Centara Watergate Pavilion Hotel Bangkok

Centara Watergate Pavilion Hotel Bangkok Reviews

Centara Watergate Pavilion Hotel Bangkok

567 Ratchaprarop Rd, Ratchathewi, Bangkok, 10400, ThailandSee Hotel Details
Centara Watergate Pavilion Hotel Bangkok
Centara Watergate Pavilion Hotel BangkokCentara Watergate Pavilion Hotel BangkokCentara Watergate Pavilion Hotel Bangkok
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1 night

Guest Reviews

9.0/10
Great
1709 review
Verified reviews
Location9.0
Amenities8.7
Service9.2
Cleanliness9.1
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All reviews(1709)
Positive reviews(1671)
Reviews with photos/video(573)
Convenient for shopping(203)
Delicious breakfast(178)
Large rooms(68)
Perfect for business trips(60)
Comfortable bed(48)
Close to airport(36)
Loved the massages(17)
Delicious buffet(16)
Negative reviews(38)
Kelsie
Deluxe king Room
Stayed in Jun 2025
Couple
22 review
10/10
Outstanding
Posted on Jul 28, 2025
Centara was a lovely place to stay at! Staff prepared a cake for our anniversary, which was very sweet of them! Location is 8min walk from Ratchaprarop (airport rail line), which makes it easy to get to and from the airport. It is 21min walk to Chit Lom (BTS) though, which is quite far. But 10min walk away is Platinum, and another 10min away is centralwOrld (HUGE shopping mall) and Big C (HUGE supermarket). Location of the hotel is considered good. Pratunam night market right beside (outside Palladium shopping mall), and December’s (female clothings store) is further down from Platinum. 20min beyond Platinum is MBK Center. Abit far to walk but if you make stops in between, you’ll get there. Then Siam area will be after MBK, but also on the way back to Centara. The original Go-ang Pratunam chicken rice is abt 10min walk away too. In an anti clockwise direction, nearest Centara would be Platinum, December’s, MBK, Siam area (Siam Paragon, Siam Center, Siam Square), centralwOrld, then back to Platinum. Opp Platinum is the chicken rice, and diagonally opp Platinum is Palladium, then Centara. There’s also a massage place right at the doorstep of the hotel L1 which i went 4 days out of our 5 days stay there. Tem, Max, Pond and Kung did a wonderful job. Overall a pleasant stay and I wish we could stay longer!
6/15
Ryan
Superior City View Queen
Stayed in Jun 2025
Business traveler
1 review
9.5/10
Amazing
Posted on Jul 29, 2025
Room is clean and big AC is very nice and cold Easy to walk to mall Night market right outside hotel Massage downstairs very good and cheap
Anonymous User
Superior City View King
Stayed in May 2025
Couple
5 review
10/10
Outstanding
Posted on Jun 28, 2025
hotel location excellent - walking distance to BIG C, platinium mall, pratunam, centralworld. hotel breakfast excellent choice of international food. few of the main dishes were rotated every single day. soup noodles were delicious too & thai omelette was tasty. love how they have no eggs in the bread too. staffs of the hotel were friendly and cheerful. we celebrated our anniversary & birthday together all within our 6d5n stay and the hotel staffs had arrange nice cakes for us. hotel room was clean and were luckily to get nice view facing ratchaprop airport rail link (approx 7mins walk). there were some renovation and painting going on and the pain smell was overwhelming till i fell sick - but overall it was an excellent stay & would come back again!
6/14
Response from Property: Dear Anonymous User,On behalf of the entire team at Centara Watergate Pavilion Hotel Bangkok, I would like to sincerely thank you for taking the time to review your recent stay with us and for rating our service as an excellent score.We are truly delighted to know that you had a pleasant experience. Your feedback is incredibly valuable, and we greatly appreciate your kind words.We have noted your comment regarding the paint smell from our room refurbishment project, which made you feel unwell. Please accept our sincere apologies for the inconvenience caused. We have emphasized to our contractor the need to improve their preventive measures, and our security team has increased patrols on the affected floor to better manage and control any odors, in order to prevent similar unpleasant experiences for our guests in the future.Please rest assured that we remain committed to continuously enhancing our services and facilities to meet and exceed our guests’ expectations.Should you have any further suggestions on how we can enhance our services and facilities to make your future stay even more comfortable, please do not hesitate to share them with us.Once again, thank you for choosing to stay with us. We look forward to the pleasure of welcoming you back on your next trip to Bangkok.Warm regards,Sanon WilaiwongsGeneral Manager
