributed to a memorable stay. Your continued trust and loyalty mean a great deal to us.We look forward to welcoming you back for a third stay, and we’ll ensure that your next experience is even more exceptional than the last!Warm regards,JC Kevin Sathorn Bangkok Hotel

Response from Property: Dear Guest,Thank you for your kind words and for being a loyal guest over the years! We are thrilled to hear that you enjoyed your stay and appreciate your positive remarks about our recent renovations.Your continued support means a great deal to us, and we look forward to welcoming you back for more memorable stays in the future.Warm regards,JC Kevin Sathorn Bangkok Hotel

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at JC Kevin Sathorn Bangkok Hotel. We are pleased to hear that you enjoyed our prime location, accessibility, and the wide variety of options available during breakfast.We also appreciate your comments on the amenities, service, and cleanliness, as they provide us with valuable insights for continued improvement. Rest assured, we will address your concerns regarding the comfort of the bed and the age of the hotel to ensure a more comfortable and refreshing experience for all our guests.Your satisfaction is our top priority, and we truly hope to have the opportunity to welcome you back for a more enhanced stay. Please feel free to contact us should you have any further requests or feedback.Warm regards,JC Kevin Sathorn Bangkok Hotel Team