This was my first trip to Africa, and to South Africa. I found this hotel on Ctrip. Its proximity to the airport – being within walking distance and directly accessible from the terminal – was incredibly convenient. The hotel was bustling with a continuous flow of guests, mainly transit passengers. The dining options were extensive, the service was excellent, and the facilities were very well-appointed. Overall, my experience was exceptionally positive. I highly recommend it and would certainly stay here again on my next visit.
The hotel is great for a layover as it is super close to the airport. They have a shuttle which was a great help for me. I really enjoyed the breakfast and dinner as I missed SA food. Most of the staff was really helpful (especially Lily from the kitchen) she went above and beyond to help me cause I was with a baby. She made sure I was comfortable, had my food while she was holding my baby. I really appreciate that, thank you 🙏 . I also observed her around other customers she kept the same energy. My room was cleaned daily which was nice. My suggestion is some stuff member must give the same service to everyone regardless of who they are and how they look.
This was an interesting experience because as we arrived, we had police vans parked in the parking. Of course there’s any visitors seeing this. It causes alarm because you are not quite sure why they come there. The room was very big and everything was clean, but the noise was almost unbearable. All hours there were people coming in and out so if you want to relaxing vacation, this is not the place. And unless we had a room that was not located in the right area, I’m not sure. The restaurant on the hotel premises was good and the food was tasty and there were many options with lovely music and the vibe was great. There was also a swimming pool that we did not use because we went in winter but it looked pretty good. There were no slippers and robes for us to use, which did not add that luxury experience. Someone had allowed us to use their Netflix for several days before it got cut off and we were not sure how to watch TV at all in the room was not really that fun. Fortunately we had sent in close by and many other things to do and we had hired a car (the Avis is very close by which is wonderful and convenient) so we spent our time wandering around which was also wonderful. Overall, I would give this a 3 star out of 5.
I always stay at this hotel when I come to Johannesburg on business. The room is small but clean and tidy. There is a gym in the basement. The facilities are relatively simple, but it is enough for running and stretching. There are two Chinese restaurants in the park where the hotel is located. I only ate at Yichu Hunan cuisine, which tasted okay.
Loved my stay at Radisson. Location is perfect. Staff are friendly and helpful. Spa is convenient and the treatments left me feeling relaxed and ready for my holiday. Buffet was delicious and restaurant never disappointed. Room was spacious and clean. View from the pool is beautiful and bar service on point. Would absolutely recommend Radisson Blu Sandton. Will return.
It's a very fancy hotel. The staff are super friendly and helpful. It's super clean. The room is spacious and has an air-conditioner. It's got food and drink available even late in the night via room service.
The staff was exceptionally friendly and very accommodating. The ladies and the gentleman absolutely hospitable.
The total stay was great . Could do with a revamp as the bathrooms are a bit old .which the exceptional service made up for.
Overall great stay
Hotel near Arcadia,Pretoria100% of visitors choose this area
TTheAmazinGrace2025.01.07
It was great to stay!
Very comfortable, clean and spacious than I expected. Especially, the breakfast was amazing. Had many options to take than I thought. Hot and cold foods and different kinds of cheese, breads, jams and even smoked salmon sashimi!
Also, they have upgraded my room into king bed room. The room was clean and big enough. Amenities were soap, body lotion and 3 in 1 bodywash(+shampoo and conditioner).
If you want to stay quiet room, I would recommend the 1st floor.
The parking in the basement made me feel more safe.
Definitely I'll recommend to others and will come back!
If I go to Joburg again I’ll definitely stay in at this hotel, the service is great, they’re super kind.
The rooms are clean and the also spacious.
The prices per night it is very affordable.
The amenities is perfect you’ll have the mall behind the hotel.
*sorry I don’t have photos, I just made video but I can’t upload it*
The staff were very friendly and they were kind to attend to my needs to make sure that it was comfortable. The breakfast was great and they even prepared it in advance when i left at 5am since my flight was early in the morning. The environment is serene and quiet for a good rest.
Very Good
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8.4/10
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AAnonymous UserIt's a very fancy hotel. The staff are super friendly and helpful. It's super clean. The room is spacious and has an air-conditioner. It's got food and drink available even late in the night via room service.
RReese’sThis was an interesting experience because as we arrived, we had police vans parked in the parking. Of course there’s any visitors seeing this. It causes alarm because you are not quite sure why they come there. The room was very big and everything was clean, but the noise was almost unbearable. All hours there were people coming in and out so if you want to relaxing vacation, this is not the place. And unless we had a room that was not located in the right area, I’m not sure. The restaurant on the hotel premises was good and the food was tasty and there were many options with lovely music and the vibe was great. There was also a swimming pool that we did not use because we went in winter but it looked pretty good. There were no slippers and robes for us to use, which did not add that luxury experience. Someone had allowed us to use their Netflix for several days before it got cut off and we were not sure how to watch TV at all in the room was not really that fun. Fortunately we had sent in close by and many other things to do and we had hired a car (the Avis is very close by which is wonderful and convenient) so we spent our time wandering around which was also wonderful. Overall, I would give this a 3 star out of 5.
