Facilities: Standard Holiday Inn level, small TV, other normal
Hygiene: OK, clean and timely
Environment: Located in Las Tablas, safe, surrounded by many restaurants and supermarkets, convenient life, 10-15 minutes walk from the subway station
Service: Satisfactory service
Choose this place for the second time, will come again
The price/performance ratio is very high, the room is large, and the location is good: two subway stops from the Bernabéu, a few steps from the subway station, and 17 taxis from the airport in the early morning.
The InterContinental next to where I stayed the day before was far inferior in comparison.
The staff was friendly, the room was clean and comfortable, and the location was convenient. The breakfast was delicious, though the Wi-Fi could be faster. Overall, a pleasant experience—I’d stay here again!
Very good, the hotel was newly renovated in 2024, the room is large, the facilities are very complete, there are kettles, coffee machines, refrigerators, cups, and even a pot of green plants and a yoga mat, which is very considerate. The hotel has a shuttle bus. It is easy to find it by following the hotel bus signs from the airport. The car is very cute, and the driver is a very cool lady in sunglasses.
The only drawback is that the breakfast is very monotonous and there are not many choices.
Overall, it is great. There is a taxi lined up at the door, and the fare to the Madrid Convention Center is 9.8 euros.
The staff were very comfortable and the staff were very comfortable. You are not allowed to check in no minute before 15.00h claiming that you have all the rooms occupied and being a little risky in the answer (the question was asked to 13.40h when the room has to be left to 12.00h). With a billing issue, they didn't know how to answer it properly.
The hotel is far away from the city center but public transportations are nearby so pretty convenient. I traveled solo and was put in a room with 2 twin beds pushed together so I’d asked to change me to a one queen but the front desk guy said they’re all booked, although it seemed pretty empty on a Monday. The room I stayed in didn’t have a bathtub but the design was really nice with a great view. The lights were very complicated to use because they had too many things going on so sometimes the lights in the room turn on out of no where in the middle of the night extra bright. The room had cool technologies though like automatic blinds that blackout the room, vanity lights, and rainfall showers. You pretty much don’t know what kind of designs the room you get will have so it might not be for everyone who must have certain things-might be better to go with a chain brand. The room had weird things like 3 landline phones-one by the bed, one on the tv wall, and one near the toilet in case you need to order room service while pooping I guess. The hotel amenities like the pool were closed and chairs were covered and certain areas seemed rundown for a 5-star hotel. Overall, ok experience.
Located about 7 km from the airport, it is a well-located hotel for airport users.
The rooms were a bit small, but clean and I liked it.
It is a good hotel for travelers.
The hotel looks FANTASTIC. It’s a designer’s dream. The location is perfect. However, for a 4-star hotel and at that price (high for Alcalá) I was expecting some slippers, more choice of pillows and tea-coffee facilities inside the room. For a tea, I had to go to the bar next door and carry my boiling tea all the way to my room. Also, the mattress is HORRIBLE. I had a horrible night because it was so hard. I would invest in new mattresses. There wasn’t any extra duvet in the room either.
I would return to try the Spa and if they change this basic things (tea boiler and mattresses), I would consider staying again since the place is so gorgeous.
It is close to the airport and provides a good free airport transfer. Has good water pressure and friendly, helpful staff. Unfortunately my stay was not comfortable as there is no temperature control for the rooms. The first room I was given was crazy hot, so they switched my room and during the night the room was very cold. This made for an uncomfortable night, so uncomfortable that i cancéleles a future reservation I had with them.
Very Good
72 reviews
8.4/10
Price from
AU$108
per night
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Great
GGuest UserNice location and breakfast is great and lots of food choices. Room is small, water bottles are only free to be provided for first night but not next days.
Service is great and hotel staff is responsive.
GGuest UserThere are four stages in the journey, and I am now on the third stage. Madrid is the second stage.
This hotel is the best one among the three stages so far!!
The room is very clean and spacious. There is a safe and a refrigerator.
The toilet is separated into wet and dry areas. There is a circle of mirrors in the toilet, which makes it convenient for me and my friend to move separately. While she washes, I can also put on makeup. There are hand soap/shower gel, shampoo, conditioner, and body lotion.
Free water every day!! Super considerate.
The service is also very nice. There is a restaurant on the 0th floor. Those who push large luggage can enter from the side door of the restaurant. There are only steps at the hotel entrance.
There is a bus stop and a subway station next to the hotel, so the transportation is relatively convenient. You can walk to Retiro Park in the morning. You can also pass by two large supermarkets on the way.
FFeitiannvwudingdangmaoThe hotel is in a great location, close to the Puerta del Mar Museum and Retiro Park, and within walking distance to Puerta del Sol.
The room is large, well-equipped, the breakfast is rich, and the service attitude is also very good.
TTraveler 123recently had the pleasure of staying at Hotel Palacio de los Duques in Madrid, and I must say that it was an exceptional experience from start to finish. From the moment I entered the magnificent palace-like building, I was captivated by the grandeur and elegance that surrounded me.
