Hotels With Airport pickup service in Rhode Island, United States

We enjoyed our stay!

This was a solo stay on April 20, 2023. I am a Hilton Honors Diamond member, and as such I enjoy trying different properties across the portfolio when I visit different cities. In Providence, I had not yet stayed at this Homewood Suites, so I decided to give it a try. It was a stopover on the way by train to Boston, so I found it extremely convenient, a few blocks away from the station. I was surprised that this hotel did not offer a Digital Key, because it would have allowed me to bypass the odd arrangement of the entrance on the street level and the front desk on the second level. So I had to stop at the desk to claim my plastic old school card key. The desk staff was professional and described the hotel and features, as well as mentioning breakfast down on the street level. My Diamond status was recognized. My room was the one I had chosen during the online advance check-in the day before arrival. As it was a suite, it was certainly spacious. But.... the HVAC was hard to control, if at all. The outdoor temperature went down to the low 40's, and so I would have liked to have my room warmer than it was. Turning the thermostat higher just displayed the higher temperature but did not make the temperature higher. Unfortunately this was realized when I was ready to go to bed, so I wasn't going to contact anyone to rectify it that late. I found the bathroom to also be spacious, with enough room to put my toiletries on the counter. Because of the room temperature I opted not to take a shower that morning, so I cannot vouch for whether there was any issue with hot water. Breakfast.... I did not expect much. It was buffet style but limited selection. I did have scrambled eggs. I was bothered in the morning before my planned departure from the room and well before check-out time by Housekeeping knocking on my door. I thought that they only come in between guests. I had to yell that I would be out within half an hour. All in all, a great location but the lesson learned is to check the temperature control earlier in your stay if possible.

The east building is noisy at night. The air conditioner in the room is very noisy. The air conditioner vents are facing the bed. You can only sleep with the quilt covered or the air conditioner will blow directly on your head. The room is ok and the sheets are clean.

I stayed at this hotel for a recent bridge tournament. The staff couldn't have been nicer or more accomodating. Requests and questions were addressed promptly and graciously. The room was vey comfortable. Whoever designed the latest upgade knew what they were doing. The room was bright and spacious and the decor was attractive and restful. The shower was quickly hot and had great flow. The bed was very comfortble (no morning backache!) and there lots of outlets for charging my many devices. There were also some little touches that you don't always find any more -- a fridge in the room, a table and chair combo for snacking or writing, an easy-to-use tv with lots of channels. The location is convenient to the highway and to many restaurants -- altho the food in the hotel restaurants was very good. Minor complaints -- the shower floor was a little slippery (altho there was a handrail) and the AC was noisy. All in all, a great stay!

First of all, the front desk clerk's service attitude was poor. I arranged the room next to the elevator. I said that I could change one. She said that she could not change it after she sold it out. When I arrived at the room, I found that the blinds were bad. I called the front desk and sent people to see the instructions. The next night we came back from the outside and found that the curtains were not repaired. I went to the front desk and asked why it was that. The young waitress wearing glasses had a very bad attitude. I was not allowed to change the room. She said that she could only switch to the same location on the fourth floor, which means that it was still noisy next to the elevator. Because the curtains of the hotel were broken, they should be responsible for apologizing for not repairing, but the white girl wearing glasses did not apologize. Do not take any measures and actively cooperate with the appropriate room. It is worth mentioning that my favorite travel in the United States is Hampton inn. I am a member of this hotel. I often book a room on the official website of the hotel. This time, because Ctrip is cheaper, I booked it on Ctrip. As a result, I was not expecting such treatment, and I did not encounter this attitude in the same hotel that was booked elsewhere. Therefore, such hotel services can only give bad reviews.

There was hair on the bed, there was a mineral water bottle lost by the previous guest in the trash can, the restaurant did not have dinner, nor did it provide take-out menus from surrounding restaurants, so Starbucks in the lobby settled the dinner

