Mövenpick Aqaba

Best hotel and good service

The toilet seat was not clean

Worst option in Aqaba ever, they keep ignoring feedback emails and are not willing to even address the negative behaviour demonstrated by most of their team. Security staff is extremely rude and a general lack of customer service. Not even a courtesy to respond to feedback email to address the problem. A hotel that's doesn't care about its customers. Will never book in it again

It was a good experience as usual with you, but the most powerful element of my last visit that made it far superior was the lifeguard on the swimming pool, I think his name Mohammed Al-foqara, he was very friendly and loved to provide service in a wonderful way and he made my experience one of the best .

We had a wonderful family stay at Mövenpick Resort Aqaba for two nights. From the moment we arrived, we were warmly welcomed right at the entrance, which immediately set a positive tone for our visit. Our room was very clean, comfortable, and perfectly prepared for us. The staff across the resort were exceptionally friendly and attentive. At the swimming pool, the lifeguard was excellent, making us feel safe while enjoying our time, and the pool area was well maintained. The sandy beach was very clean, beautifully kept, and ideal for relaxing with the family. We also loved the variety of activities at both the pool and beach areas, which were great for adults and families alike. The fitness room and jacuzzi were very enjoyable, with the staff there being helpful, professional, and welcoming. The sauna rooms were also very comfortable and added to the relaxing experience. Overall, everything from the facilities to the service exceeded our expectations. This resort is truly a perfect place for families, and we look forward to coming back again soon. Would you like me to make a short version (perfect for Google/Tripadvisor) or keep this detailed version for a longer review?