Staybridge Suites Ann Arbor - Univ of Michigan

Great stay! Wonderful staff. Everything was great. Quiet place to stay. My daughter and I were really happy with everything.

Good location near Umich

Bathroom was tiny, but the rest of the hotel room and property was great!

We (four of us family members) checked into Staybridge Suites Ann Arbor on 4/9/2025. For first two days 4/9 and 4/10 the experience was excellent. The front desk staff on both of these days were awesome! Especially the front desk person on the evening of 4/9 - he was really really polite when we called for an extra towel since only three towels were placed in a room that accommodates 4 guests. Today on 4/11 late evening I called front desk for extra towel because again they had only placed three towels - even after knowing that there are 4 guests here. The front desk person on this third day responded, "If you want extra towels, then you have to come downstairs and get it." This is not right customer service. We are guests here who are paying the price for our stay, so at least treat people in a decent way instead of being rude and bossy. This sends a wrong message that one day the service is excellent and next day the service is poor. We truly appreciate the service provided by front desk person in the evening of 4/9. But We are not happy with the service provided by front desk person on 4/11.