The hotel's location right within the airport is excellent, making it incredibly convenient for transit or connecting flights. It's clean, well-equipped, and the service was good. The hotel restaurant is also a highlight; breakfast offers a great variety, and the à la carte dinner was superb. The only minor drawback is the slightly elevated room rate.
I stayed here just for one night and went to the Emperor‘s Palace near by. I enjoyed it. I’ll probably stay there again next time. It’s just not as close to the airport as I had hoped because you still have to take a short shuttle, but the breakfast is delicious and what more could you ask for?
This was an interesting experience because as we arrived, we had police vans parked in the parking. Of course there’s any visitors seeing this. It causes alarm because you are not quite sure why they come there. The room was very big and everything was clean, but the noise was almost unbearable. All hours there were people coming in and out so if you want to relaxing vacation, this is not the place. And unless we had a room that was not located in the right area, I’m not sure. The restaurant on the hotel premises was good and the food was tasty and there were many options with lovely music and the vibe was great. There was also a swimming pool that we did not use because we went in winter but it looked pretty good. There were no slippers and robes for us to use, which did not add that luxury experience. Someone had allowed us to use their Netflix for several days before it got cut off and we were not sure how to watch TV at all in the room was not really that fun. Fortunately we had sent in close by and many other things to do and we had hired a car (the Avis is very close by which is wonderful and convenient) so we spent our time wandering around which was also wonderful. Overall, I would give this a 3 star out of 5.
I always stay at this hotel when I come to Johannesburg on business. The room is small but clean and tidy. There is a gym in the basement. The facilities are relatively simple, but it is enough for running and stretching. There are two Chinese restaurants in the park where the hotel is located. I only ate at Yichu Hunan cuisine, which tasted okay.
It's a very fancy hotel. The staff are super friendly and helpful. It's super clean. The room is spacious and has an air-conditioner. It's got food and drink available even late in the night via room service.
The staff was exceptionally friendly and very accommodating. The ladies and the gentleman absolutely hospitable.
The total stay was great . Could do with a revamp as the bathrooms are a bit old .which the exceptional service made up for.
Overall great stay
Hotel near Arcadia,Pretoria100% of visitors choose this area
TTheAmazinGrace2025.01.07
It was great to stay!
Very comfortable, clean and spacious than I expected. Especially, the breakfast was amazing. Had many options to take than I thought. Hot and cold foods and different kinds of cheese, breads, jams and even smoked salmon sashimi!
Also, they have upgraded my room into king bed room. The room was clean and big enough. Amenities were soap, body lotion and 3 in 1 bodywash(+shampoo and conditioner).
If you want to stay quiet room, I would recommend the 1st floor.
The parking in the basement made me feel more safe.
Definitely I'll recommend to others and will come back!
If I go to Joburg again I’ll definitely stay in at this hotel, the service is great, they’re super kind.
The rooms are clean and the also spacious.
The prices per night it is very affordable.
The amenities is perfect you’ll have the mall behind the hotel.
*sorry I don’t have photos, I just made video but I can’t upload it*
The staff were very friendly and they were kind to attend to my needs to make sure that it was comfortable. The breakfast was great and they even prepared it in advance when i left at 5am since my flight was early in the morning. The environment is serene and quiet for a good rest.
Very Good
9 reviews
8.4/10
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AAnonymous UserIt's a very fancy hotel. The staff are super friendly and helpful. It's super clean. The room is spacious and has an air-conditioner. It's got food and drink available even late in the night via room service.
RReese’sThis was an interesting experience because as we arrived, we had police vans parked in the parking. Of course there’s any visitors seeing this. It causes alarm because you are not quite sure why they come there. The room was very big and everything was clean, but the noise was almost unbearable. All hours there were people coming in and out so if you want to relaxing vacation, this is not the place. And unless we had a room that was not located in the right area, I’m not sure. The restaurant on the hotel premises was good and the food was tasty and there were many options with lovely music and the vibe was great. There was also a swimming pool that we did not use because we went in winter but it looked pretty good. There were no slippers and robes for us to use, which did not add that luxury experience. Someone had allowed us to use their Netflix for several days before it got cut off and we were not sure how to watch TV at all in the room was not really that fun. Fortunately we had sent in close by and many other things to do and we had hired a car (the Avis is very close by which is wonderful and convenient) so we spent our time wandering around which was also wonderful. Overall, I would give this a 3 star out of 5.
GGuest UserEverything was Good. Pick up from the airport in a free shuttle every 30 minutes. Very helpful and friendly staff. Room small but neat, Good for just 1 night. For longer I would have choosen a larger room with a fridge. Nice facilities on the premises for eating out and shopping. Interesting exhibition on the history of democracy in SA.
BBrougleI recently had the pleasure of staying at this beautiful hotel and I must say, it exceeded all my expectations. From the moment I arrived, I was impressed by its excellent location, top-notch service, and overall hospitality.
