MMichael & Nici Exploring China and Beyond2025.01.28
Well, it was adequate, the location is convenient to some extend.
Unfortunately, the facilities are aged, and there are some things that ”time”, simply erased, splendor, elegance, and stylish, perhaps fifteen to twenty years ago.
However, this is 2025, and the competition is fierce, at the risk of exaggerating, I simply can not believe that this hotel is worth the price.
The cost to value ratio, is simply not acceptable.
I'm sure that this was the ”place to be”, many years ago, but unfortunately, it's not the case now.
Perhaps, if the facilities could be renovated, it could return to it's initial state, whitout, it's simply just way past it's sellby date.
On a more positive note, the service receiving from all the staff, was excellent, and on standard.
Breakfast, was on international standard, and excellent, to say the least.
And as mentioned, the location is prime, and the complementary shuttle, is an excellent ”value added” service.
This hotel, remains a landmark in S.A. it's my sincere hope, that they would renovate the facilities and conduct routine maintenance.
Lovely small hotel close to the airport. They provide shuttle buses that run every 30 minutes. Staff at the reception and staff in general is sweet and polite and was trying to accommodate and help. The only one thing is that you could hear the water running down the pipes loudly from the floor above and it was a little irritating. However I’ve managed to sleep well and enjoyed this short stay.
Pleasantly surprised. Very convenient for a next day flight, and a good restaurant and buffet. I saw comments about not having water in the rooms, but there were water stations everywhere, so just a smart way to minimize waste (or costs, duh). It was well signposted all the way from the arrivals hall, and you don’t need to leave the airport at all.
Very good, clean and tidy, maintaining the Hilton brand standards. The room facilities and equipment are good, but there are no disposable items, so you need to bring your own. The shower drain is clogged and slow, but everything else is good. The breakfast is good, especially the coffee.
We stayed for a week. It was a decent stay. It’s apartment style you can cook your own meals in your room and also there’s a restaurant you can eat and chill at
It's a very fancy hotel. The staff are super friendly and helpful. It's super clean. The room is spacious and has an air-conditioner. It's got food and drink available even late in the night via room service.
I recently stayed for a couple of nights, and overall, it was an average experience. The check-in process was smooth, and the staff was friendly, which I appreciated. However, the room itself could have been a bit more updated. While it was clean, the furnishings seemed a little worn, and the bathroom, although functional, had some minor issues like a leaky faucet.
The bed was comfortable enough, but I did find it a bit harder than I prefer. The hotel amenities were standard—there was a gym and a small pool, though I didn't have time to use either. The Wi-Fi worked fine, and I didn't encounter any issues with the air conditioning or heating during my stay.
One thing that stood out was the location. It was pretty convenient for my needs, close to a few restaurants and shops, though not overly special. I was hoping for a bit more from the hotel's restaurant, as the menu was somewhat limited and the food was just okay.
In short, it wasn’t a bad stay, but it didn’t blow me away either. If you’re just looking for a place to sleep without expecting anything extraordinary, this hotel will do the job.
The hotel is great for a layover as it is super close to the airport. They have a shuttle which was a great help for me. I really enjoyed the breakfast and dinner as I missed SA food. Most of the staff was really helpful (especially Lily from the kitchen) she went above and beyond to help me cause I was with a baby. She made sure I was comfortable, had my food while she was holding my baby. I really appreciate that, thank you 🙏 . I also observed her around other customers she kept the same energy. My room was cleaned daily which was nice. My suggestion is some stuff member must give the same service to everyone regardless of who they are and how they look.
I enjoyed the whole experience, the hotel is located in a quiet and safe area so i felt safe the whole time. loved the facilities as for the food was always eating out at nearby restaurants. I will definitely visit again because I enjoyed and had a wonderful time at the hotel.
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9.3/10
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TTrevor_PilotVery disappointed after our stay at The DaVinci Hotel.
I was thoroughly looking forward to this stay as I have not stayed in this hotel before and it had been on my list, check in took quite long, which didn't bother me initially but ended up being a compounding factor after everything else, we had booked online and it took close to an hour for us to get checked in and given our room key, we used this time to look around.
When we finally got to our room, we quickly left everything and went to the mall then had dinner, we got back relatively late and only upon getting back did we notice the bed was 2 single beds pushed together, however we booked and paid for a delux king room, needless to say I spent the duration of the evening falling through the 2 beds as I was trying to cuddle my lady, so I didn't get much sleep to say the least.
When we got up in the morning I quite badly needed a coffee to wake me up after the night I had and Lo and behold, the coffee machine was not working!
By this point you can imagine the frustration.. so we got dressed and went down for breakfast, the process of simply getting a coffee took close to 40 minutes, let alone the food arriving! We actually ended up getting up and leaving because we had plans for the day and did not expect to wait over an hour for our breakfast to arrive! The cold food that was available at the buffet was very dry as well but we scoffed it down and went on our way, it was only while we were walking out that the juice we ordered when we arrived was beginning to make its way to our table, so we were given the bottle and we went on our way
We mentioned the incorrect room as well as the coffee machine to the lady at the checkout desk, to which I was reassured that next time we stay it will be nice
I can very confidently confirm that there will not be a next time from us, as we do expect a certain service when checking into a 5 star hotel and paying the price that comes along with it
On a positive note, the concierge was helpful with taking our luggage to the room
Such a pity for a lovely perfectly located place to put such little effort into the quality they provide
AAnonymous UserIt's a very fancy hotel. The staff are super friendly and helpful. It's super clean. The room is spacious and has an air-conditioner. It's got food and drink available even late in the night via room service.