TTraveling TanI recently stayed at this hotel which left me disappointed due to their shuttle service limitations. While the overall experience was average, the lack of a 24-hour shuttle service proved to be a significant inconvenience, particularly for early morning flights.
One of the key reasons I chose this hotel was because of its location and a shuttle service to the airport. However, upon checking in, I was informed that the shuttle operated only from 7 am onwards. This was highly inconvenient as my flight departure time was earlier. I approached the receptionist to inquire about alternative options, hoping for some flexibility or assistance, but was met with an unhelpful suggestion to order an Uber instead.
Having previously stayed at other hotels near airports, I had come to expect a 24-hour shuttle service as the norm. It was disappointing to find that this particular hotel did not offer the same level of convenience. Given the additional cost associated with using ride-hailing services like Uber, this unforeseen expense was an unwelcome surprise.
In conclusion, if you have early morning flights or rely on a reliable 24-hour shuttle service, I would caution against choosing this particular hotel. I would recommend exploring other nearby options that prioritize customer convenience and provide a more accommodating shuttle service.
CCarter07Located along Katherine St, really beautiful with delicious breakfast and dinner. The rooms are exceptionally clean, although a little bit small( we had so many bags). Mimi from the reception was really helpful and kind. Her services was top notch. Would definitely recommend this
GGuest UserLovely small hotel close to the airport. They provide shuttle buses that run every 30 minutes. Staff at the reception and staff in general is sweet and polite and was trying to accommodate and help. The only one thing is that you could hear the water running down the pipes loudly from the floor above and it was a little irritating. However I’ve managed to sleep well and enjoyed this short stay.
GGuest UserExcellent hotel, great location, pleasantly surprised by the room. The room has everything. Panoramic windows, everything is new, everything is clean. In this room you feel like a person. The staff is friendly!
GGuest UserIt's giving more 3 than 4 stars? Customer service poor.
Holiday Inn was full so this was a close alternative.
Had amenities but their outlets were in the kitchen far from the bed? Not very business traveller or relaxing traveller friendly.
I booked a queen studio which had a kitchenette which was great for warming food etc. Decor a bit tired so could do with some love. But apart from a very dirty bottle left on the balcony it was clean.
Location is excellent for Rosebank Mall even if you have to play chicken to cross the road 😆
Customer service was severely lacking. I thought Radisson Red staff were slow but at least they were always there. You can't call frontdesk . It's all QR codes and WhatsApp. Late check out would be the cost of another night R1980. Staff had a, I dunno attitude and werent very helpful. 1 security guard and 1 young lady in the lounge are the only exceptions. Outlets in the lounge and office were local only and I had to really ask to get where I could buy adapters / converters.
Next time I'll go elsewhere. They're not customer focused enough for me.
DDeborah-AnneI have stayed at the Quatermain before, and I am happy to say that the whole experience was once again just lovely! I had arrived VERY early on my check-in day and the staff made sure that I had a room well before the scheduled check-in time AND they upgraded me too!
The staff at the hotel are friendly, helpful and all round just a delight!! Even with the ongoing challenges that loadshedding (scheduled power outtages) brings to the smooth operation of any business.
The gardens are immaculate and tranquil, and it is unbelievable to think you are in the middle of everything with the peace and quiet that pervades.
The little bistro / restaurant's menu is thankfully limited, as it means that the quality can be assured and anything that is made tastes deliciously homemade. The evening buffet is very good value for money!
Just a small note that due to loadshedding, sometimes the email/booking system gives some issues - so don't forget to just follow up once booked :)
MMotheletsiIt’s conveniently close to Sandton City Mall, which made shopping and getting around very easy. The room was also clean and well-maintained, with housekeeping coming in daily, which I appreciated.
However, I did experience an ongoing issue with the room key card. Every time I returned to my room, the card wouldn’t open the door. This happened multiple times during my stay, and it became quite frustrating, especially when I had shopping bags or luggage with me. I had to carry everything downstairs to the reception to report the issue, only to be told someone would come assist. I’d then have to go back upstairs and wait, sometimes for quite a while. Occasionally, one of the cleaning staff was kind enough to open the door for me, which helped, but the inconsistency and inconvenience definitely affected my overall experience.
GGuest UserA really enjoyable experience, lovely spotlessly clean, large, modern and new room with luxurious bedding and a superb shower. Located a 10 minute drive from OR Tambo, the only grumble is the transfer service which comes only once per hour. After a long flight the last thing you want is to wait ages for a pick up, especially when there are closer hotel options which provide more convenience. That's the only reason I would have second thoughts about staying here again, the hotel itself is superb.
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