It was the first time, that I've been in a traditional Japanese Hotel, but it was an amazing experience.
We booked the room with dinner and breakfast included.
Very tasty food, extremely polite staff.
The open-air onsen was beyond expectations. When we arrived it was raining, so the feeling of hot water and the droplets on your face made it even better.
If I ever come back to Japan - this will be my must-stop.
The hotel is very cost-effective. There are not many restaurants around. It takes about ten minutes to walk to eat out. There is no service staff at the front desk before 3 o'clock, which is not very friendly. It should be because there are not enough service staff. The hygiene of the hot spring bath on the 9th floor needs to be improved.
Hotel location is good, walking distance to outlet. Room size is good, comfortable and clean. Have a nice view of Mount Fuji. The onset is good after a tiring day shopping.
Most definitely a 5* stay. Very clean hotel with amazing facilities. Of course you are booking due to being a car fanatic - you will not be disappointed.
Every part of the hotel is designed around vehicles and is very well thought out.
They have a shinjuku expressway bus that comes right outside the hotel to shinjuku which is very handy if you have travelled via public transport.
Views from the hotel are amazing. Gym is open 24 hours which is was great.
Everything felt new. Interior design was very classy and modern.
The hotel is in a good location and it is convenient to see the sea view. The room is clean and tidy, and the snacks are delicious. There is a shuttle bus to and from the hotel station. Because I didn't book dinner in advance, I had dinner near the station. Overall, it was quite convenient. If I have the opportunity to come again, I will choose this hotel again.
The room we booked is a Japanese-style ten-tatami-sized suite on the top floor. The 270-degree panoramic sea view room can watch both the sunrise and sunset. With the two-berth, four-food meal and accommodation package, both dinner and breakfast are very delicious. The first floor The natural hot spring ♨️ is very comfortable. The boss is responsible for taking the trouble to pick up and drop off. The service is very good. It is worth recommending and staying again. It is recommended that you buy in advance the direct express train from Tokyo Station to Izu Shimoda which only takes more than two hours. The nearby volcanic island-Ebisu Island is part of Fuji-Hakone Izu National Park and can be visited on the island. There are also Shimoda Park, Shimoda Port and other attractions you can visit in Shimoda City.
Amazing service and onsen facilities. There are both indoor and outdoor, private and public baths to choose from. There are unlimited drinks from the drinks machines and also other complementary food services.
Both the meals, breakfast and dinner, were exquisite. It was great to experience traditional Japanese dining.
The traditional Japanese building was like a labyrinth and I thoroughly enjoyed exploring the many halls and gardens. The location is also great and there are many shops and temples around the area.
All in all the perfect place to have a more traditional Japanese experience whilst receiving excellent service.
This is a cuteeeeee little hotel. And yes its two stars on here, but I have to say, a hotel is just a place to sleep and what you want at the end of the day is a clean, comfortable, and quiet place to do that. This place delivered on that. What's most important is what's around it, and in this area, there is no better place to stay than this hotel. It's situated in this awesome part of Kawazu that is just breathtaking. You can follow this path along all of these different waterfalls, and it's a gorgeous walk. Plus -- it's 5 min walk away from this Onsen that is outside and next to the biggest waterfall, not to mention that their open-air onsen at the hotel itself is stunningly beautiful (I am speaking specifically of the men's onsen -- obviously didn't try the women's!). I think this is a two-star hotel on Trip.com for its services -- there's no room service, gym, amenities, etc... -- but in terms of location and onsen quality, its a four star hotel. My friend and I had a really nice time, and though there are so many places in the world to explore we are unlikely to return ourselves, I would refer people to this hotel without hesitation.
The room was clean. The bath and meals were also satisfactory. I recommend this hotel for business or leisure travelers, as well as for individuals and families.
The hotel is great and room is big for our family of 3 adults. All the facilities are good and the food is good (both dinner and breakfast). The only compliant that I have is that the in room onsan does not work. The temperature wasn't hot enough the first night. When we wanted to try in the morning, the water is even cooler. The front desk agreed to have it checked, but at the time we check out at 10 a.m. it is still not hot enough. In all, we have been chraged for the in room onsan which does not really work.
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430 reviews
9.5/10
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GGuest UserThe hotel is located in the mountains near Shuzenji Temple. We originally booked this hotel expecting a beautiful view, but the waiter actually gave us a room facing the staff entrance. Not only did we not have a window view, but as soon as we opened the curtains, we could see the staff coming in and out and the garbage trucks, which really affected our mood. The hygiene in the hot spring dressing room was also worrying. The wall near the exhaust fan was obviously dusty and dirty. The hygiene of this hotel was not very good. 😑 There was hair left by someone on the bedside in the room. Sigh😑, I have to give a bad review.
GGuest UserSeeing that it was a new hotel with a good price, I booked a room. It was very convenient to find the hotel. I took the free shuttle bus from the outlet and got off at the first stop, Tomei Gotemba, and walked for a few minutes to get there, which was very convenient. The hotel is great! The receptionist is very enthusiastic and can use Chinese and English, so everything from check-in to problem solving was very smooth. The room is large and equipped with a safe and microwave, which is very convenient. The best thing is that the room can be soaked in hot springs, which is extremely comfortable. Be sure to buy breakfast when you check in, it's worth it, you can eat until you lean on the wall! In short, it's great!
