Bakersfield Marriott at the Convention Center

Nice hotel with decent amenities. Stayed during a cross country drive and was satisfied with my stay.

Ehh okay Not as enjoyable customer service was rude no accommodating

Convenient if you have a convention you are attending. Food on premises was excellent and staff extremely friendly. The reason for my 3 star rating is two fold. One, I was not able to get the convention rate despite attempting to book many times. Booked through my Bonvoy account figuring it wouldn’t be that much more. It turned out to be about $50 more per night. I planned on calling to see if I could get the lower rate but didn’t get around to it and figured I’d just pay it. Although I checked in online and indicated arrival time (after their checkin time), the checkin clerk wasn’t ready. The room I was given, a 2nd floor room, was the first room after elevators and ice machine. It was very noisy until later at night the 2 nights I was there. The worst of it was the window was filmed over completely as was likely facing a wall since on 2nd floor. I went down to reception desk to see about getting another room and line was so long of people waiting to check in, I left. Then 2 hours later I got a text that my room was ready. I don’t think they should even give this room out. Although room was well appointed without any sunshine coming in, it was quite dark and dreary. I paid more than others in our group and got a cave for a room. My fault for not pushing back. Make sure you get a room on higher floor!

Went here for an important event , couldn’t sleep there were people yelling down the hall you can hear the employees yelling back at them, no Insulation cold air coming in through the window, and the trail was loud, the curtains were dirty had hair on them, disappointed for paying high price for un happy stay.

A Fantastic Hotel in downtown Bakersfield and close to everything. Rooms are very well appointed and spotlessly clean! Service is outstanding in every way! From the Airport Transportation, Front Desk Staff, to Housekeeping the staff is very well trained and professional! When you call the front desk everyone answers with a pleasant, "Front Desk, this is XXXX, how may I help you!" A special shout out to Eleonor Gonzales who showed amazing Kindness, Care, Hospitality and Professionalism to my colleagues and I during our flight delay! I am a Bonvoy Member and stay at HUNDREDS of Marriott Affiliated Hotels every year. I was VERY impressed with the amazing Service, Care and Hospitality of the entire staff! THANK YOU for going the extra mile in caring for your Guests!