Overall: A safe, clean, quiet option when looking for a place to stay in the Newport area - significantly less expensive than staying downtown, even when factoring in Uber / Lyft rides (over the 2 days/2 nights we were there, we spent about $100 between 8 rides to / from the hotel to either the beach or downtown Newport). PROS: 1. Rooms are clean and fairly spacious, hotel feels safe, free breakfast and downtown Newport is just a short ride away! A good spot for a weekend getaway to Newport. 2. Front desk staff was great, they let us check in early (even after a sold out night) and both times we asked for extra towels, they were brought up almost immediately. 3. I also appreciated how a Starbucks, Shaw’s and Walgreens are all within a 10 minute walk of the hotel (even though the walk to get there isn’t the most pedestrian friendly). 4. I didn’t have the chance to use the indoor pool, but I appreciated the option, as I don’t believe all Hampton Inn’s have pools. Recommendations for Improvement: 1. Shuttle - either making the shuttle free or at a much reduced cost. I read in reviews that the shuttle was $3 one way and was disappointed to find that the price has increased to $7 one way per person. For the average couple, let alone the average family, it’s cheaper - or at the very least the same cost (depending on the time of day) - to just Uber / Lyft downtown. 2. Not sure why the website lists an onsite restaurant? There isn’t one, other than the lobby hosting the complimentary breakfast, which is only open at breakfast. I’d recommend adjusting this on the website as it’s a bit misleading. As a Hilton credit card holder, I was hoping to use my quarterly Hilton credit for a drink and/or meal here, and was disappointed to learn this wasn’t a possibility. 3. Fix the Keycard issue - our keycards weren’t working our second night and we had to go down to fix them. Then, that following morning before checkout we had the same problem with the new key cards as well, not sure the issue there.

Ashley at the front desk was absolutely amazing!!! She was knowledgeable about the area and gave us some great recommendations! We were able to check in early and the room is actually a decent size! The kitchenette Is just that but..a….regular size fridge!!! Big plus in my book. Cons- none that we’ve encountered. We don’t really see any. Everyone we have encountered has been friendly and helpful.

For the cost per night of this hotel ($450 per night for the 1 King Bed room) I was expecting something nicer and roomier. The room had no closet/dresser to store clothes nor did it have a full length mirror or a safe, which feel like standard things to expect in a room, especially one being marketed as “more boutique/upscale” for this area. The shower situation in the bathroom is quite annoying. It is a narrow, stall style shower, but instead of having a glass door, there is a thin bath curtain that sticks to your body the entire time. Also, since there is no tight seal, water gets absolutely everywhere. The front desk/check-in receptionist was not from the area and was not able to provide any bar/restaurant recommendations when asked. It would make more sense to place people familiar with the area in customer facing roles. Lastly, we checked into our room Saturday afternoon and when we left the next day (late morning) the trash was in the same spot, unattended to. Both discarded items in front of various rooms and large contractor style trash bags that clearly came from Housekeeping/Janitorial staff etc. The smell and visual left little to be desired. Next time I am in Providence I would choose to stay elsewhere.

We enjoyed our stay!

I stayed at this hotel for a recent bridge tournament. The staff couldn't have been nicer or more accomodating. Requests and questions were addressed promptly and graciously. The room was vey comfortable. Whoever designed the latest upgade knew what they were doing. The room was bright and spacious and the decor was attractive and restful. The shower was quickly hot and had great flow. The bed was very comfortble (no morning backache!) and there lots of outlets for charging my many devices. There were also some little touches that you don't always find any more -- a fridge in the room, a table and chair combo for snacking or writing, an easy-to-use tv with lots of channels. The location is convenient to the highway and to many restaurants -- altho the food in the hotel restaurants was very good. Minor complaints -- the shower floor was a little slippery (altho there was a handrail) and the AC was noisy. All in all, a great stay!

First of all, the front desk clerk's service attitude was poor. I arranged the room next to the elevator. I said that I could change one. She said that she could not change it after she sold it out. When I arrived at the room, I found that the blinds were bad. I called the front desk and sent people to see the instructions. The next night we came back from the outside and found that the curtains were not repaired. I went to the front desk and asked why it was that. The young waitress wearing glasses had a very bad attitude. I was not allowed to change the room. She said that she could only switch to the same location on the fourth floor, which means that it was still noisy next to the elevator. Because the curtains of the hotel were broken, they should be responsible for apologizing for not repairing, but the white girl wearing glasses did not apologize. Do not take any measures and actively cooperate with the appropriate room. It is worth mentioning that my favorite travel in the United States is Hampton inn. I am a member of this hotel. I often book a room on the official website of the hotel. This time, because Ctrip is cheaper, I booked it on Ctrip. As a result, I was not expecting such treatment, and I did not encounter this attitude in the same hotel that was booked elsewhere. Therefore, such hotel services can only give bad reviews.

