Amerald Resort Hotel Desaru

Amerald Resort Hotel Desaru Reviews

Amerald Resort Hotel Desaru

Lot 1231, Jln Kg Punggai, Sungai Rengit Pengerang, Bandar Penawar, Johor, 81600, MalaysiaSee Hotel Details
Amerald Resort Hotel Desaru
Amerald Resort Hotel DesaruAmerald Resort Hotel DesaruAmerald Resort Hotel Desaru
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1 night

Guest Reviews

8.2/10
Very Good
305 review
Verified reviews
Location8.4
Amenities8.2
Service8.3
Cleanliness8.1
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All reviews(305)
Positive reviews(279)
Reviews with photos/video(149)
Close to beach(70)
Nice sea view(68)
Tasty food(26)
Clean pool(24)
Great swimming pool(24)
Perfect for families(15)
Has facilities for children(13)
Family activities available(12)
Negative reviews(26)
juju_isharu
Deluxe King Room with Sea View
Stayed in Jul 2025
Family
2 review
8.0/10
Very Good
Posted on Sep 1, 2025
The room and beach are so clean. Nice view from the room. Very satisfied with the breakfast and friendly staff. Will repeat again n recommend this hotel to family and friend.
Guest User
Deluxe Twin Room With Sea View
Stayed in Jul 2025
Family
1 review
7.5/10
Posted on Sep 1, 2025
The seaview room worth the price. The room is clean. The bathroom really spacious. Just the red color door in between rooms is out of taste. Like ‘pintu bomba’ 😅 the breakfast is so so. Even the basic menu like pastries or nasi lemak not provided. They have booth like pasar malam for dinner. Variety of food to choose and the price quite reasonable for a hotel. The sea shore quite dirty. Rubbish here and there. But overall worth the price.
Mohammad Aswat IKRAM
Superior King Room
Stayed in Jul 2025
Couple
4 review
10/10
Outstanding
Posted on Sep 5, 2025
Hotel is very cozy .easy for move around very convenient staff very friendly n helpful
Rikki Rikado
Superior King Room
Stayed in Jun 2025
Family
21 review
10/10
Outstanding
Posted on Jul 28, 2025
Had a wonderful stay – the room was clean, spacious, and very comfortable. Staff were friendly and attentive, making check-in and check-out seamless. Great location with easy access to attractions, plus a delicious breakfast to start the day!
6/7
Muhammad Sayful
Superior King Room
Stayed in Jul 2025
Family
14 review
8.0/10
Very Good
Posted on Aug 18, 2025
Very nice hotel in near desaru. Can go beach also from hotel walking 5minutes only.
RayGooh
Deluxe King Room with Sea View
Stayed in Jun 2025
Couple
4 review
9.0/10
Great
Posted on Jul 28, 2025
Good for a short getaway . Been to Desaru many times but mostly stay in Lotus Desaru . Try this one and yes place is nice and private compare to the pack crowd in Lotus . Not many people and quiet . Its good if you value privacy and the beach is clean and nice but ‘Beware of sandflies’! .The sunrise was Majestic if you are facing the sea .
Anonymous User
Deluxe King Room with Sea View
Stayed in May 2025
Couple
2 review
8.5/10
Very Good
Posted on Sep 6, 2025
The hotel super nice. My room was extraordinary cause i booked seaview room and u can hear the sound of the wave. Love it.
Guest User
Deluxe King Room with Sea View
Stayed in Jun 2025
Couple
2 review
9.5/10
Amazing
Posted on Aug 9, 2025
My 2nd stay for my hubby's birthday,... The scenery is nice & romantic 💓
Kristinaaenna
Deluxe Twin Room With Sea View
Stayed in Apr 2025
Family
4 review
6.5/10
Posted on Jun 14, 2025
1. Kitchen / Dining = Breakfast was nice though the variety wasn’t much. Overall, we like it ❤️. 2. Room = Cleanliness can be improved. Room was dusty, bathroom smells. Bed was okay… The VIEW from our balcony was so beautiful 🤩. I could sit there for a long time while doing my work. 3. Beach = Cleanliness can be improved. There were seating provided in front of the hotel garden closed to the beach. Me and my son sat there to play sand as the beach was too hot during our visit. 4. Massage service (separate frm hotel service) = Big disappointment! 5. Hotel compound = Can be improved. I see the place has lotsa potential
6/10
Response from Property: Dear Kristinaaenna, Thank you for sharing your feedback. We sincerely appreciate your insights and are sorry to hear that some aspects of your stay did not meet your expectations.We truly value your feedback and hope to have the opportunity to welcome you again in the future for a better experience. Best Regards Amerald Resort Family.
