I arrived quite late on the first day, and the front desk was already closed. I called multiple times, but no one answered. The platform told me to leave a message, and my email didn't get a reply either... I was actually ready to give up and leave a bad review. Then, suddenly, my phone rang at 1 AM, and someone responded – possibly a substitute staff member... After that, check-in went smoothly... The overall environment and concept are pretty good, and there's a suitable spot for me to get work done. Most importantly, seeing the lady diligently cleaning the beds the next morning really made up for it. I've saved this location for future reference.
I really liked staying at this hostel. The owner was very kind, friendly, and always helpful, which made me feel comfortable and welcomed from the moment I arrived. The atmosphere was cozy and relaxed, and everything was well taken care of. Overall, it was a genuinely good experience, and I truly enjoyed my stay here. I would definitely recommend this place and wouldn’t mind coming back again.
Friendly staff, very clean environment. I was given the exact room which I requested. Amble parking space. The only setback is that the shower area will wet the bathroom after the shower..
It was a breeze to book the hotel. Details were provided promptly to register yourself before they provide the passcodes to enter.
Note that there is no staffs in the hotel. All communications are strictly via WhatsApp and email. Helped a Chinese national to contact the staffs as she has no WhatsApp account. So for foreigners, please note to get the registration done earlier to avoid not able to enter into hotel.
Capsule is quite clean but has a bit of smell. Toilet is ok too. All in all, you get what you pay for.
The hotel says it was converted from a historical building, but what I can't understand is why there isn't even a name on the door. I couldn't be sure even after driving around a few times, and it was difficult to stop and confirm. Although there was an email description, I couldn't confirm from the door that this was the place the email said it was.
The walls of the room are a bit thin, and I can feel it when the residents in the isolation room lean against the wall. The Muslim morning prayer begins at 5 a.m. One of the 4 water heaters was broken, and one was turned on to 55 degrees but still seemed to be 37 degrees. I feel that the overall facilities are rough.
The location of the hotel is very good, right next to love lane. It is a good choice for those who like nightlife. It has to be close to other places as well.
The overall experience was not as good as expected.
I was very satisfied with my overall experience at this hotel! First and foremost, the most convenient aspect was the airport transfer service. The driver was punctual and friendly, making the journey from the airport to the hotel very smooth. I didn't have to worry about transportation or getting lost at all. This service is truly thoughtful, especially for first-time visitors to the city.
The hotel's hygiene was also quite impressive. Whether it was the lobby, elevators, or inside the rooms, everything was meticulously cleaned, and the air was fresh with no unpleasant odors. The bed in the room was soft and comfortable, the bathroom was clean and tidy, and all the towels and amenities were well-stocked, making for a very reassuring stay. The daily cleaning service was also excellent; the staff would proactively clean and replenish daily necessities.
The location was also fantastic. The hotel is situated in a very convenient area with many restaurants, cafes, and convenience stores nearby. You can easily find food or daily essentials within a short walk. Whether you want to try local specialties or just grab a quick meal, it's incredibly easy. Moreover, the hotel is not far from shopping malls and public transportation, making it convenient for taking a taxi or public bus.
Aayu Seckchuan George Town Penang provides flawless service and all the necessary facilities for visitors.Maintain seamless communication using the complimentary Wi-Fi at hostel.Reception assistance is offered at the hostel featuring luggage storage. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation.Kindly note that smoking is prohibited in the hostel to ensure fresher air for all visitors. At the hostel, discerning guests can also enjoy on-site culinary facilities like shared kitchen tailored to their preferences.
Aayu Beach St provides flawless service and all the necessary facilities for visitors.Maintain seamless communication using the complimentary Wi-Fi at hostel. During your stay at this fantastic hostel, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out and luggage storage.Obtaining passes for the town's top entertainments becomes effortless with hostel's tours.During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. Kindly note that smoking is prohibited in the hostel to ensure fresher air for all visitors. At Aayu Beach St, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.In select rooms within the hostel, a refrigerator, instant coffee and instant tea is available to cater to your requirements when desired.Essential restroom facilities are equally significant, and at the hostel, some visitor bathrooms offer toiletries to enhance your experience. At the hostel, discerning guests can also enjoy on-site culinary facilities like shared kitchen tailored to their preferences.
A great hostel, it's very clean, you can often see the staff cleaning the place two or three times a day. The travelers here are very nice and everyone is very quiet. This is in the city center of Georgetown, and it is very convenient to go to the attractions and you can walk there. Next time I come to Penang, I will choose to stay here again.
Good customer service👍🏻 We has been delayed to check in after the reception working hours due to some personal issue, but the customer service of hotel was helping us to arrange for other ways to check in when we arrived. Have a short stay here, forget to take photos of the room. Location of hotel is good, able to take grab easily.
With the price I paid, I'm totally satisfied with everything, water heater in good condition, air cond running smoothly, 2 toilet paper provided with 2 small bar soap..the room and bathroom is clean, kiblat direction, beddings necessities quite comfortable. I just hope the hotel can add more details on their site, mine don't have windows but no complain since we stay for short time. Iron and drinking water provided at the stairs.
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