TTraveling TanI recently stayed at this hotel which left me disappointed due to their shuttle service limitations. While the overall experience was average, the lack of a 24-hour shuttle service proved to be a significant inconvenience, particularly for early morning flights.
One of the key reasons I chose this hotel was because of its location and a shuttle service to the airport. However, upon checking in, I was informed that the shuttle operated only from 7 am onwards. This was highly inconvenient as my flight departure time was earlier. I approached the receptionist to inquire about alternative options, hoping for some flexibility or assistance, but was met with an unhelpful suggestion to order an Uber instead.
Having previously stayed at other hotels near airports, I had come to expect a 24-hour shuttle service as the norm. It was disappointing to find that this particular hotel did not offer the same level of convenience. Given the additional cost associated with using ride-hailing services like Uber, this unforeseen expense was an unwelcome surprise.
In conclusion, if you have early morning flights or rely on a reliable 24-hour shuttle service, I would caution against choosing this particular hotel. I would recommend exploring other nearby options that prioritize customer convenience and provide a more accommodating shuttle service.
CCarter07Located along Katherine St, really beautiful with delicious breakfast and dinner. The rooms are exceptionally clean, although a little bit small( we had so many bags). Mimi from the reception was really helpful and kind. Her services was top notch. Would definitely recommend this
PPolina SergeevnaLovely small hotel close to the airport. They provide shuttle buses that run every 30 minutes. Staff at the reception and staff in general is sweet and polite and was trying to accommodate and help. The only one thing is that you could hear the water running down the pipes loudly from the floor above and it was a little irritating. However I’ve managed to sleep well and enjoyed this short stay.
RRyun KiatI recently stayed for a couple of nights, and overall, it was an average experience. The check-in process was smooth, and the staff was friendly, which I appreciated. However, the room itself could have been a bit more updated. While it was clean, the furnishings seemed a little worn, and the bathroom, although functional, had some minor issues like a leaky faucet.
The bed was comfortable enough, but I did find it a bit harder than I prefer. The hotel amenities were standard—there was a gym and a small pool, though I didn't have time to use either. The Wi-Fi worked fine, and I didn't encounter any issues with the air conditioning or heating during my stay.
One thing that stood out was the location. It was pretty convenient for my needs, close to a few restaurants and shops, though not overly special. I was hoping for a bit more from the hotel's restaurant, as the menu was somewhat limited and the food was just okay.
In short, it wasn’t a bad stay, but it didn’t blow me away either. If you’re just looking for a place to sleep without expecting anything extraordinary, this hotel will do the job.
GGuest UserIt's giving more 3 than 4 stars? Customer service poor.
Holiday Inn was full so this was a close alternative.
Had amenities but their outlets were in the kitchen far from the bed? Not very business traveller or relaxing traveller friendly.
I booked a queen studio which had a kitchenette which was great for warming food etc. Decor a bit tired so could do with some love. But apart from a very dirty bottle left on the balcony it was clean.
Location is excellent for Rosebank Mall even if you have to play chicken to cross the road 😆
Customer service was severely lacking. I thought Radisson Red staff were slow but at least they were always there. You can't call frontdesk . It's all QR codes and WhatsApp. Late check out would be the cost of another night R1980. Staff had a, I dunno attitude and werent very helpful. 1 security guard and 1 young lady in the lounge are the only exceptions. Outlets in the lounge and office were local only and I had to really ask to get where I could buy adapters / converters.
Next time I'll go elsewhere. They're not customer focused enough for me.
DDeborah-AnneI have stayed at the Quatermain before, and I am happy to say that the whole experience was once again just lovely! I had arrived VERY early on my check-in day and the staff made sure that I had a room well before the scheduled check-in time AND they upgraded me too!
The staff at the hotel are friendly, helpful and all round just a delight!! Even with the ongoing challenges that loadshedding (scheduled power outtages) brings to the smooth operation of any business.
The gardens are immaculate and tranquil, and it is unbelievable to think you are in the middle of everything with the peace and quiet that pervades.
The little bistro / restaurant's menu is thankfully limited, as it means that the quality can be assured and anything that is made tastes deliciously homemade. The evening buffet is very good value for money!
Just a small note that due to loadshedding, sometimes the email/booking system gives some issues - so don't forget to just follow up once booked :)
GGuest UserA really enjoyable experience, lovely spotlessly clean, large, modern and new room with luxurious bedding and a superb shower. Located a 10 minute drive from OR Tambo, the only grumble is the transfer service which comes only once per hour. After a long flight the last thing you want is to wait ages for a pick up, especially when there are closer hotel options which provide more convenience. That's the only reason I would have second thoughts about staying here again, the hotel itself is superb.
GGS7The team at this hotel genuinely cares about their guests. From the warm welcome to the helpful advice, they go above and beyond to ensure a memorable stay.”
10. ”If you're looking for a home away from home, this hotel is it! The cozy atmosphere, delicious breakfast, and friendly staff make it the perfect retreat.
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