The hotel's location was simply outstanding. It was conveniently situated, allowing easy access to nearby attractions and amenities. Whether it was exploring the city or embarking on a safari adventure, the hotel's central location made it a perfect base for my travels.
The service provided by the hotel staff was truly exceptional. From the warm welcome at check-in to the attentive assistance throughout my stay, I felt genuinely cared for. The staff went above and beyond to ensure that all my needs were met, including a special favor of allowing me to leave my suitcase while I was away on the safari. Their flexibility and accommodating nature were greatly appreciated.
The hotel itself was a sight to behold. It exuded elegance and charm, with its beautifully designed interiors and well-maintained facilities. The attention to detail was evident in every aspect, from the tastefully decorated rooms to the inviting common areas. It was a pleasure to return to such a comfortable and inviting space after a long day of exploring.
Overall Rating: ★★★★★
GGuest UserThe hotel is fantastic but its food both breakfast, lunch and dinner need an improvement. The workers are fantastic and the manager I found on the day a lady was very good. I was supposed to check out at 10.00 am but was allowed to checkout at 13.00pm the time we were going for our flight. This kind of flexibility makes us to repeat bookings at this hotel.
GGuest UserI recently stayed for a couple of nights, and overall, it was an average experience. The check-in process was smooth, and the staff was friendly, which I appreciated. However, the room itself could have been a bit more updated. While it was clean, the furnishings seemed a little worn, and the bathroom, although functional, had some minor issues like a leaky faucet.
The bed was comfortable enough, but I did find it a bit harder than I prefer. The hotel amenities were standard—there was a gym and a small pool, though I didn't have time to use either. The Wi-Fi worked fine, and I didn't encounter any issues with the air conditioning or heating during my stay.
One thing that stood out was the location. It was pretty convenient for my needs, close to a few restaurants and shops, though not overly special. I was hoping for a bit more from the hotel's restaurant, as the menu was somewhat limited and the food was just okay.
In short, it wasn’t a bad stay, but it didn’t blow me away either. If you’re just looking for a place to sleep without expecting anything extraordinary, this hotel will do the job.
GGuest UserIt's giving more 3 than 4 stars? Customer service poor.
Holiday Inn was full so this was a close alternative.
Had amenities but their outlets were in the kitchen far from the bed? Not very business traveller or relaxing traveller friendly.
I booked a queen studio which had a kitchenette which was great for warming food etc. Decor a bit tired so could do with some love. But apart from a very dirty bottle left on the balcony it was clean.
Location is excellent for Rosebank Mall even if you have to play chicken to cross the road 😆
Customer service was severely lacking. I thought Radisson Red staff were slow but at least they were always there. You can't call frontdesk . It's all QR codes and WhatsApp. Late check out would be the cost of another night R1980. Staff had a, I dunno attitude and werent very helpful. 1 security guard and 1 young lady in the lounge are the only exceptions. Outlets in the lounge and office were local only and I had to really ask to get where I could buy adapters / converters.
Next time I'll go elsewhere. They're not customer focused enough for me.
DDeborah-AnneI have stayed at the Quatermain before, and I am happy to say that the whole experience was once again just lovely! I had arrived VERY early on my check-in day and the staff made sure that I had a room well before the scheduled check-in time AND they upgraded me too!
The staff at the hotel are friendly, helpful and all round just a delight!! Even with the ongoing challenges that loadshedding (scheduled power outtages) brings to the smooth operation of any business.
The gardens are immaculate and tranquil, and it is unbelievable to think you are in the middle of everything with the peace and quiet that pervades.
The little bistro / restaurant's menu is thankfully limited, as it means that the quality can be assured and anything that is made tastes deliciously homemade. The evening buffet is very good value for money!
Just a small note that due to loadshedding, sometimes the email/booking system gives some issues - so don't forget to just follow up once booked :)
MMotheletsiIt’s conveniently close to Sandton City Mall, which made shopping and getting around very easy. The room was also clean and well-maintained, with housekeeping coming in daily, which I appreciated.
However, I did experience an ongoing issue with the room key card. Every time I returned to my room, the card wouldn’t open the door. This happened multiple times during my stay, and it became quite frustrating, especially when I had shopping bags or luggage with me. I had to carry everything downstairs to the reception to report the issue, only to be told someone would come assist. I’d then have to go back upstairs and wait, sometimes for quite a while. Occasionally, one of the cleaning staff was kind enough to open the door for me, which helped, but the inconsistency and inconvenience definitely affected my overall experience.
GGuest UserThe hotel’s location is incredibly convenient, just a short distance from the airport, making it perfect for a quick stopover or if you’re catching a flight.
The staff were all friendly and welcoming, always ready to assist with anything we needed. The pool area was a highlight,beautifully maintained with a relaxing atmosphere, ideal for unwinding after a long day of travel.
And the food? Absolutely amazing! From breakfast to dinner, every meal was delicious, with a great variety of options. Overall, it’s a perfect spot for both business travelers and those just passing through Johannesburg. Highly recommend!
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