Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.4
Amenities8.5
Service8.5
Cleanliness8.6
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All reviews(114)
Positive reviews(21)
Reviews with photos/video(4)
Negative reviews(3)
Guest User
Classic Double Room
Stayed in May 2025
Couple
3 review
9.5/10
Amazing
Posted on Jun 24, 2025
Great hotel although coffee machine was an issue to use and why dont htey offer some milk for coffee?
Guest User
Classic Double Room
Stayed in Apr 2025
Couple
3 review
9.5/10
Amazing
Posted on Jun 9, 2025
great location and private parking was a plus
푸른하늘
Classic Twin Room
Stayed in Jan 2025
Family
4 review
5.5/10
Posted on Feb 24, 2025
I felt a kind of racial ... at breakfast. Bad memory remains.
푸사장
Classic Double Room
Stayed in Sep 2024
Business traveler
32 review
2.0/10
Posted on Oct 4, 2024
When i check in
I have provided with a copy of passport and an rooming list
The hotel staff assigned a room without checking it properly
after a problem occurs
I requested an additional fee for the 97 euro room
I said would replace the room, but she said it was impossible because she had already checked in
I will never use this hotel again
She decided that the hotel staff's mistake was my fault
Joon Mo
Family Room
Stayed in Apr 2023
Family
39 review
10/10
Outstanding
Posted on Jun 12, 2023
Location was ok to the areas for restaurants and some sightseeing places. Room was spacious and clean. Private parking was a plus.
Guest User
Classic Twin Room
Stayed in Mar 2025
Couple
3 review
8.5/10
Very Good
Posted on May 11, 2025
Small mix-up with the room key immediately resolved by a kind and helpful receptionist!
Worthy structure.
Original TextTranslated by Google
Guest User
Classic Twin Room
Stayed in Mar 2025
Other
70 review
10/10
Outstanding
Posted on Apr 25, 2025
It takes about 20 minutes by bus from Arles train station. It is easy to access the city's tourist attractions. You can travel on foot. You can use the swimming pool, spa, etc. for free. I am very satisfied. The breakfast is also good!
Original TextTranslated by Google
Guest User
Classic Twin Room
Stayed in Mar 2025
Couple
1 review
9.0/10
Great
Posted on Apr 14, 2025
Very nice, modern hotel with excellent service. The plus is the indoor pool, spa and jacuzzi. The only downside is the location near the highway. Our room was located on the highway side, and despite the double glazing, we could hear a little traffic noise. But overall, it's a hotel worth discovering!
Original TextTranslated by Google
Shuangmafeng
Classic Twin Room
Stayed in Feb 2025
Couple
57 review
10/10
Outstanding
Posted on Apr 12, 2025
Everything is good. I left my wallet inside and forgot to take it when I left the hotel. I only remembered it when I arrived in Carcassonne. The front desk of Carcassonne Hotel helped me make a phone call. They immediately went to the room I had stayed in to check and confirm the amount of cash. I took the train back the next day to get it. Thanks 🙏
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Guest User
Superior Twin Room
Stayed in Jul 2024
Family
57 review
8.0/10
Very Good
Posted on Aug 29, 2024
The hotel room is not big, just enough. The parking lot is large and parking is convenient. It is very close to the Rhone River and has convenient transportation. You can walk to the old town
Original TextTranslated by Google
바로그런형태
Classic Double Room
Stayed in Mar 2024
Family
7 review
9.0/10
Great
Posted on Apr 8, 2024
Hotel Arles Plaza is one of the good options to choose from when traveling to Arles.
The location is good, parking is provided. You can also use the exercise facilities and swimming pool.
I did not use breakfast. / I visited in early April, and although there were many students on a group tour, it was not noisy or interfered with the use of the facilities.
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Wen Deng
Classic Twin Room
Stayed in Sep 2023
Couple
71 review
9.0/10
Great
Posted on Nov 9, 2023
The hotel is in a very convenient location, with free parking. You can walk to the attractions in the city center. The decoration is quite strange, in the style of movie posters. There are 007 movie characters on the bedside. The breakfast is OK.
Le personnel est accueillant et chaleureux ! Superbe hôtel avec un parking privé et de grands espaces communs
Nous avons pu profiter la magnifique piscine avec jaccuzi
La chambre triple était grande, calme, la litterie était confortable et la chambre est climatisatisée impeccable pour un séjour en été
Le buffet du petit-déjeuner était excellent avec un large choix de produits frais et locaux !
Nous avons également dîner à l'hôtel le repas était très bon pour un super rapport qualité prix
Un séjour 5/5, nous reviendrons avec plaisir !