Jl. Bypass Ngurah Rai No.35, Denpasar, Bali, Province of Bali, 80228, IndonesiaView Hotel Details
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Sri Phala Bali Resort & Villa Guest Reviews
4.2/5
Very Good
82 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(82)
Positive reviews(74)
Reviews with photos/video(32)
Awesome stay(22)
Awesome rooms(18)
Convenient location(17)
Great swimming pool(11)
Delicious breakfast(10)
Perfect for business trips(7)
Large rooms(7)
Classy environment(6)
Negative reviews(8)
Guest User
Deluxe Double or Twin Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 3, 2025
I had a wonderful stay at this beautiful hotel and villas. There is amazing and beautifully up kept garden and foliage throughout the property, and the rooms are spacious with a nice bathtub with Balinese decorations. The staff was absolutely amazing and beyond courteous. I noticed that they not only remembered my name but also other guest names. There is also two beautiful pools to lay out and a five minute walk to the beach. 10/10!
6/7
Response from Property: Dear Guest,A hearty greeting from Sri Phala Resort and Villa.Thank you for your wonderful review! We are delighted to hear that you had such a memorable stay at Sri Phala. Our team takes great pride in providing personalized service, and it’s truly rewarding to know that you appreciated their efforts.We’re also glad you enjoyed the lush gardens, spacious rooms with Balinese decor, and our serene pools. Being just a short walk from the beach, we strive to offer both relaxation and convenience to our guests.It was a pleasure hosting you, and we hope to welcome you back for another perfect stay in the future!Yours sincerely,TheresiaSri Phala Family
Nicole St
Two Bedroom Garden Villa
Stayed in Nov 2024
Family
18 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Gorgeous villa to stay in. Very clean. Walking distance to Sanur ferry port. Nice breakfast.
Response from Property: Dear Nicole St,A hearty greeting from Sri Phala Resort and Villa.Thank you for your wonderful review! We're so happy to hear that you enjoyed your stay in our villa and appreciated the cleanliness, convenient location, and breakfast. Your kind words mean a lot to us!We hope to welcome you back for another great stay in the future. Safe travels!Yours sincerely,TheresiaSri Phala Family
MLAP
Deluxe Double or Twin Room
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 21, 2024
Lovely place with lovely people, manning the resort. The staff were efficient, kind, and attentive.
Response from Property: Dear MLAP,A hearty greeting from Sri Phala Resort and Villa.Thank you for your lovely review! We're so happy to hear that you enjoyed your stay and appreciated our wonderful team. Your kind words mean a lot to us, and we look forward to welcoming you back again soonYours sincerely,TheresiaSri Phala Family
riccardocampisi
Deluxe Double or Twin Room
Stayed in Dec 2024
Couples
7 review
5.0/5
Outstanding
Posted on Mar 3, 2025
I had a wonderful stay at this accommodation! Everything was smooth and hassle-free, from check-in to check-out. The staff was incredibly friendly and always ready to help, making the experience even more enjoyable. The place was clean, comfortable, and had a great atmosphere. I would definitely stay here again and highly recommend it to anyone visiting Bali!
Response from Property: Dear Riccardo Campisi,A hearty greeting from Sri Phala Resort and Villa.Thank you so much for your wonderful review! We're delighted to hear that your stay was smooth and hassle-free, and that our friendly staff made your experience even more enjoyable. Your kind words about the cleanliness, comfort, and atmosphere mean a lot to us. We truly appreciate your recommendation and look forward to welcoming you back on your next trip to Bali.Yours sincerely,TheresiaSri Phala Family
Guest User
Deluxe Double or Twin Room
Stayed in May 2024
Couples
2 review
4.5/5
Great
Posted on Jul 1, 2024
We had a pleasant stay, though it was just stated for 1 day. Rooms were clean and spacious. Breakfast spread was decent. The location is very close to the beach, but due to traffic regulation, one needs to take a big U - Turn to reach hotel in case you are coming from Airport.
