This hotel seems to get some bad reviews but I think many are unfair. From what we experienced it was a good hotel, great location and the person who checked us in was very good. Especially as the she had to handle an awkward customer ahead of us. Bed was very big and had a good mattress. Usual stuff you want in a hotel room and nice complimentary toiletries.
Location of the hotel is ideal for exploring Inverness centre, less than a 10 min walk to the most famous bank machine in Inverness (IYKYK). There is limited parking but a reasonably priced multi story car park is only a few mins walk away.
Staircase in reception area leading to the first floor is also very impressive.
The room is very good, fully equipped, close to the beach, close to the coop, the gas station is also very close, it is estimated that it is very good, the stay is relatively simple,
It is far from the city center, but I think it is the best hotel for renting a car and traveling. I will use the hotel next time I visit Highland. It is also good value for money.
Hotel is great and the stay was comfortable. It's quite convenient to walk to the bus station as well at the train station. The room is clean however the toilet shower doesn't has a door and the water slashes out causing whole toilet to become wet after shower. The hotel do provide bottled water in room and has a restaurant on the ground floor. The staffs are friendly and overall stay experience was amazing.
There are not many hotels in Fort William that are open in winter. This one is the best value for money in winter. It is about a 20-minute walk from the center of the city. There is a large free parking lot and the room is clean and spacious.
Very comfortable and fully prepared room, especially the owner was so nice, she helped me a lot, drive me free, especially for 1st trip abroad, amazing feeling
Set in a peaceful and lovely surrounding. Located near lots of interesting places like walking trails, the reindeer centre, etc. Room was clean and spacious.
When I got to the hotel, I was asked to pay a little bit more than what was advised by trip.com, but every penny was worth it!
Location is great, staff are very friendly and welcoming, the room was absolutely fantastic, and the full Scottish breakfast was generous and tasty. The only disappointment was I couldn't get a bath because the bathtub obturating plug didn't work properly. However, the overall experience was good. Thank you!
Very Good
116 reviews
8.2/10
Price from
€77
per night
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7.1/10
GGuest UserThe hotel is looking and feeling very tired and dated and in serious need of upgrading. They’re charging 2025 prices for 1980 standard services. They clearly cater for bus tours and large parties which are not there to appreciate where they are and their surroundings. There was serious problem with running hot water in the room as well as in the showers in the spa. I overheard many guests complaining about no hot water in their rooms at reception.
Breakfast was very disappointing, they offer a continental selection of one type of cold meat and one type of sliced cheese with pan loaf bread! Fort William boasts artisan bakery’s so no excuse there. During breakfast very loud 80s movie themed music is blaring, the dining room is so big there’s practically a speaker above every second table. When asked to turn it down we were met with a standard reply, “I was just asked to turn it up”. Totally unbelievable. Due to the large parties tables are not cleared fast enough nor cleaned, we had to clean and set our own table before we could eat and this is where we were directed to sit. Waiting staff are clearly not trained nor directed appropriately for a hotel boasting a high standard. We were not encouraged to dine in the hotel at all.
The exterior of the building is not only showing signs of disrepair but is also very dirty. They are missing the B in the main signage and is the first thing you see on arrival.
Positives: the room was clean although all views from most rooms do not look out onto anything nice. Temperature of the pool, steam room and jacuzzi excellent. The lounge bar appeared to have the best atmosphere and felt like a highland hotel.
Would I recommend this hotel? Definitely not!
Would I stay there again? Definitely not!
GGuest UserReally great Hotel. Cheapest around as well so don’t really get when people book cheap hotels and complain that it’s not 5* 😂. Location is amazing. The Loch is beautiful. Staff are really nice. Rooms have everything you need and are quite spacious. Food is really good although a wee bit expensive but still good sized portions.
러러브송It is far from the city center, but I think it is the best hotel for renting a car and traveling. I will use the hotel next time I visit Highland. It is also good value for money.
DDKencoI stay in this hotel once or twice a year. Its location is pretty good in relation to the centre of Inverness. Staff are always good and I look forward to the breakfast when I stay there.
Use of the pool and spa area is a nice bonus when staying there.
GGuest UserI found my one night stay at the Highlander Hotel to be very pleasant. My room was a generous double en suite and was spotless. As a solo traveller on a pedal bike I was pleased that there was a secure shed where I could leave my bike in confidence. The staff were very helpful over this and again when I reported that the tv wasn't receiving a signal. This was sorted very quickly with a new aerial cable. Breakfast was good, with plenty of fresh fruit and a choice of hot dishes. Great value and I'd certainly go back.
KkolakolaThere are not many hotels in Fort William that are open in winter. This one is the best value for money in winter. It is about a 20-minute walk from the center of the city. There is a large free parking lot and the room is clean and spacious.
GGuest UserWe stayed at 5 star Dornoch Station on. B & B basis for 1 night. The room was good the receptionist and bar staff were all good. However, the breakfast was horrendous. Totally shambolic, we were served Luke warm coffee from a flask, my wife ordered porridge with honey only, without the accompanying raspberry compote and almonds. After a long wait a full porridge with everything was delivered - which my wife didn’t want and couldn’t eat. I ordered a poached egg on toast which looked good when it finally arrived. First bite I had to spit out onto the plate. Full of egg shell, not just an odd piece, but a mouthful of them. We were offered replacements, which we politely declined and immediately checked out of the hotel to find somewhere else decent to have breakfast. This is the first time I’ve ever experienced this issue - very dissapointing and not acceptable from a so-called 5 star establishment.
GGuest UserMy Mum and I stayed here for a night, we wanted something special and we had a lovely experience! This hotel may be old but I felt that was part of the charm, especially because you can pick up a paper at the desk which tells you all about the history of it (including how Mae West had a room there!).
The man at reception was lovely, as were the bar staff, and we had a great sleep in a cozy, nicely themed room with a great bathtub. My Mum especially appreciated the Bible being left in the bedside table as well. That may have been done by a guest but it was nice that the staff left it there nonetheless in case somebody wanted to read it. There were a number of little touches like that, and we had a garden view which was lovely.
Also the breakfast was included in our booking, and well worth it! I'd recommend this stay for anyone looking to have a nice night in the Scottish countryside!
SScott_SCWThe room is spacious and there is an electric heater to keep it from getting cold. Attic-style dome windows are very novel. The breakfast was rich and delicious. You must make a reservation for dining in the restaurant, otherwise you will have to wait for a long time. The service is very enthusiastic. The hotel has no laundry service, no slippers, and a hair dryer. The parking lot is large, the hotel has beautiful scenery, and there is a swimming pool.
GGuest UserThe hotel is definitely not a 4 star. Top range 3 star at best. The room was clean. It was advertised as a king sized bed, however putting 2 single beds together is very misleading.
The Italian restaurant, the staff are nice but the service is very very slow. Took me an hour to get food. The location is ideal. The sports centre is good and spacious. The pool is good fun. The gym needs a complete modernisation program. Not enough equipment and in a very small room. The sports centre could utiltse space more effectively and have a state of the art gym in the other bigger rooms. It would be used well, however this is sadly not the case. I will return and use this hotel in the future. The price is not cheep and if your expecting Hilton quality then this is not the hotel for you.
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