Hostels in Salzburg State, Austria

Reception is not always priority on customer queue. Waiting long queue to check in , when is my turn, reception just tell me to fulfill form and I have to return to a long q again. And someone have the same problem like me but don t go back to new q and reception don t complain anything. When check out, reception don t check that I check out before the day, he look at me badly and say that I m late to check out and confuse somethings. I am on q,but like always when someone come to interrupt at lobby, he always go to support before. am not impressed.