This was our second stay at the hotel, and the experience was just okay. The kids’ pool and city view were nice, but the service was poor. We had a frightening experience when we were stuck in the lift for 25–30 minutes. The lift seems old and not well maintained. I hope the hotel takes this seriously and ensures guest safety so others do not face the same situation. We also requested a small anniversary gesture—a heart towel design on the bed—a week before check-in, but it was not arranged due to a lack of staff. This was disappointing, as the request was made well in advance.
I had the opportunity to stay at Zenith Kuantan, and overall, it offers a comfortable and pleasant experience suitable for all types of travellers, especially families.
🧼 Cleanliness – 4/5 (Good)
The rooms and hotel areas are well-maintained, clean, and tidy. Although there is some room for minor improvements, the overall cleanliness standard is still solid and comfortable.
📍 Location – 5/5 (Excellent)
The hotel’s location is its biggest strength. Situated in a strategic area close to the city centre, shopping malls, and plenty of dining options, it’s perfect for guests who want easy access to various attractions and amenities.
👨💼 Service – 4/5 (Good)
The hotel staff are friendly, helpful, and welcoming. Check-in and check-out processes are smooth. While response times could be slightly improved, the overall service quality is good and satisfactory.
🏊♂️ Amenities – 4/5 (Good)
The facilities—including the swimming pool, gym, and other amenities—are in good condition and well-maintained. Families will appreciate the available features. Still, there is some potential for upgrades to enhance the overall experience.
⸻
🎯 Overall Verdict
Zenith Kuantan is a solid hotel choice with an excellent location, good service, and a clean, comfortable environment. It suits families, couples, and solo travellers who want a balanced stay with easy access to the city.
If you’re looking for a well-equipped hotel in a convenient location, Zenith Kuantan is definitely worth considering.
Bangunan sama dgn Swiss-Garden Hotel, setiap bilik akan dapat 1 parking kereta percuma. Check-in sharp jam 3pm, sampai kul 2.30 pun xleh c/in. By 3pm on Wednesday during weekday da ramai yg q utk c/i so klu xnk q pjg sila q by 2.50.
Nak cari mkn halal senang, walking distance jer. It a very good place kalau nak stay dgn reasonable price. WiFi memuaskan, TV ada channel, mesin basuh + dryer and 2 room + 2 toilet.
Bad thing, kepala terhantuk almari sebab terlalu rendah dan curtain agak menggangu. Sampai berdarah jugak, mgmt kena ltk something.
Another thing tiada kiblat utk solat, sila letak.
Stay for one night with good friends. During our stay we feel cozy and relaxing ,very quiet at night time ,you will have the best time to have a gathering with friends or family members. We have very good memories here.
The Chateau is a family friendly resort, it is also a great place for events like weddings or celebration.
When you arrive to the chateau, it feels as if you were in a fairy tale, castle in the woods. The condition and maintenance of the chateau is awesome, very cozy yet grand at the same time. The staff are very friendly and welcoming to their guests, providing top notch service. There are many different locations to explore and activities to do around the facilities, which make the stay a very eye opening and entertaining one. The room was beautiful, interior design to perfection, very comfy and clean, definitely had a good rest. The food provided at the chateau, one mouth watering meal, it definitely satisfied our taste buds.
Overall the experience at this hotel was fantastic, one that I would recommend to many. I would definitely come back again in the future.
My family and I enjoy our stay. We were given a family suite at the 1001 Nights (Tower 3) instead of Wyndham (Tower 1), but we love it. The view from our suite at Level 42 was breathtaking because we were literally above the clouds. The breakfast buffet was marvelous with large spreads. We definitely will come back to this hotel again.
We had a great stay at Swiss-Garden Hotel Genting Highlands with our 6 year old. The room was very spacious and super clean, which made travelling as a family much more comfortable. Everything felt well maintained and tidy.
The rooftop swimming pool was a lovely bonus — clean, relaxing, and a great spot for our child to enjoy while we took in the views. The hotel had a calm, family-friendly vibe, perfect for a short getaway.
Overall, a comfortable and clean hotel that works really well for families with young children. We’d happily stay here again!
Stayed at Club King room facing the sea, beautiful view. Check in was fast and was warmly welcome by reception staff. Enjoyed the club lounge high tea & dinner, special thanks to Hana and her intern for a remarkable service. Recommended resort for healing and even had the opportunity to shoot some faunas. Tasty & varieties of foods served during breakfast.
The best place to stay at cameron highlands....view is solid ...breakfast is nice with a nice view and nice spread of food...clean and comfortable room....sleep really well with nothing to worry about.