The hotel's location in the heart of Madrid's historic center is perfect for exploring the city's attractions. Many iconic landmarks, such as the Royal Palace and Plaza Mayor, are within walking distance, making it convenient for sightseeing enthusiasts like me.
The staff at Palacio de los Duques Madrid truly went above and beyond to ensure my comfort and satisfaction throughout my stay. From the warm welcome at check-in to the attentive service provided by the concierge, every interaction was marked by genuine hospitality and professionalism.
The room I stayed in was beautifully appointed and exuded a sense of luxury. The elegant decor, comfortable furnishings, and modern amenities created a perfect sanctuary after a day of exploring the city. The attention to detail was impeccable, and I appreciated the little touches that enhanced my stay, such as the plush bathrobes and high-quality toiletries.
One of the highlights of my stay was the hotel's stunning rooftop terrace. Offering panoramic views of Madrid's skyline, it provided a breathtaking backdrop for enjoying a drink or simply unwinding while taking in the city's beauty. The on-site restaurant also surpassed my expectations with its delectable cuisine, showcasing a fusion of traditional and contemporary flavors.
Hotel Palacio de los Duques Madrid seamlessly blends historical charm with modern luxury. The preservation of the building's architectural heritage, combined with the impeccable service and attention to detail, creates an unforgettable experience.
Overall, my stay at Hotel Palacio de los Duques Madrid exceeded all expectations. It is a true gem in the heart of Madrid, offering a perfect blend of comfort, elegance, and convenience. Whether you are visiting for business or leisure, I highly recommend this hotel for an unforgettable stay in the vibrant capital city of Spain.
VVitaly HaimVery eco friendly hotel, located near the airport, staff is very friendly and trying assist with any needs. Rooms are clean and comfortable.
JJoelAfter traveling extensively in China, returning to Spain highlighted some noticeable differences, particularly in Madrid. While the city and its infrastructure may feel a bit outdated compared to other global hubs, the Hotel Madrid Chamartín Affiliated by Meliá was a decent and comfortable place to stay.
The hotel’s location is its strongest feature—it’s directly across from Chamartín Train Station and its adjacent subway station. While the train station and subway facilities are not the most modern or impressive, the convenience of being so close to transportation hubs is a definite plus. The street leading to the hotel is a bit unusual, set on a slope, but it’s manageable.
The room was clean and functional, though slightly dated. The beds were comfortable, albeit with older spring mattresses that could use an upgrade. Despite the slightly worn feel, the room provided a comfortable space to rest after a day of exploring or work.
The standout feature of this hotel was undoubtedly the breakfast. It was absolutely amazing, with a wide variety of fresh and delicious options that catered to different tastes. It was easily the highlight of my stay and set a great tone for the day.
The service was also pleasant and friendly, which is a nice touch, especially given the sometimes lackluster service standards in Spain. The staff were helpful and made the stay more enjoyable.
Overall, while the Hotel Madrid Chamartín Affiliated by Meliá may not be the most modern or luxurious option, it offers good value for its location, a comfortable stay, and an exceptional breakfast. If you’re looking for a convenient and reliable place to stay near Chamartín Station, this hotel is a solid choice.
JJ@travelerBeyond my expectation in Madrid hotel, its first time for me to stay in Hard rock hotel and I felt so comfortable to stay here 3 night.
its make my day. Unique design and functional hotel. I love bathroom is so big and powerful rain shower. Bed is so comfortable , Amenity like shower and body lotion are good smell and soft. Overall comparison as price I am happy to stay here.
GGuest UserGreat hotel, nice restaurants and rooftop bar.
The room was nice and spacious, great location with christmas market right across from the hotel.
SSherryAt the beginning, the toilet in the room was completely transparent, which I couldn't accept. The front desk immediately changed it for me, and the attitude was very good.
GGuest UserWe travelled to Madrid to attend a Music concert at IFEMA. The Pullman hotel is an 8 minute taxi drive from the airport and 5 mins by tube which brings one within a 5 minute walk from the hotel. The hotel is 5 mins walk from IFEMA thus all in all an incredibly suitable for hotel to attend any events at IFEMA. There are also several restaurants within 10-20 mins of the hotel if you don't want to go into city centre for a meal. I have read comments that the Pullman hotel is outdated, possibly yes if this was indeed a 5 * hotel, but honestly, since we did not pay anywhere near 5* hotel prices for our room (and i don't think any of the rooms are priced at 5* level) we didn't expect a swish hotel. However what we did get for our money was a hotel with a attractive upmarket like entrance, a comfortable room, which was clean and serviced daily. The air conditioner was a tad bit on the noisy side, but not such that we could not sleep at night. On the down side, just two things, there are no tea/coffee facilities in the room, and the restaurant was closed on the one evening that we were there. Otherwise we would definitely stay again in we were looking for a hotel close to the IFEMA.
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