I had an excellent stay at this hotel. The staff were incredibly friendly, professional, and always ready to help with a smile. The service quality was outstanding from the moment I arrived until check-out.
The hotel itself was very clean, comfortable, and well-organized. The amenities were great and everything exceeded my expectations.
I truly felt welcomed and well taken care of. Highly recommended, and I would definitely stay here again.
Everything was perfect. Clean, good location. Helpful staff. Parking is free but might be hard to find open spot in working days since the garage is shared one.
The location is very good. It's just a few minutes' walk to the Aegean Sea. It's also convenient to buy food nearby. The hotel service is very good. The breakfast fruit is very rich, but sometimes it's not fresh enough. The omelet I ordered was very good.
I stayed at the hotel for three days to explore Izmir. The hotel is located right next to Basmane Station, and all the attractions are within walking distance. I really liked the hotel's authenticity; it has so many interesting details and decorations. My room was quiet, with hot water and heating. The breakfast was delicious, and they offered lunch too, with the daily menu posted in the elevator. The bed had a comfortable mattress, and I appreciated the thick duvet – I don't like thin ones. The curtains were also nice and thick. There was a fridge (with a minibar) and a kettle in the room. My stay was as comfortable as possible!
A spacious clean hotel suitable for a couple. Hotel is near the main attractions.
The room bed is too comfortable. It makes me just want to sleep and rest during my short stay at izmir.
The room is generally soundproof, and the bathroom door opens automatically
Service: Very good, the service at the restaurant downstairs and the front desk is very enthusiastic
This hotel is in a pretty central location in Izmir, just a short walk from the sea. Their premium hotels are all nearby, and it's considered one of the better hotels in the area. Overall, it's quite good.
Great
77 reviews
9.2/10
Price from
PHP 5,847
per night
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9.5/10
Amazing
GGuest UserHotel is maybe the best one in Izmir with very good location. Hotel staff are very friendly and polite. However there was one exception in my experience and I only share it to improve the experience for the new guests if anyone is really reading my feedback. It was written that Alipay and WeChat is accepted at the hotel check in desk/reception. Then I asked whether i can pay with these apps and the reply was very unapologetically no in a rude manner. Hotel staff called Cisem replied me with a super serious face and tone without even giving any explanation on reason of not servicing or when it’ll actually be available even it was written payment with these apps are accepted. I felt like I’m in a highly bureaucratic, red taped government office. I’d just suggest you remove that thing till you really serve with these payment apps or at least train your staff on how they should reply clients. Otherwise it’s super annoying…At least write there that it’ll be available soon. There was another lady probably staff manager who came to apologize. It was very polite of her to check whether if there’s anything she can do. But I couldn’t understand why she asked our room number as she didn’t do anything afterwards. It kinda feels weird when someone questions something for nothing…
GGuest UserThe hotel is big and very industrial. Booked a 2 bedroom grand suite. The communal areas are very big and well furnished. The master bedroom is a good size but the 2nd bedroom is very cramped for twin beds. The kitchen is well equipped but as an apartment for 4 only had crockery and glasses for 2.
The area is very grubby as it is in the heart of the car workshops.
The communal areas in the hotel are very grubby and look dirty and rundown except for the reception area.
Would not use again and in my opinion £400 for 2 nights was excessive.
That said the buffet breakfast was exceptionally good.
GGuest UserI stayed at the hotel for three days to explore Izmir. The hotel is located right next to Basmane Station, and all the attractions are within walking distance. I really liked the hotel's authenticity; it has so many interesting details and decorations. My room was quiet, with hot water and heating. The breakfast was delicious, and they offered lunch too, with the daily menu posted in the elevator. The bed had a comfortable mattress, and I appreciated the thick duvet – I don't like thin ones. The curtains were also nice and thick. There was a fridge (with a minibar) and a kettle in the room. My stay was as comfortable as possible!
GGuest UserThis is the third time we've stayed here and we always like it because it feel’s like Home when we arrive. The direct Connection to the Mall is very convenient. There is a Macrocenter (Supermarket) on the first floor and many small nice restaurants / bakeries / specialties where you can eat delicious food such as at Lime Alaçati.
SSayginEverything was perfect. Clean, good location. Helpful staff. Parking is free but might be hard to find open spot in working days since the garage is shared one.
GGuest UserOtelin hilton olanaklarını beğeniyorum. Araç parkında hiç sorun yaşamadım. Oda temiz ve düzenliydi. HK, ön büro vb. gibi hizmetlerde bir olumsuzluk yoktu. Sabah kahvaltısı yeterliydi. Teşekkür ederiz.
GGuest UserThe hotel was very clean, pleasant, and nice. We were satisfied with the spa facilities. The evening piano show was delightful to listen to. However, we couldn't enjoy the room's view because the windows were dirty from the outside.
Ccandy chuNo elevator, close to the airport, warm welcome electronic screen,
I lived in the parent-child room, one big bed, two small beds, but the parent-child room did not have air conditioning, and the big bed had air conditioning.
The sink is not very convenient,
But the rocking chair is very comfortable!
QQfengyeThe room is clean. When you arrive at the hotel in the evening, there are snacks and fruits, which is very considerate. The breakfast is just so-so. It would be better if there are omelettes. The service attitude of the front desk and room staff is very good. Merry Christmas. It is close to the airport. It is very convenient.
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