Guest User
September 18, 2023
I had a truly disappointing experience at Elegance Luxury Executive suits in Zakynthos. First and foremost, the prices are outrageously high for what you get. The basic amenities you'd expect in a luxury suite were sorely lacking. The shower had no hot water, which made for a miserable start to each day.
To make matters worse, it seemed like almost everything in the suite was out of order or in need of maintenance. From broken fixtures to malfunctioning appliances, it was clear that the property was not well-maintained.
One of the most troubling aspects of my stay was encountering a racist bartender. This kind of behavior is completely unacceptable and tarnished the entire experience. It's disappointing that the staff didn't address this issue promptly.
Lastly, when I tried to relax at the swimming pool area, I was told there were "no towels" available. This is a basic amenity that should be provided without question at a luxury establishment.
Overall, my stay at Elegance Luxury Executive suits was a regrettable experience filled with disappointment and discomfort. I would strongly advise against booking a stay here. I almost forgot to mention the poor breakfast experience. The breakfast served at Elegance Luxury Executive suits was subpar at best. The options were limited, and the quality of the food left much to be desired. It felt like they were cutting corners even with this basic meal, further contributing to the overall disappointment of my stay.