Posted onJan 27, 2025
Guest User
I recently stayed at this hotel, and while the property itself was impressive, my experience was a bit mixed. The hotel is very nice, modern, and feels fresh and clean, likely because it’s recently opened. The rooms and facilities were well-maintained, which made for a pleasant stay overall.
However, the customer service left a lot to be desired. During check-in, the reception staff tried to charge me additional fees—around $100—claiming I had only prepaid a portion as credit. This was both unexpected and frustrating, as I had already settled the payment in full prior to arrival. The situation wasn’t handled professionally, which put a damper on an otherwise good experience.
In summary, while the hotel itself is great, the poor customer service and billing issues make me hesitant to recommend it without caution. Hopefully, management can address these concerns to improve the guest experience in the future.
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Price per night from:MXN1,665
Posted onFeb 6, 2026
Guest User
We just stayed one night at Blue lagoon on our way to Bequia.
The hotel organised our taxi pick-up from the airport with Pari who was very helpful and courteous.
The hotel check-in went smoothly with delightful staff to assist us and we had a delightful room, spacious and clean and we had a marina view from our balcony.
We had dinner on the terrace just by the waters edge it was lovely and on the way back to St Vincent to catch our flight we will stop there for a couple of hours in the afternoon and have a bite to eat before our flight home.
Our thanks to all at Blue Lagoon and Trip.com for an easy booking system
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Price per night from:MXN3,183
Posted onAug 11, 2025
Anonymous User
+ Good location in the center, spacious room, big comfortable bed, teapot, tea, nice environment;
- The receptionist didn't proceed with proper diligence while collecting the payment, compromising a credit card;
- If a neigbour flashing the toilet, the sound breaks in the room. Every three mornings it woke me up. Sound isolation is a must.
+ Other receptionist was helpful and nice, thanks for the service.
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Price per night from:MXN1,288
Posted onOct 3, 2025
Guest User
Beach Combers is a great place to stay if you are going to.spend a max of 3 days. It is in a perfect location 15 mins to town 25 mins to.airport. 5 mins from clubs and restaurants.
It is being modernized and the rooms are basic but have lovely beds and sheets are cotton.
Has a brand new coffee shop on premises.
The food is good quality. Service a bit slow. But they get there in the end..
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Price per night from:MXN2,011
Posted onSep 9, 2025
Yosshy123
An inn on the way from the airport to the city on the main road. It's reasonably reasonable, but it's good to sleep while listening to the sound of the waves near the sea. The room was large and comfortable for the price, but the temperature of the shower could not be adjusted. The restaurant is also open until late at night, so it is convenient for the location
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Price per night from:MXN1,097