This was a very good place to stay near T. F. Green Airport, Providence, RI. There was a free breakfast with all sorts of cold and hot choices. Free airport shuttle. I'm handicapped and walk with a cane, so I needed assistance with luggage. Usually this hotel doesn't have that as they are more like a motel when it comes to that kind of service but they were so helpful and accommodating. Make sure to request handicapped-accessible rooms/baths when making reservations. The beds are so, so comfortable with pillowtops. Orlando, the Maintenance guy, was wonderful. He brought all my luggage to my room. The next morning, I was leaving for the airport and he was the driver of the van. I guess he wears many hats! He was so amazing-brought my luggage to the van, from the van to the curb-side check in, waited to make sure they has a wheelchair for me to get through the airport. Awesome service!! The only concern I had at the hotel was the TV remote was filthy. I had to wipe it with alcohol swabs before I used it(and washed my hands 3 times in between). When I let the front desk know, they were appropriately concerned and said they would address it with their housekeeping staff. Good response to a complaint.

We encountered Gina tonight at The Loft. Her service was amazing!!! I’m so glad that we stopped for a night cap after such a long day of training. She made the exact drink I suggested even better than the original. Thank you Gina for making our night the best! You are one of a kind. The Loft is very lucky to have you as an employee. A very grateful patrons.

For an airport hotel, I would say that it meets expectation. We checked in with no problem and the lobby and eating area were generally clean and updated. I would say the rooms are okay if you are spending a night there, but I wouldn't jump to stay there for a visit to this area. The walls are a bit thin and there was a door between us and our next door neighbor, so it was easy to hear them at night. The room seemed to be a bit dated but it was tolerable (again for a night, not bad). The morning meal was your standard continental breakfast, but that being said it wasn't bad and hit the spot.

HORRIBLE!!! Avoid this hotel at all costs. After a long day of travel with our 9 year old son we arrived at the hotel at around 11:30 pm. Our flight landed just after 11pm. We had a confirmed reservation for one night and were exhausted from a long day of travel and were eager to get a good night rest. When we arrived we noticed someone’s workout clothes on the floor outside the door of the gym in the middle of our path. We circumvented the dirty clothes in the floor and we arrived at the front desk and told the gentleman we had a reservation. He told us that there were no rooms available despite having a reservation. He told me it was my fault for not checking in earlier and that my reserved room had been given to someone else. He went on to tell me I would need to call and request a refund and then blamed me for booking through a third party when in fact I booked with HILTON DIRECTLY. Never in my life have I heard of this and when I proceeded to inquire he then changed his story and said he didn’t have any clean rooms available. I asked if I could speak with a manager who emerged from a back room. He rudely sat at the computer and told me that he in fact had a room after all. After arriving in our room exhausted and exasperated we found a filthy room with a disheveled bed, crumbs on the floor and a smell that was like a stomach churning combination of beef jerky, maple syrup and vomit. My 9 year old son asked if we could sleep in the car instead and my husband and I considered it. I will NEVER stay at another Hilton property. What a nightmare.

This was a solo stay on April 20, 2023. I am a Hilton Honors Diamond member, and as such I enjoy trying different properties across the portfolio when I visit different cities. In Providence, I had not yet stayed at this Homewood Suites, so I decided to give it a try. It was a stopover on the way by train to Boston, so I found it extremely convenient, a few blocks away from the station. I was surprised that this hotel did not offer a Digital Key, because it would have allowed me to bypass the odd arrangement of the entrance on the street level and the front desk on the second level. So I had to stop at the desk to claim my plastic old school card key. The desk staff was professional and described the hotel and features, as well as mentioning breakfast down on the street level. My Diamond status was recognized. My room was the one I had chosen during the online advance check-in the day before arrival. As it was a suite, it was certainly spacious. But.... the HVAC was hard to control, if at all. The outdoor temperature went down to the low 40's, and so I would have liked to have my room warmer than it was. Turning the thermostat higher just displayed the higher temperature but did not make the temperature higher. Unfortunately this was realized when I was ready to go to bed, so I wasn't going to contact anyone to rectify it that late. I found the bathroom to also be spacious, with enough room to put my toiletries on the counter. Because of the room temperature I opted not to take a shower that morning, so I cannot vouch for whether there was any issue with hot water. Breakfast.... I did not expect much. It was buffet style but limited selection. I did have scrambled eggs. I was bothered in the morning before my planned departure from the room and well before check-out time by Housekeeping knocking on my door. I thought that they only come in between guests. I had to yell that I would be out within half an hour. All in all, a great location but the lesson learned is to check the temperature control earlier in your stay if possible.

The east building is noisy at night. The air conditioner in the room is very noisy. The air conditioner vents are facing the bed. You can only sleep with the quilt covered or the air conditioner will blow directly on your head. The room is ok and the sheets are clean.

