Grand Mercure Bangkok Atrium Reviews

Cuatomwr service very good. Breakfast have good spread .many eateries nearby.a 10 minutes walk to Makasan airport rail

Warning: if you check my other hotel reviews, I usually am able to find some good points but this hotel has none. Beautiful photos, recognized hotel brand, great price. This hotel looked ideal online but you will be better off finding a smaller hotel at the same price point. This hotel is poorly maintained. Elevators are so slow, that in once instance after a 10 minute wait in line a staff escorted us to the back of house to use a service lift. Then the broken/damaged appliances. Including a landline phone (which I had to use to call front desk for help) had static throughout the call, there was also a broken kettle and a closet door that didn’t close properly meant the closet light was in your eyes all night long. Air conditioner filter clearly showed that it had not been cleaned for months and a well worn bed that tilted to one side made you feel you were sleeping on a slope ready to roll down at any minute. Their idea of a king size bed is putting two beds placed together as one — good luck if you sleep in the middle of the bed. Then there is the bathroom with black mold on the ceiling and grout. We spent as little time as possible in there. There was also a lizard that was in the hallway for our entire trip, even though we asked the front desk and housekeeping to remove it on several occasions. I can’t leave out the dreaded traffic jams in front of the hotel that made the last 5km take longer than our trip from the airport. Conclusion: look elsewhere

a big Clean room, the view was very nice. Location is on a very busy road to get there. but you won’t hear the noise from outside. It’s quite far from tourist attractions.

This room so big, but once i check in the reception has a bit difficult to me bcs in apps my room can fit to 3person and in actual they asked me to pay extra🙃

It’s clean but a little bit old. Hope do not ban Duran

Our stay at the Mercure was great! The breakfast buffet is the best I’ve ever had. The location is good enough; not right near public transport but taxis are cheap and the hotel offer a tuk tuk service to the MRT station and a few other hotspots free of charge. The gym is really impressive and there is even a large studio room next door. The pool is nice too. Pretty small but most city hotels only have a little pool but it was nice and warm too. The staff were all very friendly and accommodating to our requests. The view from the bedroom was fantastic!

Excellent Stay – Highly Recommended! I recently had the pleasure of staying at this hotel and I can confidently say it exceeded all my expectations. From the moment I arrived, the staff were incredibly warm, professional, and attentive, making me feel welcomed and valued. The room was spotless, spacious, and well-appointed with everything I needed for a comfortable stay. The bed was especially cozy, ensuring a restful night’s sleep. I also appreciated the thoughtful touches like complimentary water, toiletries, and fast Wi-Fi. The location was perfect – conveniently situated close to key attractions, yet peaceful and quiet at night. Breakfast was another highlight: fresh, delicious, and with a wide variety of options to suit every taste. Overall, it was an excellent experience. I would absolutely stay here again and highly recommend it to anyone looking for quality, comfort, and top-notch service.

Came for 4days, 3nights. First experience here in Grand Mercure Bangkok. Had a wonderful experience throughout. Gym and swimming pool was great. Gym was filled with antique equipments. Breakfast has varieties, I believe they rotate within 2 menus based on my experience. Service was good from the start. Helped with my luggage. Housekeeping missed topping up the sugars in the room, but other that all was tip top. Will definitely come back to same hotel when I visit Bangkok again.

Very clean room and great service, will come again next time.

I enjoyed the clean and spacious room, everything was just perfect. The bathroom with tub was great, good gym, however, the pool is not big we didn't spend time there, and I liked the steam room to be open longer 8 is too soon for tourists. There are so many Indians in the hotel as other people mentioned in comments and it is ok, breakfast was good and complete I enjoyed the veggies, middle eastern items and omelet however warm food was mostly Thai and Indian not my favorite but there were so many items to enjoy, especially for the reasonable price. In terms of location there is a bus stop just outside the hotel and you can get everywhere with bus. From hotel to palladium station is around 20 minutes. Also there is a metro station 10minutes walk from hotel. If you want to be around old parts of the town like asiatique and Chinatown and Iconsiam,Hotel is far away around 90 minutes with bus and 1hour with taxi because of the traffic. There is always traffic in the city.All in all we liked the room the food and staff. We had an early check in and the view in our level was fantastic.

Overall good but the hotel is a bit old.

The hotel is good and the facilities were excellent but you may consider the breakfast somewhere else instead of having it in the hotel.

Big spacious room Room service was good Great breakfast - good variety but didn’t like the yogurt. Fresh salmon would be nice to have. Staff friendly and helpful.

good hotel with good breakfast