AANNIE LIM NIAN YILocation is far from most of the attractions, will be nice to have a car. It took me 15 mins to walk from Tomei Gotemba Highway Bus station. There are free shuttle buses provided to Gotemba Premium Outlet from this station.
The hotel is very comfy, suitable to chill and enjoy the hit spring, good for family vacation. Free flow soba from 9.30 till 11pm, free yogurt drink and ice cream as well. The view from room is amazing! Basically can just stay in room and enjoy Mt Fuji view
GGuest UserHotel location is good, walking distance to outlet. Room size is good, comfortable and clean. Have a nice view of Mount Fuji. The onset is good after a tiring day shopping.
LLesliNestled in the serene surroundings of Atagawakan, this hotel presents a unique blend of convenience and natural beauty, making it a compelling choice for those journeying by car. Guests are provided with a shuttle service to the nearest train station in the morning. The hotel's crowning glory is undoubtedly its rooms, which offer breathtaking views of the majestic sea and the picturesque of 7 islands, providing a visual feast that is truly unforgettable.
However, the traditional Japanese sleeping arrangement, which involves bedding on the floor, may not cater to everyone's comfort preferences. Moreover, the early check-out time at 10 am, coupled with the requirement for rooms to be made up by the same time, might pose a slight inconvenience for some guests.
While the hotel's location offers a tranquil retreat, it is worth noting that it is situated a considerable distance from major attractions, which could affect those planning extensive sightseeing.
In summary, this hotel stands out for its stunning vistas and convenient shuttle service, though it may be best suited to those who appreciate the tranquility away from the hustle and bustle of city life and are comfortable with traditional sleeping arrangements.
WWill FreceThis is a cuteeeeee little hotel. And yes its two stars on here, but I have to say, a hotel is just a place to sleep and what you want at the end of the day is a clean, comfortable, and quiet place to do that. This place delivered on that. What's most important is what's around it, and in this area, there is no better place to stay than this hotel. It's situated in this awesome part of Kawazu that is just breathtaking. You can follow this path along all of these different waterfalls, and it's a gorgeous walk. Plus -- it's 5 min walk away from this Onsen that is outside and next to the biggest waterfall, not to mention that their open-air onsen at the hotel itself is stunningly beautiful (I am speaking specifically of the men's onsen -- obviously didn't try the women's!). I think this is a two-star hotel on Trip.com for its services -- there's no room service, gym, amenities, etc... -- but in terms of location and onsen quality, its a four star hotel. My friend and I had a really nice time, and though there are so many places in the world to explore we are unlikely to return ourselves, I would refer people to this hotel without hesitation.
PPanda6 “Coffee”There is a free shuttle from Kawana Station, which was very helpful. Reservations are required. It is about a 12-minute drive from the station, and it is in the mountains.
The atmosphere inside the building was very nice and relaxing.
The staff were also very kind.
At dinner, we had an hour of all-you-can-drink and the Shizuoka beer was delicious. All the food was also delicious.
It was a very enjoyable trip.
I would definitely recommend this hotel.
AAnonymous UserIt was the first time, that I've been in a traditional Japanese Hotel, but it was an amazing experience.
We booked the room with dinner and breakfast included.
Very tasty food, extremely polite staff.
The open-air onsen was beyond expectations. When we arrived it was raining, so the feeling of hot water and the droplets on your face made it even better.
If I ever come back to Japan - this will be my must-stop.
XXenia GohThis was hands down one of the best hotels I've ever stayed in, and I've stayed in many - work covered, expensive ”5 star hotels”. We had perfect views of Mt. Fuji. The rooms were huge and super well fitted out. It's not the best location wise if you're wanting to go shopping in Gotemba, but this didn't bother us as we hired a car and drove there on our own.
The service was truly exceptional. The staff were incredibly attentive and went way beyond and above.
The driver drove us to our destination (Gotemba train station that we requested) and then realized we were standing around looking where to go - he came over and asked if we were lost and drove us to the correct location (the car rental shop).
The reception gave us a tour of the area to make sure we knew where the lifts were, how to use the various facilities (especially the onsen).
If you have kids or traveling as a couple, I couldn't recommend this place more.
GGuest UserCheck-in was surprisingly smooth. The room was spacious and easy to use, but there were a few things I thought were a bit off: I probably won't return.
- Two of the eight lockers in the large communal bath were broken.
- There were only four washing areas, so you basically had to stand while taking a shower. There was a chair, but it was hard to use because the height was not right for the shower hook. There was no mirror in the washing booth.
- The water was too hot to stay in. People around me had the same reaction. The sound of the drainage was so loud that you couldn't hear the healing music.
- There was no alcohol in the vending machines. The free drinks in the lounge were removed at 10pm, so it was a pain if you forgot to buy some at the convenience store.
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