Response from Property: Dear Guest, A hearty greeting from Sri Phala Resort and Villa.Thank you for your kind review! We're happy to hear that you had a pleasant stay, even if it was just for one day. Glad you enjoyed our clean and spacious rooms, as well as the breakfast spread. We understand the traffic regulations can be a bit tricky, and we appreciate your patience. We hope to welcome you back for a longer stay next time.Yours sincerely,TheresiaSri Phala Family
Anonymous User
Superior Double or Twin Room
Stayed in May 2024
Couples
16 review
4.5/5
Great
Posted on Jun 4, 2024
This is a repeat stay at Sri Phala. Nice that the reception welcomed us back again. There was some miscommunication about having our room cleaned but the staff were apologetic and responsive. Also came to check our shower when we complained of low water pressure. Overall the location is great for the price. The buffet breakfast was a small selection but adequate.
Requested a ground floor room and was allocated a big bright room next to the lobby. The hotel is in need of some repairs due to its age.
Response from Property: Dear Guest, A hearty greeting from Sri Phala Resort and Villa.Thank you for choosing to stay with us again! We're delighted that our reception team could welcome you back. We apologize for the miscommunication about room cleaning, but we're glad our staff responded promptly. Your feedback about the water pressure and maintenance needs is much appreciated, and we will continue working on improvements. It’s great to hear you enjoyed the location and your spacious room. We truly appreciate your continued support and hope to welcome you back again soon.Yours sincerely,TheresiaSri Phala Family
Guest User
Deluxe Double or Twin Room
Stayed in Oct 2024
Solo travelers
1 review
4.5/5
Great
Posted on Dec 6, 2024
Staff is very friendly, best part about the stay. Room can be improved in terms of maintenance but overall a pleasant stay.
Response from Property: Dear Guest,A hearty greeting from Sri Phala Resort and Villa.Thank you for your kind words! We’re delighted to hear that our friendly staff made your stay special. Providing warm hospitality is our top priority.We also appreciate your feedback regarding room maintenance and will take it into consideration for future improvements. Your insights help us enhance our guest experience.We’re glad you had a pleasant stay overall and hope to welcome you back again soon!Yours sincerely,TheresiaSri Phala Family
Praveen
Superior Double or Twin Room
Stayed in Jan 2024
Travel with friends
5 review
4.5/5
Great
Posted on Feb 27, 2024
Budget stay and near to Sanur Harbour to board ferry to Nusa Pineda
Response from Property: Dear Praveen,A hearty greeting from Sri Phala Resort and Villa.Thank you for your review! We're glad you found our location convenient for your trip to Nusa Penida. We hope to welcome you back for another comfortable stay.Yours sincerely,TheresiaSri Phala Family
Wei Ling
Superior Double or Twin Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 21, 2024
A hidden gem in Sanur with a room featuring a balcony, conveniently close to Sanur harbour. The Japanese restaurant next door is also excellent!
Response from Property: Dear Wei Ling,A hearty greeting from Sri Phala Resort and Villa.Thank you for your wonderful review! We're so glad you enjoyed our hidden gem in Sanur and found the location convenient. It's great to hear you liked the balcony and the nearby Japanese restaurant as well! We hope to welcome you back again soon.Yours sincerely,TheresiaSri Phala Family
YULIYA
Superior Double or Twin Room
Stayed in Sep 2023
Couples
11 review
4.2/5
Very Good
Posted on Oct 21, 2023
A great place near the port, about 9 minutes walk, the staff is helpful, the bed is large, but with a thin blanket, for an overnight stay before leaving for the neighboring Islands is very good😊
Response from Property: Dear YuliyaA hearty greeting from Sri Phala Resort and Villa.Thank you for your kind review! We're glad you enjoyed our convenient location, helpful staff, and comfortable bed. We appreciate your feedback about the blanket and will take it into consideration. We hope to welcome you back for another pleasant stay before your next island adventure.Yours sincerely,TheresiaSri Phala Family
Rohan
Superior Double or Twin Room
Stayed in Mar 2024
Couples
3 review
5.0/5
Outstanding
Posted on Apr 18, 2024
It’s the best peaceful place for couples and newly married ones. It’s so clean so awesome breakfast and even even person there is very very helpful. Rooms are kept clean daily always when we return back the rooms are like all new even after all the mess we did at nights heheh.. only issue is that many tour packages do not offer this hotel as a pick up point and you need to walk 2kms ahead to a hotel called plaza something.. that’s the only issue..
