Edinburgh Apartments

Virgin Edinburgh is a gorgeous hotel with spacious rooms. It’s located super close to the Royal Mile, the castle, and lots of other in-city sights. The staff was very helpful and friendly. We highly recommend the hotel! The only issue we had was that there is no parking at the hotel and it is recommended to park 15 minutes away. I wish there was the option of valet parking for those of us unfamiliar with driving in the city.

This hotel is generally good. It is close to Calton Hill, which is very convenient for watching the sunrise and sunset. It is also not far from Prince Street and the train station. The room size is not cramped, but the street location is a bit noisy. Overall it is good

This was our second time at this hotel and we stayed for almost a week. You can't beat the location on George Street, right downtown, close to shops and restaurants. The hotel is beautiful and the rooms and bathrooms are very nice. The king bed had a good mattress and pillows. There is a safe. They seem to have made upgrades since our last pre-covid stay, including air-conditioning in (all?) rooms. As you would expect in a big city, the rooms are quite small and the hotel is not exactly quiet; also depending on where your room faces. We were right by the elevator, which I generally don't like. I wonder if it's because we booked through our credit card and not direct. It seems there is sometimes a ”penalty'. The rooms are supplied daily with water, delicious cookies and snacks. You can make individual cups of drip coffee in a filter, which is much better than instant coffee but not as good as a Nespresso, IMHO. We had breakfast included and the Printing Press is just wonderful, for breakfast, any meal and later evening cocktails and whiskey. The Burr & Co is a coffee shop, also right next door, with tables outside. Love that place. The hotel has great service. We lost a suitcase and got daily support in checking on the status and changing the address on the delivery. There seemed to be a shortage on hair conditioner and we didn't have a sign for do-not-disturb the first day and got woken at 8 AM, but that didn't spoil our enjoyment of the hotel stay. We expect to be back.

We have stayed in a few indigos in the past and all have been pleasant stays. Staff here are friendly but I feel the hotel is quite tired. The corridor to our room always had a dank smell and the room itself was tatty. We had a dual aspect at the front which was both lovely and horrendous at the same time. Views fabulous, noise levels off the scale! It’s a city with city noise but the windows don’t have double glazing. We were told as it’s an old building they weren’t allowed to double glaze. I’m sure other hotels have got round this issue with secondary glazing or some such. Central location but we won’t stay again

We stayed 1 night in the Roomzzz aparthotel and it was amazing, the staff on reception were happy and helpful. The reception and the room itself were both immaculately clean, the room was modern and spacious with all the facilities we needed, the beds are really comfortable too. In reception we were offered complimentary hot drinks whenever we liked and on the following morning complimentary pastries are served which was a lovely touch. The location is amazing also right in the centre so within walking distance to both the new town and old town, over all amazing and when next visiting Edinburgh will be booking here again x

The hotel is fab the staff are great and cannot do more for you , lovely touches provided by guest relations concierge & reception staff are so lovely , catering & bar staff great , the room was lovely , great shower and local produce in rooms such as the coffee etc , social hour is a nice touch and breakfast was great , i would stay here again we had a lovely stay ... however the spa lets it down This was a special birthday suprise for my other half i booked the spa for treatments for us . We were late on arrival due to rail strikes and i missed my spa appointment which is fine i expect that if you are not on time. My partner was still able to recieve his treatment however we were provided with no towels robes or slippers , no info regarding lockers . The massuise gave my partner a robe and was suprised one was not already provided for him after he had to walk around after getting changed into swimwear .The water machine in the ladies changing room did not work the only water available was from a tap in the toilet not ideal as the next water machine was in the lobby opposite the gym , especially not ideal if u have no robe or slippers or towel to go out to it . So if you are are a lady there is no drinking water available , very undignified !! I was not shown to the relaxation room and couldnt go in even if i wanted to as i had no towel or robe . My partner told me the mens changing room stank of urine from a pipe . The staff were not very helpfull or attentive and the service at the spa does not reflect the service or same level of standard as the rest of the hotel . I have had better service at a local lesuire centre and would not use this ”spa” again . My partner and I often use spas and this was by far the worst spa expeirience dissapointing as it was his birthday. I could maybe understand if it was busy but it wasnt .

Stayed here 3 nights and had the most beautiful stay! I’m in love with this hotel and can’t wait to visit again. We were greeted by Liam or luke I’m so sorry I can’t remember his name he was English on reception and he walked us up to our room and he was fantastic and very knowledgeable. The room itself was absolutely beautiful. I love the bar area of the room and the complimentary local cocktails were lovely as well. The bed is so comfy, the housekeeping staff done a fabulous job. I honestly couldn’t fault this hotel at all. We visited sushi samba twice, I would review it on here but can’t find it. We had a lovely server called Mercedes she was wonderful. All in all I can’t wait to return to this hotel.

Situated in the Old Town area, it is just 15 minutes walking distance from the Edinburgh Waverley Station and there are lots of good restaurants and bars nearby. Rooms of the hotel are not that spacious (and some of them do not have a window so it is rather dark if you turn off everything) but is just right fit for everyone. The staff is very helpful and friendly too. Will definitely come again.

Awful hotel that is definitely not 4* and the service is not at Hilton level at all…. The hotel goes under the renovation and there were only 2 lifts with queues and they are also used by the staff too We had a room for 3 people and had all set up for two people only, the room was dirty with hair in the shower and the ceiling. When I took the shower the pipe was blocked and the water started to leak to the bathroom… yes they sorted the problem quite quickly but still was not great experience There were no slippers and bathrobes. I asked for x3 slippers and they brought only one pair. I asked again and they brought only one pair again. On the third time they brought two pairs…. When I asked for 3!!! And still no bathrobes. We asked for additional blanket and it was in a random location after the room was cleaned. The room was cleaned badly on the next day we stayed. My pajamas was thrown elsewhere and I found it on the table, the towels we put on the floor to be replaced were fold dirty on the shelves… the blanket was in a random location and the cleaner did not pay any attention at all left the room dirty. Very disrespectful I felt that I had to beg for the things we are supposed to get in this kind of hotels. Shocking!!! Yes they compensated with a complimentary breakfast which was good but still the service was bad. They sent the cleaner and by the time she came we were already sleeping. And she did not speak any English … very disappointed Room 210, 26.10-28.10 2024

Hostel location is nice near university of edinburgh. Breakfast menu is nice although its the same everyday even the options of fruits and crossiant fillings. Its freshly made everyday . Service is nice at ground level is really nice Pro: location, hotel staff , laundry and dry cleaning service on first come self serve basis. Rooms have AC , Table fans, iron kit , mircrowave and fridge. Con: Room service needs improvement. They have given it to 3rd party so have fixed timing and clean rooms faster and can be some times undone partially! I would recommend to stay here for 3-4 days or untill you are not bored of eating same breakfast :) Reception is available 24/7 which is nice. Nearest bus stop at forrest road.