Citadines Danube Vienna - Europe

Citadines Danube Vienna - Europe Reviews

Citadines Danube Vienna - Europe

Dr.-Adolf-Schärf-Platz 7, Donaustadt, Vienna, 1220, AustriaView Hotel Details
Citadines Danube Vienna - Europe
Citadines Danube Vienna - EuropeCitadines Danube Vienna - EuropeCitadines Danube Vienna - Europe
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Citadines Danube Vienna - Europe Guest Reviews

4.5/5
Great
46 review
Verified reviews
Location4.4
Amenities4.6
Service4.3
Cleanliness4.8
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All reviews(46)
Positive reviews(45)
Reviews with photos/video(12)
Easy to get around(18)
Awesome rooms(14)
Close to metro(13)
Friendly staff(12)
Convenient for shopping(12)
Clean and tidy(11)
Awesome stay(10)
Awesome amenities(10)
Negative reviews(1)
Guest User
Classic Room
Stayed in Jan 2025
Other
1 review
5.0/5
Outstanding
Posted on Feb 24, 2025
Highly recommend - no negatives with this accommodation at all! Would suit all travelers and all requirements. Superb location for sight seeing. Brilliant!!
Response from Property: Dear Guest,Thank you for your good rating. We are glad that you have enjoyed your stay with us. We look forward to welcoming you again. Best regards Arnold K. Residence Manager
Hanalovetravel
Studio
Stayed in Nov 2024
Family
5 review
4.2/5
Very Good
Posted on Feb 27, 2025
Clean room. Good service. Free coffee in the lobby:) Convenient to go everywhere. Besides train stations, coffee shops, China shop, shopping mall.
Response from Property: Dear Thi,Thank you for your good rating. We are glad that you have enjoyed your stay with us. We look forward to welcoming you again. Best regards, Arnold K. Residence Manager
Alisa
Studio
Stayed in Nov 2024
Couples
3 review
4.0/5
Very Good
Posted on Jan 16, 2025
Near train station, clean and facilities is good. Have laundry room, all guest can use (additional charge via app)
Response from Property: Dear Alisa,Thank you for your good rating. We are glad that you have enjoyed your stay with us. We look forward to welcoming you again. Best regards, Arnold K. Residence Manager
michelle
Studio
Stayed in Jul 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 5, 2024
Lovely place near the bus/metro stations. Too bad the Kagran station from town was closed when I was there but it takes a back turn from the next station so not too inconvenient. Great work by the reception offering us options for on the early check in. As we arrive super early and needed to keep our bags
Response from Property: Dear Michelle,Thank you for your feedback which will be shared with the team at Citadines Danube Vienna. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Arnold K. Residence Manager
Guest User
Studio&Classic Room Connected
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 3, 2024
Front desk is very helpful to take care of my family. The hotel location is perfect and it is just next to Karan station in U1 line. You can take the train to Donau and ST. Stephen church etc.
Response from Property: Dear Guest,We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Arnold K. Residence Manager
shen9918
Executive Studio
Stayed in Jun 2024
Solo travelers
13 review
4.8/5
Amazing
Posted on Jul 19, 2024
Nice rooms at a convenient location. Front desk staffs were very welcoming and helpful.
Response from Property: Dear shen9918,Thank you for your feedback which will be shared with the team at Citadines Danube Vienna. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Arnold K. Residence Manager
Guest User
One-Bedroom Apartment
Stayed in Apr 2024
Family
4 review
4.5/5
Great
Posted on May 14, 2024
Waiting for the related system to program the room key for over hours, finally the room door was opened by hotel staff instead. Keys were ready by the evening. I think it was an individual case. Facilities are good and kitchen is well equipped, Room is spacious for three persons. Location is just 3 minutes walk from underground. Supermarket is just located at the ground level.
Eileen
Studio
Stayed in Feb 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Best in Vienna , beautiful hotel with Kitchenette and close to the VIC
Response from Property: Dear Guest,Thank you for your good rating. We are glad that you have enjoyed your stay with us. We look forward to welcoming you again. Best regards, Arnold K. Residence Manager
IsmailRahman
One-Bedroom Apartment
Stayed in Nov 2023
Family
3 review
5.0/5
Outstanding
Posted on Dec 25, 2023
Good location,near amenities and friendly staff
Response from Property: Dear Ismail,We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Arnold K. Residence Manager
Guest User
Studio
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 28, 2025
Best.
Response from Property: Dear Guest,Thank you for your good rating. We are glad that you have enjoyed your stay with us. We look forward to welcoming you again. Best regards, Arnold K. Residence Manager
cherineip
Studio
Stayed in Jan 2025
Family
3 review
4.7/5
Amazing