Anonymous User
Deluxe King Room with Sea View
Stayed in Apr 2025
Traveling with friends
1 review
9.0/10
Great
Posted on Jun 1, 2025
HOTEL OKAY .ADA KOLAM UNTUK MANDI. PANTAI PERSENDIRIAN TU DEKAT SANGAT DEPAN HOTEL. KEDAI MAKAN PUN ADA DEKAT-DEKAT SITU.TAKYAH KELUAR. BOLEH HANTAR KEBILIK KALAU MALAS NAK TURUN. PANTAI BERSIH KOLAM PUN BERSIH CUMA KALAU MASA SARAPAN KENA CEPATLAH TURUN SEBAB RAMAI SANGAT ORANG KALAU WEEKEND OR CUTI SEKOLAH. OVERALL SAYA AKAN DATANG LAGI BAWA KELUARGA PULAK.
Response from Property: Dear Valued Guest, Thank You for the valuable feedback and we are glad to hear that you had enjoyable stay with us. We look forward to seeing you again! Best Regards Amerald Resort Family.
Guest User
Deluxe Twin Room With Sea View
Stayed in Aug 2025
Family
3 review
7.5/10
Posted on Sep 10, 2025
Awesome beach , nice food , ok room
Iresyma Bakery
Superior King Room
Stayed in Jun 2025
Couple
3 review
10/10
Outstanding
Posted on Jul 28, 2025
Nice room, nice breakfast, for sure will come again
Jacintha88
Deluxe King Room with Sea View
Stayed in Apr 2025
Couple
3 review
6.0/10
Posted on May 12, 2025
During my stay, I encountered several issues that made the experience less enjoyable than expected. 1. **Air Conditioning Problems** – The air conditioning did not cool effectively, even when set to 16°C. Despite adjusting the settings, the room remained uncomfortably warm, which affected sleep quality and overall comfort. 2. **Inconvenient Seaview Room Design** – One of the main reasons we booked this hotel was for a Seaview experience. However, every time we opened the balcony sliding door, the air conditioning automatically shut off. While this might be an energy-saving measure, it was frustrating to deal with. Each time we returned inside, we had to manually restart the air conditioning, disrupting our relaxation. 3. **Unpleasant Basement Parking** – The basement parking had a strong, unpleasant odor, making it uncomfortable to walk through. Additionally, the overall atmosphere was eerie and unsettling, which might not be ideal for guests arriving late at night. 4. **Location Concerns** – The hotel is located next to an abandoned building, which negatively impacts the surroundings. The parking area is shared, which may lead to congestion or security concerns. The presence of the abandoned structure further adds to the feeling of neglect in the area.
Response from Property: Dear Jacintha, Thank you for sharing your feedback with us. We are happy to hear that you enjoyed certain aspects of your stay, and we truly appreciate your kind words.We are also sorry to learn that some parts of your experience did not meet your expectations. Please know that your comments have been noted and shared with the relevant teams, as we are always working to improve.Best Regards Amerald Resort Family.
Anonymous User
Deluxe King Room with Sea View
Stayed in Mar 2025
Couple
2 review
9.0/10
Great
Posted on Apr 28, 2025
2d1n Seaside Escape Perfect for a quick recharge! Our sea-view room was a dream waking up to a breathtaking sunrise from the private balcony was unforgettable. The modern, cozy room and impeccable service made it feel luxurious. Dinner at the oceanfront restaurant was delicious, and the pool added a nice touch. Highly recommend for a serene, scenic getaway! 🌅✨
Response from Property: Dear Valued Guest, Thank You for the valuable feedback and we are glad to hear that you had enjoyable stay with us. We look forward to seeing you again! Best Regards Amerald Resort Family.
Cathy78
Deluxe King Room with Sea View
Stayed in Mar 2025
Couple
22 review
7.0/10
Posted on Apr 25, 2025
The location is a bit far. We booked a sea view room, have a very nice view from the room, which allow us to see sun rise. The internet connection is very weak, so as the wifi connection. Hope that their wifi connection can improve.
Response from Property: Dear Cathy, Thank You for the valuable feedback and we are glad to hear that you had enjoyable stay with us. We look forward to seeing you again! Best Regards Amerald Resort Family.