Response from Property: Dear Rohan, A hearty greeting from Sri Phala Resort and Villa.Thank you for your wonderful review! We're delighted to hear that you found our resort peaceful and perfect for couples. It's great to know you enjoyed the cleanliness, delicious breakfast, and helpful staff. We appreciate your feedback about the tour package pick-up points, and we'll look into ways to improve this for our guests. We hope to welcome you back for another relaxing stay.Yours sincerely,TheresiaSri Phala Family
Kelpy
Superior Double or Twin Room
Stayed in May 2024
Solo travelers
4 review
4.2/5
Very Good
Posted on Jun 22, 2024
Great service, spacious room with bath tub, and beautiful pool!
Response from Property: Dear Kelpy, A hearty greeting from Sri Phala Resort and Villa.Thank you for your wonderful review! We're delighted that you enjoyed our great service, spacious room with a bathtub, and beautiful pool. We look forward to welcoming you back for another relaxing stay.Yours sincerely,Theresia
Yilisuobai
Deluxe Double or Twin Room
Stayed in Dec 2023
Business travelers
36 review
3.7/5
Posted on Jan 27, 2024
The room was very nice, and other service staff were also very good, but there was a male waiter named Juse who looked dead. We were originally allowed to have a massage in the hotel and check out late after the massage. The massage was originally at 111 o'clock, but it ended up at 11:30 After entering, he already allowed us to check out late, but at the end he charged us a fine, which was a very bad attitude. But thanks to Ctrip’s help, I received an apology and dealt with the staff! Always trust Ctrip
Response from Property: Dear Yilisuobai,A hearty greeting from Sri Phala Resort and Villa.Thank you for your feedback. We're glad you enjoyed your room and the service from our staff. However, we sincerely apologize for the misunderstanding regarding your late checkout and massage timing. We will review this matter internally to ensure better communication and service in the future. We appreciate your patience and are glad it was resolved. We hope to provide you with a smoother experience if you choose to stay with us again.Yours sincerely,TheresiaSri Phala Family
YuppiJe
Superior Double or Twin Room
Stayed in Apr 2023
Family
10 review
5.0/5
Outstanding
Posted on May 23, 2023
Excellent place! Rooms have their own individual entrance. Guest has their utmost privacy. Staff are super friendly and helpful. Well maintainable in all every aspects; room, garden
Response from Property: Dear YuppiJe,A hearty greeting from Sri Phala Resort and Villa.Thank you for your wonderful review! We're delighted to hear that you enjoyed the privacy of our rooms, the well-maintained surroundings, and our friendly, helpful staff. Providing a comfortable and welcoming experience for our guests is our top priority.We truly appreciate your kind words and look forward to welcoming you back for another excellent stay.Yours sincerely,TheresiaSri Phala Family
Joseph 123
Deluxe Double or Twin Room
Stayed in Aug 2023
Couples
2 review
5.0/5
Outstanding
Posted on Oct 2, 2023
Only stayed one night, but wished we'd booked it for longer! Outstanding staff and facilities, for it's progress point. The pool is beautiful. Great location as a stop before using Sanur harbour.
Response from Property: Dear Joseph 123,A hearty greeting from Sri Phala Resort and Villa.Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay and wished you had stayed longer. It's great to know that our staff, facilities, and pool made a positive impression. We truly appreciate your kind words and hope to welcome you back for a longer stay next time.Yours sincerely,TheresiaSri Phala Family