Posted on Feb 15, 2025
The room is quite spacious and equipped with a stove, microwave, cooking utensils and tableware, which makes it very convenient to heat up food. Unfortunately, there is no kettle, so you can only use the microwave to boil hot water for tea, which is a bit of a drawback. If you don’t want to make your own tea, there is a coffee machine and free tea bags and paper cups next to the counter on the basement, where you can make your own tea or coffee. In addition, the staff will not take the initiative to clean the room and make the bed every day. If necessary, you may need to notify the staff at the counter downstairs to arrange cleaning. In terms of transportation and food, the hotel is very close to the U1 subway and tram station, so transportation is very convenient. It only takes about 3 or 4 minutes to walk to the hotel, which is very convenient. There are also two Westfield shopping malls nearby, large restaurant chains, and Dm. After breakfast, you can take public transportation to your favorite destination. It is also very convenient to buy souvenirs in Dm. You can buy a big bag and walk to the hotel in 3 or 4 minutes. You can put the souvenirs in the store and take them home as souvenirs.
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Response from Property: Dear cherineip,Thank you for your detailed and thoughtful review! We're delighted to hear that you found the room spacious and well-equipped for preparing meals. It’s also great to know that you appreciated the convenience of our location, with easy access to public transportation, shopping malls, and dining options.We appreciate your feedback regarding the kettle. While there is a microwave for heating water, we understand that having a kettle in the room would be more convenient. We will take this into consideration as we continue to enhance our amenities.Regarding housekeeping, as an aparthotel, we do not provide daily cleaning by default, but guests are always welcome to request it at the reception when needed. We will work on ensuring that this information is communicated more clearly to improve our guests' experience.We truly appreciate your insights and hope to welcome you back for another comfortable and convenient stay! If there’s anything we can do to make your next visit even better, please feel free to reach out.Best regards, Arnold K. Residence Manager
Guest User
Studio
Stayed in Nov 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Dec 6, 2024
Very good, clean room, good front desk service, great 24-hour coffee and tea, the bar upstairs is also beautiful and warm, worth staying, recommended, hahahahahahahahahahaha
Original TextTranslated by Google
Response from Property: Deare Guest,We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Arnold K. Residence Manager
Guest User
Studio
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 2, 2024
The Chinese lady at the front desk is very considerate and the service staff are also very polite. The environment is clean. There is a supermarket downstairs and a Chinese restaurant. It is close to the subway and the tram.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your feedback which will be shared with the team at Citadines Danube Vienna. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Arnold K. Residence Manager
Rachelyaozoubianquanshijie
Studio
Stayed in Sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 29, 2024
The hotel is very, very good! Very clean and the environment and facilities are great! The location is also excellent! There are Chinese staff who speak Chinese at the front desk, and they are all very friendly! Especially enthusiastic! The hotel facilities are very complete! Will choose to stay again!!!
Original TextTranslated by Google
Response from Property: Dear Rachelyaozoubianquanshijie,Thank you for your good rating. We are glad that you have enjoyed your stay with us. We look forward to welcoming you again. Best regards, Arnold K. Residence Manager
Dona&DoDo
Classic Room
Stayed in Aug 2024
Travel with friends
32 review
4.2/5
Very Good
Posted on Oct 7, 2024
There is coffee to drink every morning, and the hotel does not provide daily cleaning services. I originally hoped to provide daily cleaning before checking in, but the hotel told me that if it was cleaned every day, it would cost extra. The location is very convenient. There are also shops downstairs in front of the train station. If you are hungry, you can go to the dining car in front of the train station. They are open until midnight and in the morning. When you want to go out, there is a water dispenser and coffee in front of the counter. You can fill it up before going out and save a lot of money. Everything is wonderful. The only downside is that it's a bit dirty. (There is no way to clean it every day) The smell of sewerage in the toilet is very strong
Original TextTranslated by Google
Response from Property: Dear Guest,We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Arnold K. Residence Manager