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Verified reviews
Location9.4
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(604)
Positive reviews(592)
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Classy environment(164)
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Negative reviews(12)
Eileen Kam
Suite - 1-Room (Double Bed) (1 Living Room)
Stayed in Jun 2025
Couple
8 review
6.0/10
Posted on Jul 31, 2025
The place is more like airbnb with one bedroom and one living room inside a condo estate where there are other similar ‘hotel’ sharing the same estate. The estate environment is greenery and clean. Location of the hotel is near to major park but not with walking distance, one need to call a cab to reach his destination. Hiking bike is difficult if you do not have local ID, the local company apply do not accept passport. No daily towel change or room cleaning within the duration of the stay unless request. Overall, the place is acceptable but just get the expectation right.
Havanana
Huanneng Two-Bedroom Family Suite
Stayed in Nov 2024
Family
16 review
10/10
Outstanding
Posted on Dec 9, 2024
The room is very comfortable and clean. The staff is very helpful in booking a ticket for Changbaishan Mountain. I highly recommend staying in this hotel. The room is suitable for a family ( 4 persons).
FamPlan
Huanneng Two-Bedroom Family Suite
Stayed in Nov 2024
Family
5 review
8.5/10
Very Good
Posted on Dec 28, 2024
If you are traveling during winter, it's a lovely place to stay, it's like a condo rent out of that sort, during the snow season does look like a santa town, a small village with decor surrounded with lights, very christmasy.
Big apartment, we booked 2 bedrooms room type, heat, hot water etc all equipped.
Cleanliness is great the first day, sloppy afterwards, stains on floors from day 2 til the day we left. We stayed for 5 nights.
Service wise still quite good, 阳阳 is very responsive, 5 stars for her.
But it's noisy every morning, there were 3 morning straight I got woken up by the noises at like 6am, other guests or staffs loud chats, banging sounds, furnitures moving around etc.... usually from 6-8 am.
Breakfast is horrible though 😆
Overall, it's still a good option.
Manish HK
Huanneng Two-Bedroom Twin Suite
Stayed in Nov 2024
Family
10 review
9.0/10
Great
Posted on Dec 28, 2024
This hotel have spacious service apartments, rooms are big, clean, hotel staff is always helpful.
10 min car ride from chang bai shan railway station.
Issues I faced : there is a huge taxi shortage in the city during the peak tourist season, one days even i had to walk 3.3 kilometres in - 15 degrees temperatures to reach to downtown , DIDI and T3 service works here but taxi waiting is normally 40 min to 1 hour long.
As a forigner the Hotel location was little odd for me and lots of precious time wasted in taxi waiting, breakfast location is 300 metres far from room, which was not convenient as me and family didn't want to walk in - 20 degree temperature to eat breakfast, I stayed 5 days, but only 2 days I dare to go for breakfast.
For stay this place is so good, so clean, warm. If you have your car, then no issue at all.
这家酒店有宽敞的服务式公寓,房间很大,很干净,酒店工作人员很乐于助人。
距离长白山火车站 10 分钟车程。
我遇到的问题:旅游旺季期间,城市出租车严重短缺,有一天我甚至不得不在零下 15 度的气温下步行 3.3 公里才能到达市中心,滴滴和 T3 服务在这里可以使用,但出租车等待时间通常为 40 分钟到 1 小时。
作为外国人,酒店位置对我来说有点奇怪,很多宝贵的时间浪费在出租车等待上,早餐地点距离房间 300 米远,这很不方便,因为我和家人不想在零下 20 度的气温下走进去吃早餐,我住了 5 天,但只有 2 天我敢去吃早餐。
住宿方面,这个地方非常好,非常干净、温暖。如果您有车,那就完全没有问题。
Chrystal Wan Qi
Huanneng Two-Bedroom Family Suite
Stayed in May 2024
Family
2 review
4.5/10
Posted on Jun 18, 2024
We were given a new apartment so it was relatively clean, although a bit dusty as it was not used for a long time. Nice quaint neighbourhood, cute cats.
Housekeeping is non existent, the cleaners do not do anything other than clearing rubbish. Breakfast quality is poor, food is cold and always runs out of food. Be ready to get woken up by construction at 6am every morning. Kitchen did not work when we stayed, thus we had to go through the trouble of walking to the restaurant to heat up food.
The resort is not in the main area of 二道白河镇. We had to walk at least 10 mins to the nearest restaurants.
