Hanoi Hotels with balcony

Don’t waste your time looking anywhere else in Hanoi—just book Classyc! My husband and I travel quite frequently, and we can confidently say this was one of the best hotel experiences we’ve ever had. From start to finish, every detail felt thoughtful, warm, and genuinely exceptional. We initially booked the Grand Suite for 3 days and 2 nights before heading off on a Ha Long Bay cruise, then returned to Classyc for the remainder of our stay. From the moment we arrived, we were welcomed with cold towels, welcome drinks, and snacks—such a refreshing and thoughtful touch after traveling. The service throughout our stay was impeccable. The staff were incredibly kind and attentive, always going above and beyond. Arthur personally escorted us to our room and even checked in with us later that evening via message to ensure everything was perfect. We were also welcomed with chocolates in the room, which made the experience feel even more personal. It’s the little touches that truly set this hotel apart. We received complimentary wine vouchers, spa discounts, and consistently warm, attentive service at every interaction. When we returned from Ha Long Bay, it genuinely felt like we were coming home. Walking into our new room to find a heart-shaped chocolate mousse cake and a handwritten welcome-back note from the team was such a thoughtful and memorable surprise There was also a moment that really reflected the hotel’s integrity and commitment to guest satisfaction. We had booked a signature spa package, not realizing it wasn’t included in the 20% discount promotion. While we didn’t raise any concerns, the staff proactively followed up the next day at breakfast, apologized for the confusion, and extended the discount to us anyway. We were genuinely touched by this gesture—it spoke volumes about how much they care about their guests’ experience. On our final day, we had some time to spare before our flight. After exploring the city, we returned to the hotel and the staff kindly offered us access to the spa facilities so we could freshen up before heading to the airport—an incredibly thoughtful and appreciated gesture. They also arranged a luxury transfer for us, complete with comfortable seats and even a massage function, which made the journey that much more enjoyable! As we were leaving, one of the staff members surprised us with a beautiful ceramic wind chime symbolizing positive energy and good luck. It was such a meaningful and heartfelt farewell, and a perfect end to an already unforgettable stay. A few additional highlights worth mentioning: - A great breakfast spread with plenty of variety - A lovely rooftop pool area to unwind - Reno Bar downstairs, which became one of our favorite spots in Hanoi—fantastic cocktails, delicious bar snacks, a cool retro vibe, and great music. During our visit with some friends they even surprised us with a complimentary tray of shots! Classyc is more than just a hotel—it’s an experience defined by genuine hospitality, attention to detail, and heartfelt service. We’re already looking forward to our next trip to Hanoi, just so we can stay here again!

