Sheraton Anchorage Hotel

Conveniently situated near downtown, offering easy access to dining and attractions. Guests appreciate the clean, comfortable rooms and commend the friendly, helpful staff for their valuable recommendations. Safe neighborhood.

Like most people we stayed in Anchorage before our cruise down to Vancouver. I was a bit wary after reading some of the other reviews but it was absolutely fine for an overnight stay and if anything it exceeded our expectations. Special mention to the ladies on the front desk who were lovely and very helpful. Yes it’s very tired and the area isn’t great but when we were there the lobby area was peaceful without hordes of other cruise passengers while we waited a few hours to catch our scenic train to Seward and the convention centre where we checked in for our cruise was only a few blocks away. We wouldn’t stay here again out of choice without good reason but for the sake of saving the $300 difference between this and the Marriott for example - yes we would !

We stayed for one night post cruise. The pros to the Sheraton were a VERY comfortable bed and a decent club lounge with helpful attendants and constantly refreshed food-both in the evening and for breakfast. Nothing fancy, but more than covered the basics for sure and the seating/views were nice. I'm a Bonvoy Ambassador and would have appreciated a note/welcome in my room, but there was none. (Doesn't have to be deluxe-even the Four Points gives me a little gift bag with gatorades and candy). I had requested high floors for the view and, out of 15 floors at the hotel, got my four reserved rooms on floors 8 and 10. The manager said that I had been pre-assigned floor 14 but that guests had 'extended their reservation'. Not sure why they wouldn't have switched them to another room, (and also, not sure about the other floors which she didn't mention), but it left me feeling like the status really doesn't matter there. Nevertheless, front desk staff were friendly and seemed to be helpful for other guests. Overall, I wouldn't stay here again nor would I recommend it based on location. Nothing that the hotel team can do about this-it's just about 4-5 long blocks outside of the desired downtown area. (30 minute walk to Captain Cook hotel/waterfront area) And in between the downtown and the hotel are some homeless housing/soup kitchens/empty lots and buildings. We are avid walkers, and did the walk two days in a row to downtown, but it's not close. There were at least 3 large hotels that were right in the mix and about 2 boutique ones, so I would choose those in the future. Anchorage actually seems to have a pretty great food scene (at least in the summer) and it would be nice to be in the heart of it.One other thing that was odd is that their premium rooms (jr suites-2 per/floor) are located...right outside the elevator bank. One has a partial view of the water and the other has a view of surrounding warehouses and a small local airstrip. Seems like a poor design.