Allen Jon
Premium Family Residence
Stayed in Jun 2025
Family
6 review
10/10
Outstanding
Posted on Jul 27, 2025
Super spacious room. The room we had was intended for 3 pax. It had a king sized bed and another bed was added. The room comes with a living room area and views are amazing as window access is about 180 degrees. The room is a corner unit.Bath tub comes with the bathroom. Generous coffee, tea, and bathroom ammenities restocked every day.
LEE
Superior City View Twin
Stayed in Jun 2025
Solo traveler
12 review
10/10
Outstanding
Posted on Jul 19, 2025
Very conveniet to shopping, food, etc. walking distant to centraworld, Big C, plantinium mall.. morning pratunam market. Very nice pork knucle rice and authenic boat noodles
Guest User
Superior City View King
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 21, 2025
All staff were friendly, from baggage department to front office to housekeeper. The room was really clean. No water marks on glass. Get early checkin and late checkout. The room have bidet. The hotel near to Pratunam Market. Upon arrival you need to pay deposit 2,000BHT but we requested to pay in MYR and they accepted it. The housekeeper also put off their shoes while cleaning the room. Only water pressure a bit low.
Yong xi
Superior City View Twin
Stayed in Jun 2025
Traveling with friends
14 review
9.0/10
Great
Posted on Jul 25, 2025
Overall we enjoyed our stay . Very convenient location to go platinum shopping . To eat pratunam chicken rice To go for foot massage
Reginaa0304
Superior City View King
Stayed in Jun 2025
Couple
8 review
10/10
Outstanding
Posted on Jul 13, 2025
Really enjoyed our stay there! Super clean hotel and they upgraded us as well. Will definitely go back to stay again!
Anonymous User
Deluxe Room
Stayed in Jun 2025
Traveling with friends
6 review
9.0/10
Great
Posted on Jul 10, 2025
Huge room, nice view from corner unit. The drop off point is the shopping area below the hotel - look pretty rundown.
Joanne
Superior City View Twin
Stayed in May 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Jul 13, 2025
its my third time back here and honestly the services here got even better! staff were friendly, bed were comfy… it was great! superb location
justika
Superior City View Twin
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 28, 2025
The location was strategic, the hotel was clean and we enjoyed our stay here. Its so convenient and near to shopping mall like Platinum, Pratunam, big C and centralworld
Response from Property: Dear Justika,On behalf of the entire team at Centara Watergate Pavilion Hotel Bangkok, I would like to sincerely thank you for taking the time to review your recent stay with us and for rating our service as an excellent score.We are truly delighted to know that you had a pleasant experience. Your feedback is incredibly valuable, and we greatly appreciate your kind words.Should you have any further suggestions on how we can enhance our services and facilities to make your future stay even more comfortable, please do not hesitate to share them with us.Once again, thank you for choosing to stay with us. We look forward to the pleasure of welcoming you back on your next trip to Bangkok.Warm regards,Sanon WilaiwongsGeneral Manager
Chalermpong
Superior City View Twin
Stayed in Jun 2025
Business traveler
14 review
8.0/10
Very Good
Posted on Jul 17, 2025
Clean and good location near airport link to airport ,near shopping mall central wolds
Wyna Agustina
Superior City View King
Stayed in Jun 2025
Couple
2 review
8.5/10
Very Good
Posted on Jul 28, 2025
Nice n accessible hotel. Friendly staff too. Thank you for the hospitality.
Kel Teo
Superior City View King
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 25, 2025
Excellent nice view from hotel room, clean and good service. Location good, 1 min short walk to streets , below hotel is a mall with convenience store and massage salon.
msjes
Superior City View King
Stayed in May 2025
Family
4 review
9.0/10
Great
Posted on Jul 1, 2025
The hotel staffs are all very friendly and courteous. There's a starbuck at hotel lobby, which is on 9th flr. Breakfast spread is considered good. Room is big enough for big luggage.