English My name is Philip, and I am a traveller from Germany. I absolutely loved my stay here! The apartment is large, modern, exceptionally clean, and newly built, so everything feels fresh and well maintained. It is fully equipped with everything you could need, including a washing machine, microwave, refrigerator, kitchen facilities, and comfortable furnishings. The hosts are very nice, welcoming, and helpful, which made the stay even more enjoyable. The location is unbeatable—right in the centre of Hanoi, with cafés, restaurants, shops, and major attractions all within easy reach. Despite the central location, the apartment is comfortable and peaceful. What impressed me most was the incredible value for money. This place far exceeded my expectations, especially at such a low price. Since it was only recently opened, everything is still in excellent condition. I highly recommend staying here and would definitely come back! Philip, traveller from Germany Deutsch Mein Name ist Philip und ich bin ein Reisender aus Deutschland. Ich habe meinen Aufenthalt hier wirklich sehr genossen! Das Apartment ist groß, modern, außergewöhnlich sauber und erst kürzlich neu gebaut worden, sodass alles frisch und sehr gepflegt wirkt. Es ist mit allem ausgestattet, was man braucht, einschließlich Waschmaschine, Mikrowelle, Kühlschrank, Küchenausstattung und komfortabler Möbel. Die Gastgeber sind sehr nett, herzlich und hilfsbereit, was den Aufenthalt noch angenehmer gemacht hat. Die Lage ist unschlagbar – direkt im Zentrum von Hanoi. Cafés, Restaurants, Geschäfte und viele Sehenswürdigkeiten sind bequem zu Fuß erreichbar. Trotz der zentralen Lage ist das Apartment angenehm ruhig und sehr komfortabel. Besonders beeindruckt hat mich das hervorragende Preis-Leistungs-Verhältnis. Diese Unterkunft hat meine Erwartungen bei diesem niedrigen Preis bei Weitem übertroffen. Da sie erst kürzlich eröffnet wurde, ist alles noch in einem ausgezeichneten Zustand. Ich kann dieses Apartment wärmstens empfehlen und würde jederzeit wiederkommen! Philip, Reisender aus Deutschland Tiếng Việt Tôi tên là Philip và là một du khách đến từ Đức. Tôi thực sự rất hài lòng với kỳ nghỉ tại đây! Căn hộ rộng rãi, hiện đại, cực kỳ sạch sẽ và mới xây dựng, vì vậy mọi thứ đều còn rất mới và được bảo quản tốt. Căn hộ được trang bị đầy đủ tiện nghi cần thiết, bao gồm máy giặt, lò vi sóng, tủ lạnh, khu vực bếp và nội thất thoải mái. Chủ nhà rất thân thiện, nhiệt tình và luôn sẵn sàng hỗ trợ, khiến kỳ nghỉ của tôi càng thêm tuyệt vời. Vị trí của căn hộ thật sự tuyệt vời – nằm ngay trung tâm Hà Nội. Các quán cà phê, nhà hàng, cửa hàng và nhiều điểm tham quan đều ở rất gần. Dù nằm ở vị trí trung tâm, căn hộ vẫn yên tĩnh và thoải mái. Điều khiến tôi ấn tượng nhất là giá trị tuyệt vời so với mức giá. Nơi này đã vượt xa sự mong đợi của tôi, đặc biệt với mức giá thấp như vậy. Vì căn hộ mới được khai trương gần đây nên mọi thứ vẫn còn trong tình trạng rất tốt. Tôi chắc chắn sẽ giới thiệu nơi này và sẽ quay lại trong tương lai! Philip, du khách đến từ Đức

The hotel staff were incredibly friendly and helpful, always looking after our needs and even offering little gifts. The massage was excellent, too. The breakfast was absolutely fantastic! 👍🏻 Although there are stairs, the hotel staff kindly helped with our luggage, so it wasn't an issue. However, it might not be suitable for people with mobility difficulties. Overall, the location is very convenient, and the hotel service is outstanding. Highly recommended!