Only 1 thing u got to have strong legs and stamina when u walk down the hotel to go to the bazaar or shops...so when u walk down u have to walk up so yah
Rooms there option of using fan or aircon or both if u love cold and toilet is clean...shop around the area is alot so dont have to worries of getting hungry late at night can grab food...
Great stay for families.
I had a wonderful experience at this hotel. The room was very clean and spacious, providing plenty of comfort for my family. The environment was peaceful and family-friendly, making our stay relaxing and enjoyable. I would definitely recommend this hotel to anyone looking for a comfortable and welcoming place to stay.
Very Good
971 reviews
8.6/10
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IDR 1,002,224
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8.5/10
Very Good
GGuest UserWe had a great stay at Swiss-Garden Hotel Genting Highlands with our 6 year old. The room was very spacious and super clean, which made travelling as a family much more comfortable. Everything felt well maintained and tidy.
The rooftop swimming pool was a lovely bonus — clean, relaxing, and a great spot for our child to enjoy while we took in the views. The hotel had a calm, family-friendly vibe, perfect for a short getaway.
Overall, a comfortable and clean hotel that works really well for families with young children. We’d happily stay here again!
LLeon TMThis is my first time staying at this hotel. The location is perfect, near Kea farm market and EQ strawberry farm, both within walking distance. Plus, parking is free. However, this hotel is quite old, and the cleanliness needs some work. The breakfast buffet is just fine for a quick bite before heading to the strawberry farm. I'd recommend it if you're looking for a great spot near Kea farm, but if you want a more comfortable stay, you might want to look elsewhere.
GGuest UserAlthough the hotel is a bit old, it offers great value for money. The beach is beautiful, the environment is relaxing, and everything is clean and well maintained. I truly enjoyed my stay here and will definitely come back again!”
GGuest UserLOVED ANTARA super sad that the price of it is slowly increasing……
staffs are super helpful but the different towers can be a little confusing to get around as they all have different names. room is still fairly new hence the cleanliness is still good. i LOVED the washing machine and bathtub. will definitely stay again if theres any discount for the room.
great view too and i clocked in 20k steps a day walking to genting highland and the chin swee temple hehe (est 20 mins to each location from hotel)
GGuest UserThis is our 3rd time booking for this hotel. Unfortunately, we are not so pleased this time. Lift at Tower was not working well during check out time which was very stressful as many people need to use during that time. Only one lift is working out of the 4 lifts. We ended up using the cargo lift.. Housekeeping did not clean our room on day 2.
TTaogehWe had a wonderful stay at Cameron Highland Resort. The service was excellent, and the staff were very friendly and welcoming. Breakfast was a highlight – everything is freshly cooked to order from the menu, so the food came hot and delicious. Truly a delightful experience, and we will definitely visit again!
AAisyah Che Rahimi1. No of room given is different from the original room of the building. So a bit confusing here.
2. Need to ask the guard on where to park exactly based on the tower of the unit because there are a lot of towers.
3. No bathtub although in the picture, there is one
4. No cooking utensils, stove, forks, spoons etc as advertised
GGuest UserKasturi truly feels like a dream come true …the calm atmosphere, the thoughtful facilities, the variety of food options, and the beautiful interior design… I loved every bit of it
CChe LizxGreat stay for families.
I had a wonderful experience at this hotel. The room was very clean and spacious, providing plenty of comfort for my family. The environment was peaceful and family-friendly, making our stay relaxing and enjoyable. I would definitely recommend this hotel to anyone looking for a comfortable and welcoming place to stay.
AARdika MEI had the opportunity to stay at Zenith Kuantan, and overall, it offers a comfortable and pleasant experience suitable for all types of travellers, especially families.
🧼 Cleanliness – 4/5 (Good)
The rooms and hotel areas are well-maintained, clean, and tidy. Although there is some room for minor improvements, the overall cleanliness standard is still solid and comfortable.
📍 Location – 5/5 (Excellent)
The hotel’s location is its biggest strength. Situated in a strategic area close to the city centre, shopping malls, and plenty of dining options, it’s perfect for guests who want easy access to various attractions and amenities.
👨💼 Service – 4/5 (Good)
The hotel staff are friendly, helpful, and welcoming. Check-in and check-out processes are smooth. While response times could be slightly improved, the overall service quality is good and satisfactory.
🏊♂️ Amenities – 4/5 (Good)
The facilities—including the swimming pool, gym, and other amenities—are in good condition and well-maintained. Families will appreciate the available features. Still, there is some potential for upgrades to enhance the overall experience.
⸻
🎯 Overall Verdict
Zenith Kuantan is a solid hotel choice with an excellent location, good service, and a clean, comfortable environment. It suits families, couples, and solo travellers who want a balanced stay with easy access to the city.
If you’re looking for a well-equipped hotel in a convenient location, Zenith Kuantan is definitely worth considering.
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