Thank you for the excellent services during our stay at the hotel. The hotel’s location is convenient, as it’s just a 15-minute walk from Masjid Nabawi. The rooms were clean and well-maintained, and the staff was friendly and polite.
I stayed at Pullman ZamZam Madinah with my wife and daughter during early April 2025. Overall, we had a pleasant experience. The room was a good size and well-suited to our needs, with four beds for the three of us—very comfortable and spacious.
The hotel is in an excellent location, especially for men, as it is very close to the entrance of Masjid Nabawi leading to the old mosque, Prophet Muhammad's (ﷺ) grave, and Rawdah. This made it very convenient for prayers and visits.
However, the women’s entrance to the masjid is a bit farther away. Thankfully, the hotel provides a shuttle service specifically for women to help with this, which is a thoughtful and appreciated gesture.
Service was generally good, and the staff were courteous. Would definitely consider staying here again for the convenience and comfort.
We booked an executive king room with full Nabawi Mosque view and were granted accordingly plus the access to Executive Lounge on 14th floor. We have paid full, a year in advance. It was our second stay in Movenpick during Ramadan. We were in this hotel for 18 days in 2024. This year, we stayed for 8 days.
The executive lounge proviided light snacks for Iftar from Magrib to Isyak. The light snacks are also provided after terawih prayers until 2 am..Our room is spacious and very comfortable. We love our stay so much. If one area need to be improved, we suggest better food to be served during Sahoor. We found that everytime fish and prawn were served, the smell of the seafood is still obvious. Please wash them properly and InshaAllah, the food will smell and taste better. Secondly, the rice briyani or similar when served, only bones are left, as if the rice is a leftover from Iftar food. Apart from the food, the rest is excellent, hotel reception access is direct to main road, great for DIY travellers to get taxi/ Uber, many lifts and Bin Dawood supermarket is right below and within the hotel building. Thank you for all the hospitality..Regards.
The location is good but the front desk staff is poor, unprofessional and slow which is the biggest drawback. Fortunately, after communicating with the trip.com platform, we got the service and room type we deserved.
Hotel was great, proximity to Haram is fantastic. I ordered room service twice and meals were excellent both times. However, I never got help with my luggage checking in and checking out. The bell boys literally just stood there and watched me struggle? That was the only weird thing
We have used this hotel for visiting Masjid Ul Nabawi. They have 4 times bus service to Haram.
The food is good. We were just leaving hotel in the morning and returning to sleep. İt is much cheaper than taking hotels near Haram.
This 3rd time stay in Crowne plaza hotel madinah. It’s improve more in food variety & choices. Reception also improved but while check out seem the system down & delay the process of check out.
Location: good for man because near yo pray area
Overall I like to stay here
This was one of my best experiences,everything was perfect,the place,people,atmosphere,food,location ....
I really enjoyed in every second and hope see you soon.
Thank you for everything.
I was very satisfied with the experience of booking an apartment overseas this time. I could cook and wash clothes in the apartment. Because it was Ramadan, there were no restaurants to eat in during the day, so I could just cook something in the apartment. There was a big Carrefour across the street! Shopping was very convenient!
Very Good
59 reviews
8.1/10
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8.9/10
Very Good
GGuest UserHotel was great, proximity to Haram is fantastic. I ordered room service twice and meals were excellent both times. However, I never got help with my luggage checking in and checking out. The bell boys literally just stood there and watched me struggle? That was the only weird thing
MMaodaniangThis place is really amazing!
Facilities: I ate at both restaurants, the prices are normal European and American levels, and they are quite delicious! Breakfast is free to order, full~ The room has everything you want, they will order some fragrance, turn down the night bed, and the big bathtub in the room is very comfortable~
Hygiene: Great, completely clean
Environment: It is really beautiful, the designer has done a great job to give us such a great experience. Take the shuttle bus to shuttle through the entire huge park, every blade of grass and every tree should be maintained, the taste is very online!
Service: The service of a five-star hotel, you can also make an appointment for stargazing, etc. We did a spa, which was very deep, and also listened to which parts need to be strengthened
Swimming pool: I went to both indoor and outdoor. There is a swimming pool in the 320 activity room, which can be shallowly photographed. The outdoor one is really beautiful! I stayed there for a long time despite the sun, and I could also order drinks and they would be delivered~
Location: It is very close to the concert hall, and we can still see it from our room. Later, we went to the concert hall for dinner. You can go! Recommended!
It’s a full package overall, an experience you definitely can’t miss at AlUla!
MMohamed AzmiI stayed at Pullman ZamZam Madinah with my wife and daughter during early April 2025. Overall, we had a pleasant experience. The room was a good size and well-suited to our needs, with four beds for the three of us—very comfortable and spacious.
The hotel is in an excellent location, especially for men, as it is very close to the entrance of Masjid Nabawi leading to the old mosque, Prophet Muhammad's (ﷺ) grave, and Rawdah. This made it very convenient for prayers and visits.
However, the women’s entrance to the masjid is a bit farther away. Thankfully, the hotel provides a shuttle service specifically for women to help with this, which is a thoughtful and appreciated gesture.
Service was generally good, and the staff were courteous. Would definitely consider staying here again for the convenience and comfort.
RRonnel AzucenaIf you’re looking for the perfect getaway, Shaden Resort is a top choice. Nestled in an ideal location, it’s not only incredibly clean but also conveniently close to all the major attractions. The combination of these factors makes it an excellent choice for both relaxation and exploration.
From the moment I arrived, I was impressed by the meticulous attention to cleanliness and detail. The rooms were immaculate, and the resort’s overall ambiance was both welcoming and sophisticated. The proximity to local attractions was a game-changer, allowing me to effortlessly explore the area without the hassle of long commutes.
In summary, Shaden Resort offers the trifecta of location, cleanliness, and convenience, making it a perfect base for any traveler. Highly recommended!
FFaka MazidatiThis 3rd time stay in Crowne plaza hotel madinah. It’s improve more in food variety & choices. Reception also improved but while check out seem the system down & delay the process of check out.
Location: good for man because near yo pray area
Overall I like to stay here
AAnonymous UserThank you for the excellent services during our stay at the hotel. The hotel’s location is convenient, as it’s just a 15-minute walk from Masjid Nabawi. The rooms were clean and well-maintained, and the staff was friendly and polite.
YYifan twThe location is good but the front desk staff is poor, unprofessional and slow which is the biggest drawback. Fortunately, after communicating with the trip.com platform, we got the service and room type we deserved.
OOlimjon YunusovWe have used this hotel for visiting Masjid Ul Nabawi. They have 4 times bus service to Haram.
The food is good. We were just leaving hotel in the morning and returning to sleep. İt is much cheaper than taking hotels near Haram.
GGuest UserI was a bit worried about staying at the hotel with no electricity, taking into account dark rooms and lack of heater, but my experience went above and beyond any expectations. It is perfectly located in one part of the old town, right in the middle of everything. The rooms were comfortable, picture perfect and warm (I arranged for a heater). Staff was kind, attentive and very helpful. Food at the restaurant was delicious. I couldn't have wished for a better accommodation.
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