Crystal Kuta Hotel Reviews

Not recommended. The room is heaty even the aircond is on, bed bugs everywhere, no hair dryer even you request for it, drainage problem which made me really dissapointed! The room is not clean and you can see then the dirt on the bed. The hand shampoo bottle is broken, but they still use it. Breakfast was worst, nothing much that you can eat. Try avoid this hotel if you really wanna need a rest.

Location s good. Staffs are good.

Cozy & modern hotel near Krisna Oleh-Oleh Bali. Cystal junior suite is very nice & value for money if you reserve from TRIP.COM ; however, the standard room is very basic and not enough lightings inside the room & bathroom. Note: All suites have NO WORKING TABLE PLUGS. Unsuitable for business traveller, unstable Wi-Fi is the culprit throughout premises. Buffet breakfast has no milk, only sachet creamer. Plus points: All staff are friendly & helpful, location is opposite KRISNA OLEH-OLEH one-stop-shopping for uniquely BALI local souvenirs, food stuff, local snacks #bali#crystalkuta#Krisna

I am so Happy

Nice and very clean

This was a fantastic hotel close to the airport with lots of amenities available the services and staff were amazing. I did originally complain about my room because the AC was not working but they were Able to change my room. Which was fantastic，The only downside was that the toilets were a little bit dirty for my wifes liking. i must add the staff were just exceptional the breakfast was so lovely and so much variety really good options Uk and.Indonesia. Cakee were yum omelettes available on demand by a kind.chef ready to serve . And if you have a itinerary where you have to leave seven or six in the morning they even have breakfast which can be prepared for you or you can prepare yourself early in the morning by giving you a takeaway box I was going to complain about them but because they treated me so nicely and made me feel so welcome and I just could not give them a bad review. A really nice experience，With a nice public，Friendly hotel customers. Not stuck up.

Nice clean 👌 good service

Very cheap and worth for the price. Very convenient as there are convenient store, bank and McD in walking distance. Good free breakfast also.

Spa service good, swimming pool … great breakfast buffet

Very good and clean with good breakfast and nice swimming pool

Overall ok.. location ok. The food was good.

Service amazing Good breakfast Nice room Good place Very clean 👌

This is the second time booking this hotel, and it is a bit better than the old one. However, the hotel made me pay extra money to get a minibar which was already included in the online offer I used. I don’t know who to blame here, whether it’s the hotel or trip.com itself! In general, I still vote for the nice and humble staff, but had to see the same room issues even with an upgraded one!

Service wasn’t good enough, but staff were nice. - Long check in time although I paid online. - Shampoo smells bad and has no foam. - Lighting is very bad. - There was no fridge, no hair dryer. - Price is so expensive compared to the quality. - Location is around 30 mins walking from the beach.