Eastin Grand Hotel Saigon

Eastin Grand Hotel Saigon Reviews

Eastin Grand Hotel Saigon

253 D. Nguyễn Văn Trỗi, Phú Nhuận, Ho Chi Minh City, VietnamSee Hotel Details
Eastin Grand Hotel Saigon
Eastin Grand Hotel SaigonEastin Grand Hotel SaigonEastin Grand Hotel Saigon
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1 night

Guest Reviews

9.1/10
Great
1270 review
Verified reviews
Location9.0
Amenities8.9
Service9.1
Cleanliness9.3
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All reviews(1270)
Positive reviews(1236)
Reviews with photos/video(306)
Convenient location(166)
Close to airport(165)
Easy to get around(161)
Delicious breakfast(143)
Perfect for business trips(79)
Great swimming pool(38)
Delicious buffet(11)
Luxurious(7)
Negative reviews(34)
Sugar_Seven_One
Superior Room Non Smoking
Stayed in May 2025
Business traveler
24 review
9.7/10
Amazing
Posted on Jun 17, 2025
I would like to rate it 5 stars. I’ve stayed here at least 10 times. It is always easy and highly efficient for me to check in and out. The faculties are proficient in English and some of them even can speak Chinese, which is remarkable and gracious. However, I have to advise the hotel to set the air conditioner temp a little higher, as every time I feel like a sudd gale when go in the room, it was to cold to feel comfortable.
Response from Property: Dear Valued GuestThank you very much for your kind review. We are glad that you had a comfortable stay with us. We take on board the points you have raised and will endeavor to resolvethem at the earliest. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Leon Dolle - General Manager
Verve
Premium Deluxe Room Non smoking
Stayed in Feb 2025
Family
8 review
9.0/10
Great
Posted on Mar 21, 2025
The room rate i booked for 2 adults and 2 children came with an extra bed, although it was not mentioned on booking page. It was great. Room is not cramp with extra bed. Location works for us as the office is within walking distance and 10mins car to airport, but it takes long to get to city due to the traffic condition. There is a nearby Vin Hanh mall by car in 15mins which is a good mall for food and arcade for kids. Love the 1.4m depth pool for kids and gym equipment is good and not small. Breakfast selection is good and lunch at the coffeehouse is not bad. The only con is that our room and bathroom doors are tough to close. Not a big deal though.
Response from Property: Dear Verve,Thank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Leon Dolle - General Manager
Anonymous User
Superior Room Non Smoking
Stayed in Apr 2025
Business traveler
8 review
10/10
Outstanding
Posted on May 24, 2025
Nice hotel to stay in. 101% recommended😊
Response from Property: Dear Valued GuestThank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Leon Dolle - General Manager
A-F
Superior Room Non Smoking
Stayed in Mar 2025
Family
2 review
8.0/10
Very Good
Posted on May 3, 2025
Good place, good city, good hotel and cheap. Will back again.
Response from Property: Dear A-FThank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Leon Dolle - General Manager
Budi Jusuf
Superior Room Non Smoking
Stayed in Jun 2025
Solo traveler
25 review
7.5/10
Posted on Jul 25, 2025
The hotel is in very good condition, the AC is not cold. The hotel is located near the airport, only a 15-minute drive to the airport.
Response from Property: Dear Budi Jusuf,Thank you for your feedback. We’re glad to hear you found the hotel in good condition and appreciated our convenient location near the airport.We’re sorry to learn that the air conditioning in your room was not sufficiently cool. We will have our maintenance team look into this to ensure better comfort for future guests.We appreciate your input and hope to welcome you back again soon.Best regards,Leon Dolle - General Manager
CO8888
Superior Room Non Smoking
Stayed in Nov 2024
Business traveler
18 review
7.0/10
Posted on Jan 2, 2025
Grand but old hotel. Too far away from the D1. Friendly & kind staffs. I’ll stay again if I need more relax.
Response from Property: Dear CO8888,Thank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Leon Dolle - General Manager
Anonymous User
Deluxe Room Non Smoking
Stayed in Jun 2025
Business traveler
1 review
7.5/10
Posted on Jul 6, 2025
Overall was pleasant. Though it is a bit old hotel, but overall clean. Only thing is the service. I called the room service to order dinner, it took about an hour to respond and another 30 mins to send the fried rice.
