Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.0
Service8.7
Cleanliness8.7
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All reviews(202)
Positive reviews(192)
Reviews with photos/video(53)
Great location(44)
Convenient location(22)
Large rooms(16)
Easy to get around(9)
Friendly front desk staff(7)
Perfect for business trips(6)
Comfortable bed(6)
Bathtub OK(3)
Negative reviews(10)
QING TING
Studio Suite
Stayed in Jun 2025
Solo traveler
11 review
10/10
Outstanding
Posted on Jul 11, 2025
Stayed here last year and I find the location quite near to the BTS. It is very lively at night, there’s only 1 way to enter the hotel so it may be a little jammed. What I like most is they have a washing machine! You do not need to go to a laundromat if you’re here for more than a week, I extended my nights here. Everything is great, I ordered GrabFood every other day.
Not sure why I am unable to connect to the hotel wifi with both my laptop and work laptop, it keeps saying bad password even though I entered it correctly.
Response from Property: Dear QING TINGThank you so much for your outstanding review and for choosing to stay with us again!We’re thrilled to know you enjoyed the convenience of our location and in-room amenities—especially the washing machine, which is indeed ideal for extended stays. It’s also wonderful to hear you felt comfortable enough to extend your visit.We’re sorry to hear about the Wi-Fi connection issue you experienced. Please rest assured our team will look into this further to ensure smoother connectivity for future stays.We truly appreciate your continued support and look forward to welcoming you back soon!Sincerely Yours,Terence NgDirector, Pre-Opening & Operations Support
Guest User
Studio Suite
Stayed in Apr 2025
Family
7 review
8.0/10
Very Good
Posted on May 5, 2025
Overall is decent hotel, but the room condition is relatively old. It would be a plus point to stay here if there is an upgrade the room to newer condition
Response from Property: Dear Guest UserThank you for your good rating and honest feedback.We appreciate your compliments on our cleanliness and service. We also take note of your comments regarding the room condition and understand how a room upgrade would enhance your stay. Please be assured that we are continuously working on improving our facilities to provide a better experience for our guests.We hope to have the opportunity to welcome you back soon for an even more enjoyable stay.Sincerely Yours,Terence NgDirector, Pre-Opening & Operations Support
Odan H.
One Bedroom Premier Suite
Stayed in Jan 2025
Traveling with friends
2 review
8.0/10
Very Good
Posted on Mar 5, 2025
The design of the drainage system in the restroom is bad. The water flows to the side of the toilet.
Response from Property: Dear Odan H,Thank you for choosing to stay with us and giving us an opportunity to serve you!Hope you are back home safe and have settled down. Appreciate your time taken to share your feedback with us.We have noted on your remarks, and we are actually looking into it and working on to resolve.Glad that you had a pleasant stay and looking forward to welcoming you back again soon.Sincerely yours,Arijitt G (General Manager)
Trip-Me
Studio Suite King
Stayed in Jan 2025
Couple
3 review
2.5/10
Posted on Mar 21, 2025
We requested for extra towels as we have sensitive skin and needed to change after each shower, the housekeeper requested THB100 for us to get towels. Disappointed with the service and we found small cockroaches near the pantry/in the room. We tot we will rebook this hotel due to the facilities, but maybe not
Response from Property: Dear Guest,Thank you for choosing to stay with us and giving us an opportunity to serve you!Hope you are back home safe and have settled down. Appreciate your time taken to share your feedback with us.We regret and apologize for any inconvenience you may have come across. We have addressed your concerns with the respective team to work on and improve.Hope to see you again in the near future.Sincerely yours,Arijitt G (General Manager)
Jeremy K Barbosa
One Bedroom Premier Suite
Stayed in Dec 2024
Couple
18 review
6.5/10
Posted on Jan 30, 2025
The shower faucet is at fault, failing to switch between tap and faucet. Leakage of water from bathtub area due to fundamental and structural flaw, that being the shower area is not totally concealed by a whole pane of glass.
