Latest Reviews for Pahang Hotels

Swiss-Garden Hotel & Residences, Genting Highlands
4.2/51470 Reviews
Good:- Smooth check-in/out. Spacious room, neat and tidy Ordered in-room dining too, 25-30 mins waiting time which is fine for me. GT nasi goreng kampung is nice too. Bad:- Oh man the corridor smell. That's not it, also the smell coming from my bathroom drainage. It's so bad. Room abit dusty if you have allergies/sinus pls reconsider. It's not end there, I went to breakfast and there's a queue which is understandable during festive season but... Suddenly a very strong garbage smell coming from the door (refer as picture) just cut off the vibe. The crowd control from staff is bad, they didn't noticed that some people just cut the queue and they let them in.
Geo38 Premier Suites Genting Highlands
4.2/51250 Reviews
The unit was really good. Some noise pollution due to ongoing construction nearby. Very clean and comfy. Check in process can take up to half an hour and starts on at 3pm. Checkout is at 11am (should consider changing to 12 noon) Short drive to many restaurants and convenient stores. Really good stay. Will return again soon.
Hotel Sentral Kuantan @ Riverview City Centre
4.3/5409 Reviews
Hotel Sentral Kuantan is a great choice for travelers visiting Kuantan. It was my first time staying there, and I had a pleasant experience. The hotel offers a strategic location, close to key attractions and amenities in the city. Guests have praised the private parking facilities and the convenience of a 24-hour front desk. The rooms are clean and comfortable, providing good value for money. Additionally, the on-site restaurant and café serve delicious meals, adding to the overall pleasant experience. It’s a suitable option for both leisure and business travelers looking for an affordable yet comfortable stay.
Resorts World Genting - Crockfords
4.6/5274 Reviews
The hotel doesnt have a gym, spa or a pool… quite disappointed. The services in the bar and restaurant did not exceed expectations. We also noticed that the public areas were often not well maintained or dirty. However, most of the lobby staff was friendly. We love the carefully made bed and the amenities offered in the room.
Holiday Villa Beach Resort Cherating
4.1/5169 Reviews
The first experience before has made me so excited to come here again. Everything remains tidy and clean around the resort. Friendly front desk, employees who helped us well. However, we are quite disappointed due to the condition of the room, which: 1. black moss in the bathroom that is not cleaned perfectly. The type of door is so difficult to get in and out (need to change another type). 2. The bed provided looks lopsided and seems almost broken. Very uncomfortable to sleep. 3. There is no closed path for the villa section provided. It's a bit difficult because it's raining and with small children. Please make sure the quality of the room is taken care of because the atmosphere here is very beautiful and peaceful. This comment is for improvement from a family that loves cleanliness and comfort.
Resorts World Genting - First World Hotel
3.3/51189 Reviews
Very poor self service check-in process. There were no proper directions and guidance. Used the self check machines hoping to check in early, only to found out that all online bookings of hotels need to first Q up at the OTA line for the staff to input your ID in their booking system before you can do self check in. Total time spent waiting at the OTA Q is about 1 hr. Took a Q number of for service counter to help but they were 50 over people in-front of me. As I have child with me, decided to go for lunch. Came back at 3pm to do self check in and no keep showing no room available. Ended up I had to approach the service counter for help. As I have missed my Q number, I approached the supervisor but was told to wait at counter 10 which was not moving. As I saw counter 7 was cleared, I went up and was served by Miss Dyna. I appreciated her outstanding customer service. Knowing that I had booked 2 rooms, she straight away assigned adjoining rooms for me without asking. However, the first assigned rooms weren’t adjoining so we have to return back to counter and approach her. She apologised and re-assigned the rooms to us and this time is correct. Glad to serve by her which makes our day pleasant. As for the rooms, don’t expect too much. I was assigned to level 4 and facing another room windows. The floors weren’t clean as hair, dirt can still be found on floor, so we go to buy slippers. no wifi in the hotels and network in the rooms were poor. Despite having data roaming or even eSIM it was bad. The only plus point was easy accessible. Best to get better rooms if with children. The rooms photos should be updated as is misleading.
Cameron Highlands Resort - Small Luxury Hotels of the World
4.5/5104 Reviews
Beautiful hotel and large room. All staff are friendly. Breakfast is nice but limited menu. There are few things that I would like to mention which could be improved We were not given welcome drinks and towel while we are waiting for the rooms to be ready. When our rooms are ready we saw others getting their welcome drinks and towels. First day breakfast, ordered an American classic and a highland omelette. We choose highland omelette because it does not have beef. My wife cannot eat beef due to religion. We were served 2 sets of American classic both have beef. 2nd day breakfast, I ordered Highland omelette again. This time I told the server No BEEF, he said highland omelette has no beef. Then came another American classic with beef. If they do not serve Highland omelette then it should be taken off from the menu so will not cause misunderstanding. It’s rather annoying when we just wanted an omelette and no beef. Both days came with beef. Other than the confusion at breakfast area. Everything else is perfect.
Classic Boutique Hotel Kuantan
4.1/584 Reviews
Location is very strategic. Right on Jalan Besar where all the nice cafe is. (Kula Cake, Kuantan Pickers, Tjantek, Kopi & Teh, Akar Kopi, Lena Cafe, Sup Ayam Kampung) to name a few. River Esplanade is just right behind the hotel. Our room is facing the river, upon request. To my suprise for the price, the hotel is very clean. Tv has many channel including sport. A mini fridge & sejadah. I bet the hotel is recently refurbish as it has a nice new paint coating & flooring. And so does the bathroom. They even offer connecting room, which is good if you are travelling in group & to my suprise they have lift. Parking is easy & plenty, but by the counsil. So we paid around RM4.50 daily or RM0.65 per hour. Overall, if you are in Kuantan for Jalan Jalan Cari Makan. I truly recommend this hotel.
Resorts World Awana
4.3/5584 Reviews
Misleading! Be careful with their packages. We booked a package stay which is over RM100 more than room only as it included breakfast for two. In the details section it clearly stated ”breakfast for two” under dining and ALSO INCLUDED ”grab and go at cheeky grind”. when we arrived the hotel told us we are only entitled to grab and go NOT buffet breakfast. The grab and go is a set meal with limited choices for drinks and a pastry or a sandwich (which was bland btw). SO NOT WORTH IT. Other people staying who took the package was mislead too. The manager was not helpful. He told us to contact trip. No compensation whatsoever, didn't try to help us except send an email. Customer service won't help you. Trip customer service will go around in circles but won't help either. Overall customer service sucks. Location is ok. One of the nicer hotels in genting. We got level 24, we were surrounded by clouds which is nice. Superior deluxe gets us two huge double beds. Suitable for couples with toddlers. If not for the breakfast issue everything else was ok. I would recommend getting room only then paying for breakfast when u get there.
Century Pines Resort Cameron Highlands
4.2/51163 Reviews
Everything was ok but the down side was breakfast not same as last year. Many menu was taken out from the list. Now only limited choice of breakfast. Additionally, there is no drinking water bottle provided in the room. It's been pleasure if there are provided.

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