When we arrived at the hotel, we were warmly welcomed by a lady at the reception. She took the time to sit down with us and shared recommendations on places to visit and things to do in Hanoi, which was a thoughtful and pleasant start to our stay. Unfortunately, our first impression of the room quickly changed. As soon as we entered, we noticed that one of the curtain blind hooks had come loose. We brushed it off, thinking it might just be an isolated issue. However, things only got worse as we continued inspecting the room. In the bathroom, the shower head was loose and water was leaking from the connecting pipe whenever it was turned on. There were also black specks of dirt or dust inside the bathtub, making it feel unclean. The biggest concern, however, was the towel rack. It was literally half-detached from the wall and hanging at a noticeable angle. This wasn't just a maintenance issue—it was a serious safety hazard. If it had fallen on a guest, the consequences could have been severe. It's disappointing that such an obvious issue was overlooked before assigning the room to guests. Another letdown was that the handheld shower for the bathtub had been removed, leaving only the fixed shower head. It made the bathroom feel incomplete and inconvenient to use. Instead of relaxing after checking in, we found ourselves inspecting the room for faults. It honestly felt as though we were the hotel's maintenance inspectors rather than paying guests. As it was already close to midnight, we headed down to the reception to report all the issues. A male receptionist attended to us and listened to our concerns. However, the only solution initially offered was to move us to another room the following day. While we understood that it was late at night and room availability might have been limited, we felt some form of compensation was reasonable given the time we had spent dealing with these problems instead of enjoying our stay. Eventually, the hotel upgraded us to a family room. The room was much more spacious, with a separate living area, comfortable seating and a large bed, which we appreciated. However, another issue soon became apparent—the air-conditioning. Even after setting it to 16°C, the room still felt as though it was around 25°C. It was far from comfortable. In the end, I moved to sleep on the cushions in the living area because there was a ceiling fan overhead, and it was noticeably cooler there than in the bedroom. To make matters worse, the breakfast selection was rather limited. While the food was fresh, the variety was lacking and the spread felt quite basic. It leaned more towards a simple, healthy breakfast rather than the standard you would expect from a hotel that markets itself as offering a more comfortable or premium experience. What made the experience even more disappointing was that this hotel had a **5-star rating on Trip.com**, which gave us high expectations before booking. Based on the reviews and rating, we expected a well-maintained room, comfortable facilities and a pleasant stay. Instead, what we experienced was the complete opposite. The numerous maintenance issues, safety concerns, poor air-conditioning and average breakfast simply did not reflect the quality that a highly rated hotel should provide. Overall, while the staff were polite and welcoming, the poor maintenance of the rooms, lack of attention to detail and underwhelming facilities made our stay disappointing. The hotel certainly did not live up to the expectations created by its 5-star rating on Trip.com. Unless significant improvements are made, I would recommend thinking twice before booking this hotel.