There was hair on the bed, there was a mineral water bottle lost by the previous guest in the trash can, the restaurant did not have dinner, nor did it provide take-out menus from surrounding restaurants, so Starbucks in the lobby settled the dinner

Ashley at the front desk was absolutely amazing!!! She was knowledgeable about the area and gave us some great recommendations! We were able to check in early and the room is actually a decent size! The kitchenette Is just that but..a….regular size fridge!!! Big plus in my book. Cons- none that we’ve encountered. We don’t really see any. Everyone we have encountered has been friendly and helpful.

For the cost per night of this hotel ($450 per night for the 1 King Bed room) I was expecting something nicer and roomier. The room had no closet/dresser to store clothes nor did it have a full length mirror or a safe, which feel like standard things to expect in a room, especially one being marketed as “more boutique/upscale” for this area. The shower situation in the bathroom is quite annoying. It is a narrow, stall style shower, but instead of having a glass door, there is a thin bath curtain that sticks to your body the entire time. Also, since there is no tight seal, water gets absolutely everywhere. The front desk/check-in receptionist was not from the area and was not able to provide any bar/restaurant recommendations when asked. It would make more sense to place people familiar with the area in customer facing roles. Lastly, we checked into our room Saturday afternoon and when we left the next day (late morning) the trash was in the same spot, unattended to. Both discarded items in front of various rooms and large contractor style trash bags that clearly came from Housekeeping/Janitorial staff etc. The smell and visual left little to be desired. Next time I am in Providence I would choose to stay elsewhere.

Always use a Marriott hotel. This one was very disappointing. We made our reservation 2 months ago with a request for a top floor and away from the elevator and it would be a late check-in. We arrived at 9pm, only to get 3rd floor and across from the elevator. We were also not told it was a handicap room. Room was clean but disappointed. Only a handheld shower head because of the handicap room but the shower head was falling off the wall. Shampoo bottles not able to read. Pillows too soft. And no tea bags. They only provide coffee, which we don't drink. Front desk told me I had to go to market and buy a tea bag The hotel was under renovation. The exercise room did not have wipes to clean equipment and some of the equipment was not working properly. Upon leaving, poor customer service as they never asked how I stay was. Not sure I would stay here again.

Extremely clean ~ Great front desk service ~ Great location, right near highway ~ a walk through the parking lot to a great breakfast spot.

My two grandkids, my wife and I stayed at this hotel for two nights. I had two suite upgrade certificates left in my Bonvoy account and decided this would be a great time to use them. The chances of getting upgraded is usually about 50-50. I called the hotel a couple of days ahead of our arrival and explained that a suite would be extremely appreciated with our 9 and 11 year-old grandkids. I asked if I could put in a separate request for a suite based on my Lifetime Titanium status. She said no problem and would attach a note to our reservation. The day before our arrival, I got a notification that we had been upgraded with the certificates to a 720 sq. ft. king suite with an incredible view of the capitol. We arrived early and our suite was still occupied, so William took all our information and said he would notify my when the room was ready. We took the kids to the Museum of Natural History and the Planetarium. Upon exiting the planetarium I saw a notification that our room was ready. We checked in and the room was beyond our expectations! The sixth floor suite had an amazing view of the Capitol. We settled in and my grandson could not get internet access for his Nintendo switch. We went to the front desk and Nicola tried to help but couldn’t get it to work. So she gave us a number for IT support. We walked down to Providence Place and had dinner at the food court. When we returned he called the IT guy and he was connected in less than 5 minutes! Thank you Nicola!! We had access to the Club Lounge and picked up some sodas and waters. The next morning we had breakfast in the Club Lounge. The food included fried eggs, sausage, fruit and pastry items, coffee, and juices. The following morning the choice was scrambled eggs and bacon. Robert, the gentleman in charge kept everything stocked and the room clean. The following day we took the kids to Newport to tour the mansions. We got back around 6pm. The rooms were cleaned and looked pristine. The bathroom was huge. It was handicapped accessible. The shower had plenty of pressure and hot water. The room a/c worked great. We departed after breakfast. Hanna quickly checked us out. The room bill was perfect. The valet guys were great. The kids were already talking about when we could return. We can’t wait to return to this historical (former) Masonic hall.

I have to say that sometimes when I’m traveling to an area I don’t know very well, I won’t stay at a hotel if it’s not a name I know. I expect a certain standard when I stay at a reputable chain such as Hilton. This isn’t an awful hotel, but there’s nothing special about it. Our room needed updating. It smelled like mildew. There was mildew or some sort of stains around the peripheral of most of the bathroom ceiling. There were stains that looked like either lipstick or blood all over the outside of the bathroom door. The parking garage was crowded and filthy. The button that you were supposed to use to let yourself in and out of the parking garage didn’t work so you had to call for assistance every time. like many hotels, they are not servicing the room if you stay multiple nights and that’s fine. But I called and requested towels and they never delivered them. The hotel website implies that there is a restaurant. There is not a restaurant. There is a bar that’s open in the evening, and they may serve food in the evening, but that’s not a restaurant. The television was awful. There was no literature in the room or in the hotel about things to do in Providence. this is not an awful hotel, but it’s not a good one, and it certainly isn’t up to the Hilton name.