Guest User
Song Guo Enjoyable Light Luxury Double Bed Room
Stayed in Feb 2025
Family
7 review
10/10
Outstanding
Posted on Mar 15, 2025
As soon as I walked in, I felt that the price was worth it. The store owner was also very friendly. We had a lot of stuff and they helped us carry it. The room was very large and there was no odor. The things and the bed were very clean. The store owner was also very friendly when we brought our dog to stay.
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Guest User
Huanneng Two-Bedroom Family Suite
Stayed in Jan 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Feb 16, 2025
Yangyang's service attitude is warm, cordial and friendly, the interior is clean and tidy, the facilities are complete, and the transportation is convenient.
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Chester_y
Themed Family Friendly Suite - 2-Room (2 beds) (1 living room)
Stayed in Dec 2024
Family
44 review
10/10
Outstanding
Posted on Jan 26, 2025
The room is big and nice. The boss is friendly and helps to book tickets for attractions!
It would be better if the breakfast is richer
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Anonymous User
Suite - 1-Room (2 Beds) (1 Living Room)
Stayed in Dec 2024
Family
12 review
10/10
Outstanding
Posted on Jan 24, 2025
The environment is very beautiful. Each room is a suite with a kitchen, clean, exquisite and comfortable. We arrived more than an hour early on the day of check-in. My daughter was too unwell and didn't want to go out. The hotel was very considerate and helped to quickly tidy up the room and complete the check-in in advance. It was also the peak tourist season in Changbai Mountain, and it was difficult to get a taxi. The hotel helped to book a car to take us to the station, so that we had no worries.
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Guest User
Suite - 1-Room (Double Bed) (1 Living Room)
Stayed in Dec 2024
Family
5 review
10/10
Outstanding
Posted on Jan 13, 2025
I originally booked a one-bedroom room, but the boss upgraded me to a two-bedroom room. I checked in late because I was out traveling. The hotel contacted me and asked me about my stay. A two-bedroom room with a large bed and two small beds. It is enough for a family of four. In summary, it is worth the money. Really. First of all, I was not charged. The breakfast is standard. It is also rich. Moreover, I personally feel that this boss is a person with taste. All the bath products have a harmonious taste.
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Guaiguaiguaiguaixiaotu
Suite - 1-Room (2 Beds) (1 Living Room)
Stayed in Dec 2024
Family
2 review
10/10
Outstanding
Posted on Jan 4, 2025
Yangyang's service attitude is super good, very patient, the room is clean and the facilities are complete.
The environment is really good, it's nice to take pictures, I like it
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Xiaokeaiii
Huanneng Two-Bedroom Twin Suite
Stayed in Dec 2024
Couple
26 review
9.5/10
Amazing
Posted on Jan 13, 2025
The hotel environment is very good, with a large community and many small attractions to check in. The room is large, airbnb type, can accommodate 4-6 people, suitable for friends or family travel, with a living room. However, there are not many breakfast options and it is finished very quickly, so everyone should go early. The hotel is also a little far away, and it is a bit difficult to get a taxi.
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kit716
Suite - 1-Room (Double Bed) (1 Living Room)
Stayed in Nov 2024
Family
3 review
8.7/10
Very Good
Posted on Jan 1, 2025
Facilities: To be honest, the facilities are average. The main reason is that the room has no heating. Fortunately, it was not too cold that night, a few degrees below zero, so we could only turn on the air conditioning and heating in the living room. The hot water in the bathroom should be stored. I was the second one to take a shower, and the water was not hot halfway through the shower. It is better to put a bathroom non-slip mat.
Hygiene: The sanitary environment is still OK, and it is not easy to comment after staying for only one night.
Environment: The overall environment is a residential area, which is a homestay. The environment is quite good, but it is not convenient to take a taxi. The taxi driver said that this place belongs to the outer ring, so it is difficult to take a taxi. You have to call the taxi center, and there may not be a car. You can only call T3, and you have to pay extra to get a car.
Service: The service is very good and enthusiastic. They also gave small gifts for children and helped to deliver pillows at 11 o'clock in the evening.
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Anonymous User
Huanneng Two-Bedroom Twin Suite
Stayed in Nov 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Dec 29, 2024
Yangyang's service is warm and friendly, the environment is elegant, the facilities are complete, and the hotel also has a buffet breakfast, which is very good. If I have the opportunity to come back next time, I will continue to book this hotel
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Guest User
Huanneng Two-Bedroom Twin Suite
Stayed in Nov 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Dec 27, 2024
Very good. I came with a good friend this time. There is a pick-up service. The breakfast is not perfunctory. It is delicious. The service is also very good. If I have the opportunity to come next time, I will order it again.