Sauna at pool was out of order!
Response from Property: Dear Mr. Jeremy,Thank you for choosing to stay with us and giving us an opportunity to serve you!Hope you are back home safe and have settled down. Appreciate your time taken to share your feedback with us.We regret and apologize for any inconvenience you may have come across. However, the sauna at the pool was not out of order, it's just that we don't keep it turned on all the time. Rather there are instructions on the sauna door for guests to turn on whenever they would like to use.Hope that your stay was alright and looking forward to seeing you again someday in the future.Sincerely yours,Arijitt G (General Manager)
Guest User
Studio Suite
Stayed in Jun 2025
Solo traveler
9 review
8.5/10
Very Good
Posted on Jul 30, 2025
My 2nd time staying at the hotel. This time, I think that cleanliness can be improved compared to my first visit. Hotel staff are friendly as usual. The rooms are very huge and come with full kitchenette and a washing machine with drying function. Hotel facilities have a gym and indoor swimming pool. Highly recommended.
CS8828
One Bedroom Suite
Stayed in Dec 2024
Family
3 review
9.5/10
Amazing
Posted on Jan 23, 2025
We had a great stay at PARKROYAL Suites Bangkok. The location is excellent, just 350 meters (6-7 minutes) from Nana station and a 15-minute walk to Terminal 21 Mall. The washing machine in the room was a huge plus for easy laundry during my trip. Highly recommend for convenience and comfort! No
Response from Property: Dear Guest,Thank you for choosing to stay with us and giving us an opportunity to serve you!Hope you are back home safe and have settled down. Appreciate your time taken to give an excellent review about our hotel.Thankful for your mention on our convenient location, our well-equipped rooms. We are delighted to know that you consider staying back with us again.Glad that you had a fantastic stay and looking forward to welcoming you back again soon.Sincerely yours,Arijitt G (General Manager)
Anonymous User
Studio Suite King
Stayed in Nov 2024
Family
14 review
7.0/10
Posted on Jan 4, 2025
Big round. Can see that the room is a bit old. Given the price that I’m paying, I’ll expect more as well. Surroundings are the night life. Can be quite happening. 7-11 right across the road near Novotel.
Able to see fireworks on new year eve! Great if you like watching fireworks from hotel room!
Response from Property: Dear Guest,Thank you for choosing to stay with us and giving us an opportunity to serve you!Hope you are back home safe and have settled down. Appreciate your time taken to give a nice review about our hotel.Thankful for your mention on our convenient location.Glad that you had a pleasant stay and looking forward to welcoming you back again soon.Sincerely yours,Arijitt G (General Manager)
Vyshak Malpe
Studio Suite
Stayed in Nov 2024
Couple
8 review
8.0/10
Very Good
Posted on Jan 1, 2025
Stayed here for 3 nights, excellent location - just 3mins walk to Nana BTS. However, also gets very busy in night due to several bars located around the hotel. Hotel was newly renovated. Room was more than 50sqm with two TVs and a large living room. Had a very good gym as well
Response from Property: Dear Guest,Thank you for choosing to stay with us and giving us an opportunity to serve you!Hope you are back home safe and have settled down. Appreciate your time taken to give an excellent review about our hotel.Thankful for your mention on our convenient location, our spacious rooms and facilities.Glad that you have enjoyed your stay and looking forward to welcoming you back again soon.Sincerely yours,Arijitt G (General Manager)
Ivan_I_van
Studio Suite
Stayed in Nov 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jan 19, 2025
I stayed at park royal for my business three day and had a really enjoyable experience. The staff were friendly and welcoming from the moment I arrived, making check-in quick and easy. My room was clean, comfortable, and had everything I needed, from a cozy bed to a well-stocked bathroom.
The hotel is located in a great spot—close to nearby attractions, shops, or restaurants], so it was easy to explore the area. I felt safe and comfortable walking around.