The beautiful environment of the hotel is a classic in the century-old architecture. In the literary city center, the interior has modern facilities and the service is very warm. The lobby also provides guests with delicious drinks and desserts. The public areas are quiet and elegant, and the surrounding environment has a cultural heritage. The famous mural wall is in the surrounding area, which is a good choice for home travel.

We enjoyed our stay!

I stayed at this hotel for a recent bridge tournament. The staff couldn't have been nicer or more accomodating. Requests and questions were addressed promptly and graciously. The room was vey comfortable. Whoever designed the latest upgade knew what they were doing. The room was bright and spacious and the decor was attractive and restful. The shower was quickly hot and had great flow. The bed was very comfortble (no morning backache!) and there lots of outlets for charging my many devices. There were also some little touches that you don't always find any more -- a fridge in the room, a table and chair combo for snacking or writing, an easy-to-use tv with lots of channels. The location is convenient to the highway and to many restaurants -- altho the food in the hotel restaurants was very good. Minor complaints -- the shower floor was a little slippery (altho there was a handrail) and the AC was noisy. All in all, a great stay!

This was a very good place to stay near T. F. Green Airport, Providence, RI. There was a free breakfast with all sorts of cold and hot choices. Free airport shuttle. I'm handicapped and walk with a cane, so I needed assistance with luggage. Usually this hotel doesn't have that as they are more like a motel when it comes to that kind of service but they were so helpful and accommodating. Make sure to request handicapped-accessible rooms/baths when making reservations. The beds are so, so comfortable with pillowtops. Orlando, the Maintenance guy, was wonderful. He brought all my luggage to my room. The next morning, I was leaving for the airport and he was the driver of the van. I guess he wears many hats! He was so amazing-brought my luggage to the van, from the van to the curb-side check in, waited to make sure they has a wheelchair for me to get through the airport. Awesome service!! The only concern I had at the hotel was the TV remote was filthy. I had to wipe it with alcohol swabs before I used it(and washed my hands 3 times in between). When I let the front desk know, they were appropriately concerned and said they would address it with their housekeeping staff. Good response to a complaint.

We encountered Gina tonight at The Loft. Her service was amazing!!! I’m so glad that we stopped for a night cap after such a long day of training. She made the exact drink I suggested even better than the original. Thank you Gina for making our night the best! You are one of a kind. The Loft is very lucky to have you as an employee. A very grateful patrons.

For an airport hotel, I would say that it meets expectation. We checked in with no problem and the lobby and eating area were generally clean and updated. I would say the rooms are okay if you are spending a night there, but I wouldn't jump to stay there for a visit to this area. The walls are a bit thin and there was a door between us and our next door neighbor, so it was easy to hear them at night. The room seemed to be a bit dated but it was tolerable (again for a night, not bad). The morning meal was your standard continental breakfast, but that being said it wasn't bad and hit the spot.

HORRIBLE!!! Avoid this hotel at all costs. After a long day of travel with our 9 year old son we arrived at the hotel at around 11:30 pm. Our flight landed just after 11pm. We had a confirmed reservation for one night and were exhausted from a long day of travel and were eager to get a good night rest. When we arrived we noticed someone’s workout clothes on the floor outside the door of the gym in the middle of our path. We circumvented the dirty clothes in the floor and we arrived at the front desk and told the gentleman we had a reservation. He told us that there were no rooms available despite having a reservation. He told me it was my fault for not checking in earlier and that my reserved room had been given to someone else. He went on to tell me I would need to call and request a refund and then blamed me for booking through a third party when in fact I booked with HILTON DIRECTLY. Never in my life have I heard of this and when I proceeded to inquire he then changed his story and said he didn’t have any clean rooms available. I asked if I could speak with a manager who emerged from a back room. He rudely sat at the computer and told me that he in fact had a room after all. After arriving in our room exhausted and exasperated we found a filthy room with a disheveled bed, crumbs on the floor and a smell that was like a stomach churning combination of beef jerky, maple syrup and vomit. My 9 year old son asked if we could sleep in the car instead and my husband and I considered it. I will NEVER stay at another Hilton property. What a nightmare.

Near the airport, parking is free and suitable for self-driving. 15 minutes drive from the city of Providence. The hotel facilities are also good, the rooms are large.