This hotel is located in the heart of Hanoi's Old Quarter, making it incredibly convenient for sightseeing. The hotel itself is new, and the interior and rooms are very clean and tidy. The staff were also kind, ensuring a pleasant stay. Its location was particularly excellent, allowing easy walking access to Old Quarter attractions, restaurants, and cafes. The breakfast also offered a good variety and was delicious. On the other hand, the rooms are a bit compact, so it might feel a little cramped if you have large suitcases. Considering the location, cleanliness, and staff service, I highly recommend this hotel as a base for exploring Hanoi. I would definitely consider staying here again if I have the chance to visit Hanoi.

Victor Metropolis lakeside hotel & rooftop bar is a stunning architectural masterpiece blending mid-century modern design with sustainable luxury, offering breathtaking views of the lake and skyline. Our room was beautiful, modern and large, featuring floor-to-ceiling windows that framed the sunset perfectly. The rooftop bar served craft cocktails with locally sourced ingredients, and the terrace was the ideal spot to unwind after a day of exploring the city.The staff was exceptionally attentive, ensuring every detail was perfect. We especially loved the complimentary breakfast featuring local delicacies—a delightful start to each day.

🏨 22Land Residence Hotel & Spa Hanoi — A Hidden Gem with Local Soul The Vibe: If you're the type of traveler who wants to feel Hanoi rather than just sleep in it, this place hits differently. Tucked in the Cầu Giấy area (Nguyễn Đình Hoàn Street), it's not smack in the Old Quarter chaos — and honestly? That's the pro move. You get actual sleep, real space, and a taste of how locals live, while still being a quick Grab ride from all the action. What I Loved: 🛏️ The Rooms Are Actually Spacious Most Hanoi hotels in the Old Quarter feel like glorified closets. Here? My room was around 30m² with a legit balcony, city views, and — crucially — soundproofing that actually works. After a full day of motorbike dodging and street food hunting, coming back to a quiet room with a comfy bed and proper air-con felt like a luxury I didn't know I needed. 💆 The Spa & Sauna Are Non-Negotiable Here's my hot take: book a massage for your first evening. You've probably just flown in, your legs are jelly from the plane, and your body clock is screaming. The in-house spa and sauna will reset you. I did a steam session followed by a massage and woke up the next day actually feeling human. Way better value than standalone spas in the tourist zone. 🍳 Breakfast That Doesn't Suck: Free breakfast buffet with a mix of Western and Vietnamese options. Pro tip: skip the generic eggs and go for the phở or bánh mì station. Starting your day with a proper Vietnamese breakfast sets the tone for food adventures later. The Photos Tell the Real Story Your shots say a lot — the street-level coffee culture, the temple visits, the lakeside walks (that looks like West Lake or Hoàn Kiếm!), and that modern glass tower peeking through the trees. This hotel puts you close enough to all of that without the Old Quarter price tag or noise tax. Pro Tips from Someone Who's Been There: 1. Getting Around: Download Grab before you land. The hotel is about 20 mins by bus to the Old Quarter/Hoàn Kiếm Lake area, but a Grab bike is cheap, fast, and honestly part of the Hanoi experience. 2. Airport Transfer: The hotel offers paid airport shuttle, but if you're arriving during off-peak hours, a Grab from Noi Bai Airport is around $10-15 and door-to-door. During rush hour? Take the hotel shuttle or book in advance. 3. The Gym is Small But Mighty: Don't expect a full fitness center, but it's got the basics. I used it at 6 AM before the heat hit, and had it to myself. Perfect for working off all that bún chả. 4. Explore Cầu Giấy: Everyone rushes to the Old Quarter, but the neighborhood around the hotel has legit local eats. Walk 5 minutes and you'll find street stalls where nobody speaks English and the food is chef's kiss. 5. Soundproofing is Real: If you're a light sleeper, request a higher floor room away from the street. The hotel does a great job with noise, but Hanoi is Hanoi — higher is quieter. The Honest Truth: Is it perfect? No. It's not in the postcard-perfect Old Quarter, and if you want to stumble out of your hotel straight into night markets, this isn't that. But if you want space, quiet, a legit spa, and way better value for money — plus easy access to everything via cheap rides — this is your spot. The staff were warm, the rooms were clean and modern, and after three days of exploring temples, lakes, coffee shops, and hidden alleys, I genuinely looked forward to coming ”home” here. Would I stay again? In a heartbeat. Especially if I'm staying more than a night or two and want to actually rest between adventures. Safe travels and eat all the bánh cuốn! 🍜

Initially as we checked in to Diamond Westlake suites our first impression was that it was more a 3 star than a 4 star. The apartment and provisions are very basic. The apartment is a bit old and feels a bit tired. However, the space is good, and the pool very nice. The breakfast was fine with enough variety for different tastes. We also ate in the restaurant on our first night. It was a bit quiet so we were a little nervous but the food was absolutely delicious. A great introduction to vietnamese food. There is also a small shop immediately below the lobby area which is very convenient. We didn't have much interaction from staff, so hard to judge the service but I guess we didn't notice a particularly welcoming effort. Despite this we enjoyed our stay. It was convenient to travel to Hanoi, about 15minutes in the taxi, also a short walk away there are shops and restaurants. Overall everything is fine, a convenient place to stay for families and if you want to stay in a quieter area away from Hanoi. No major problems, but not really a 4 star quality feel. More attention to detail in cleanliness and service would make a huge difference.

The hotel's location is good and was quite easy to find. It's close to many attractions. There's an elevator, so you won't have to lug your suitcases up the stairs. The hotel is small, with about 3 rooms per floor. At least one English-speaking staff member is available at the front desk, so everything can be explained. They are very friendly, polite, and professional. The free buffet breakfast has a rather limited variety and isn't refilled by the chefs if it runs out, so it's best to go right at the beginning while everything is still available. The coffee and tea are lukewarm and run out quickly. The room was clean and spacious enough. There's a free daily cleaning service. If you hang the 'do not disturb' sign on your door, they won't clean your room. Before check-in, we signed an agreement acknowledging our responsibility and obligation to compensate for any damages. After check-out, we were asked to wait 5 minutes while a staff member went to check the room's condition, and only then were we allowed to leave. The bed was huge and soft. The shower had somewhat weak water pressure and required some adjustment. There was no window in the room, however, one of the walls was made of glass and overlooked the hotel's reception hall. This made the room incredibly noisy starting from 5 AM, as all conversations at the reception desk could be heard. It was simply impossible to sleep.

This is the best hotel if you want to walk to the airport. 10 minutes on the sidewalk in front of the hotel. I walked in the evening and then walked after midnight. Totally safe and easy. Also, the bed was comfortable and the staff was very helpful.