Overall, I had a wonderful experience and would definitely recommend park royal to anyone visiting the area. I’d happily stay here again!
Response from Property: Dear Mr. Ivan,Thank you for choosing to stay with us and giving us an opportunity to serve you!Hope you are back home safe and have settled down. Appreciate your time taken to give an excellent review about our hotel.Thankful for your mention on our convenient location, our clean & comfortable rooms and the team's friendliness. We are delighted that you consider staying with us again and recommend us to other travelers.Glad that you had a wonderful stay and looking forward to welcoming you back again soon.Sincerely yours,Arijitt G (General Manager)
Choon Ngai
Studio Suite King
Stayed in Oct 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Nov 27, 2024
Location is near to BTS, Shopping mall and Nightlife entertainment. It has pool and gym facilities Opposite has convenience store.
Response from Property: Dear Junyi,Thank you for choosing to stay with us and giving us an opportunity to serve you!Hope you are back home safe and have settled down. Appreciate your time taken to give an excellent review about our hotel.Thankful for your mention on our convenient location and the hotel facilities.Glad that you had a wonderful stay and looking forward to welcoming you back again soon.Sincerely yours,Arijitt G (General Manager)
Mun Kay
Studio Suite
Stayed in Apr 2025
Solo traveler
4 review
8.5/10
Very Good
Posted on May 4, 2025
Check in was slow, entered room only to find that towels/toothbrush were not provided, shampoo bottle pump was faulty. After a night’s stay, upon completion of room make up, tea bags were not refilled. This is very different from my stay last year, probably will not consider in the near future.
Response from Property: Dear Mun KayThank you for sharing your detailed feedback with us.We sincerely apologize for the inconveniences you experienced during your stay, including the slow check-in, missing amenities, and housekeeping oversights. This does not reflect the standard of service we strive to provide, and we appreciate you bringing these issues to our attention.Please rest assured we will address these concerns with our team to ensure improvements are made. We hope to have another opportunity in the future to provide you with the excellent experience you have come to expect from us.Sincerely Yours,Terence NgDirector, Pre-Opening & Operations Support
Caelan Wee Hong
One Bedroom Suite
Stayed in Mar 2025
Couple
2 review
6.0/10
Posted on Apr 22, 2025
My to go to hotel whenever I am in Bangkok. However the cleanliness of the room standard has dropped since my last visit . I am a bit disappointed . Location is good
Response from Property: Dear Guest,Thank you for choosing to stay with us again and giving us an opportunity to serve you!Hope you are back home safe and have settled down. Appreciate your time taken to share your feedback with us.Thankful for your mention on our convenient location. We have noted on your dissatisfaction and have addressed with the concerned team to improve on.Hope to see you again in the near future.Sincerely yours,Arijitt G (General Manager)
Caelan Wee Hong
One Bedroom Premier Suite
Stayed in Mar 2025
Couple
2 review
5.5/10
Posted on Apr 17, 2025
As usual our hotel for Bangkok when we come. But the cleanliness of the room recently has not been very good. Hope that they can improved it.
Response from Property: Dear Guest,Thank you for choosing to stay with us again and giving us an opportunity to serve you!Hope you are back home safe and have settled down. Appreciate your time taken to share your feedback with us.Noted on your remarks and have addressed with the concerned team to improve on.Hope to see you again in the near future.Sincerely yours,Arijitt G (General Manager)
Siti nurul ain Saine
Studio Premier Suite King
Stayed in Nov 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Dec 11, 2024
The room is big...
The staff is very friendly..
Response from Property: Dear Siti,Thank you for choosing to stay with us and giving us an opportunity to serve you!Hope you are back home safe and have settled down. Appreciate your time taken to give an excellent review about our hotel.Thankful for your mention on our spacious rooms and the team's friendlinessGlad that you had a fantastic stay and looking forward to welcoming you back again soon.Sincerely yours,Arijitt G (General Manager)