Response from Property: Dear Valued Guest,Thank you very much for taking time to share your valuable feedback with usAt Eastin Grand Hotel Saigon, we always strive to deliver friendly and professional services and I do apologize for not meeting your expectations on this occasion. Feedback such as yours is extremely valuable and provides us with an opportunity to improve.We sincerely apologize for the delayed room service delivery and our F&B Manager is working with room service team to ensure all orders are delivered on time and quality. Once again my most sincere apologies to you and do hope we have the opportunity to welcome you back to the Eastin Grand Hotel Saigon in the near future.Yours sincerely,Leon Dolle General Manager
CharlesWG
Superior Room Non Smoking
Stayed in May 2025
Business traveler
2 review
9.0/10
Great
Posted on Jul 16, 2025
The service was truly top notch, and the quality was definitely there. However, the room did seem a bit dated and could use a refresh. Its location near the airport was fantastic and super convenient. Overall, it was a decent stay, considering all the pros and cons.
Response from Property: Dear CharlesWG,Thank you for taking the time to share your feedback. We’re delighted to hear that you appreciated our top-notch service and convenient location near the airport. It’s always rewarding to know our team made a positive impression.We also appreciate your comments regarding the room condition. Please know that we’re actively exploring updates to enhance our guest experience and your input is truly helpful in guiding those improvements.We hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,Leon Dolle - General Manager
QING TING
Superior Room Non Smoking
Stayed in Apr 2025
Solo traveler
11 review
10/10
Outstanding
Posted on Jul 10, 2025
Very nice hotel that is near to the airport. Everything is great. Highly recommended to stay here. You can GrabFood to the hotel if you’re lazy to head out.
Response from Property: Dear QING TINGThank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Leon Dolle - General Manager
Anonymous User
Superior Room Non Smoking
Stayed in Mar 2025
Business traveler
20 review
9.0/10
Great
Posted on Apr 12, 2025
Not far from airport
Response from Property: Dear Valued GuestThank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Leon Dolle - General Manager
Thanonghak SANTIBANDIDH
Club Deluxe Room
Stayed in Oct 2024
Solo traveler
12 review
10/10
Outstanding
Posted on Nov 23, 2024
Close by HCM international airport, good breakfast, airport pickup service and of course i got 3 pcs fastest laundry for free !!!
Response from Property: Dear Thanonghak SANTIBANDIDHThank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Leon Dolle - General Manager
Green_Valley
Superior Room Non Smoking
Stayed in Apr 2025
Business traveler
36 review
6.0/10
Posted on May 18, 2025
All staffs are very nice, Chinese restaurant Tung Garden the food is very delicious, Less parking stalls
Response from Property: Dear Valued GuestThank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Leon Dolle - General Manager
kok hong goh
Premium Deluxe Room Non smoking
Stayed in Nov 2024
Business traveler
10 review
9.0/10
Great
Posted on Dec 11, 2024
Nice Hotel, great location near to Airport, safe environmrnt, excellent food
Response from Property: Dear kok hong gohThank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Leon Dolle - General Manager
DineoR
Superior Room Non Smoking
Stayed in Mar 2025
Solo traveler
2 review
10/10
Outstanding
Posted on May 2, 2025
I really enjoyed my one night stay in this hotel. Was quite surprised by the spacious room and comfortable bed. The breakfast spread is great and the staff extremely attentive. I enjoyed my stay.
Response from Property: Dear Valued GuestThank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Leon Dolle - General Manager
Guest User
Superior Room Non Smoking
Stayed in Sep 2024
Other
38 review
10/10
Outstanding
Posted on Oct 28, 2024
The hotel room is very clean and warm enough. Very comfortable and breakfast was very good. All staff are friendly and helpful to provide information. Will back again.
Response from Property: Dear Jayne123Thank you very much for your kind review. We are glad that you had a comfortable stay with us. Wishing you continued safe travels and we look forward to welcoming you back soon. Best Regards, Leon Dolle - General Manager