I had a wonderful stay at this hotel. The staff were warm and welcoming, providing excellent hospitality throughout my visit. The room itself was in premium condition—clean, well-maintained, and tastefully furnished. One of the highlights was the balcony, which offered a stunning view of the Indian Ocean, perfect for relaxing or sunsets. The hotel’s location is also a big plus, with easy access to most of the main attractions in the area. Highly recommended for both comfort and convenience!
Our family of three checked into the hotel during the first week of May 2025. Unfortunately, our overall experience was underwhelming. Room service was disappointing, our order was incorrect, and we chose not to send it back as we assumed it would take a long time to receive the correct one. It also took three separate calls just to receive the room service menu.
Additionally, we were charged for ice despite having an active room service food bill, which felt unreasonable. When we inquired about evening entertainment (Friday eve), the front desk assured us a live band would be performing, but this never happened.
It appeared the resort seems to operate with minimal staff, which may explain the drop in service quality. On a positive note, we were warmly welcomed by a great host at check-in, and the barman at the pool bar made excellent cocktails and provided friendly service. Hopefully, this could be just a rare slip-up.
Hotel near World Trade Centre,Colombo26.1% of visitors choose this area
GGuest User2025.06.07
First of all, the breakfast was very good. There were all kinds of local food that I have never seen before.
Secondly, the male checkin receptionist wearing glasses was very friendly! He tried to introduce many local spots and helped handle the noise issue caused by the people next to my room. However, the female receptionist was not really helpful and quite stubborn. That male staff said I could enjoy an extended checkout due to my midnight flight during checkin, but the female receptionist said no to me later. After I explained what that male staff promised to me, she only gave me a two-hour extended checkout.
The point is what all the staff say to guests should be consistent.
Hotel near Kollupitiya,Colombo8.7% of visitors choose this area
AAbdurrahman NAFEEL2025.07.15
Our stay at Granbell Hotel Colombo was nothing short of perfect. From the infinity pool with stunning ocean views to the stylish, modern rooms, everything felt luxurious yet welcoming. The rooftop bar was a highlight — ideal for sunsets and cocktails. Staff were friendly and attentive. A perfect blend of comfort and location in the heart of Colombo. Highly recommended for both short stays and relaxing vacations.
#GranbellHotel #ColomboStay #SriLankaViews #OceanViewHotel #LuxuryStay #TravelSriLanka #RooftopVibes
Hotel near Cinnamon Garden,Colombo26.1% of visitors choose this area
WWajikx2025.08.19
Review of Cinnamon Red Hotel, Colombo
I stayed at Cinnamon Red Hotel in Colombo from 14th to 18th August, and overall, it was a wonderful experience that combined comfort, convenience, and modern design.
Location
The hotel is perfectly located in the heart of Colombo, making it easy to get around the city. Many attractions, shops, and cultural landmarks are just a short drive away, which made exploring stress-free.
Rooms & Comfort
The room was clean, spacious, and thoughtfully designed with a stylish, modern touch. The bed was very comfortable, and the large windows offered an excellent view of the city skyline. It was a relaxing space to return to after a day out.
Service
The staff were welcoming, efficient, and attentive. From check-in to check-out, everything was handled smoothly, and any requests were quickly taken care of with professionalism.
Overall Experience
Cinnamon Red is a stylish and modern hotel that offers excellent value. It delivers the quality and comfort of a premium stay while keeping things relaxed and accessible. I would definitely recommend it to both business and leisure travelers looking for a convenient base in Colombo.
Hotel near Galle Face Beach,Colombo21.7% of visitors choose this area
FF.A.Hamdan2025.01.24
Exclent service from the staff. Refurbished and newly renovated room but still have pungent smell of painting but staff very helpful when asked for air freshener. Great stay. Central location
Hotel near World Trade Centre,Colombo26.1% of visitors choose this area
GGuest User2025.03.12
The room was very comfortable. Special mention of a girl on the front desk who was especially helpful. I thought the quoted price of trip to the airport was rather expensive, so I found a cheaper way .
We had a day to kill before our late night flight home, so booked a room and used the hotel facilities. The rooftop pool and jacuzzis are excellent. Decent range of food and drinks you can order up there. Also had a choice of many restaurants on site for our dinner. The room itself was lovely and met our needs in terms of having somewhere to freshen up before the airport. Note that the room has a window but it’s completely frosted, so you get natural light but no visibility. It didn’t bother us but might be an issue if you were staying longer. I don’t like that there’s a huge window between the bedroom and bathroom, esp when staying with a friend.
Hotel near World Trade Centre,Colombo26.1% of visitors choose this area
UUthpala2025.04.14
I recently stayed at The Kingsbury Colombo from April 2 to April 8, 2025, and I must say — every moment of my 7-day, 6-night stay was nothing short of exceptional. As a local living overseas, I was truly impressed by the world-class hospitality I experienced here.
From the very beginning, the concierge team stood out — they were incredibly friendly, attentive, and professional. Their warm attitude and impeccable service went far beyond my expectations, making me feel welcomed and valued throughout my stay.
Special thanks also to the housekeeping staff, who maintained my room perfectly. They were polite, efficient, and ensured that everything was clean and comfortable every day.
One unforgettable highlight was the in-room dining experience. I ordered the black pork curry with pol roti — and it was simply divine! Without exaggeration, it was one of the best meals I’ve ever had, full of authentic Sri Lankan flavor and prepared to perfection.
Overall, The Kingsbury Colombo exceeded all my expectations. The hotel is super clean, secure, and the staff make a genuine effort to create an exceptional experience for every guest. Whether you’re a local or a foreign traveler, I highly recommend staying here at least once — you’ll truly understand the meaning of top-tier hospitality.
Looking forward to spending my next vacation with them again!
Good location near the beach and almost in the center of Colombo, the rooms are a clean but there was a night where was a bad smell coming out of the AC or something, the food is great, the service is also great,
In the restaurant I could pay with my chinese card, but in the reception I couldn't, don't know why
Thank you Mandarina
Very Good
267 reviews
8.6/10
Price from
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8.4/10
Very Good
GGuest UserThe hotel is very close to the beach and you can see the Colombo port. The waiters are friendly, the rooms are well air-conditioned, and there are two swimming pools. Children can play! The breakfast selection is diverse, with a rich variety of local dishes and bread and fruits!
GGuest UserThe hotel is quite clean, there is a swimming pool, there was no refrigerator in the room, the food in the restaurant is not very suitable for Russians, they cook unusually and not tasty. The food in the restaurants of Unyvatuna was much better. The location is very good. If you have not been to Colombo before, I highly recommend taking a tour from a tuk tuk driver, they offer tours at the hotels. You can negotiate for 4000 rupees. He will briefly tell you in English and drive around Colombo for 3 or 4 hours. We saw all the main sights and the driver waited at the temples and museums. Despite the fact that at the resorts they offer to pay for a tour of the same places, but with a Russian guide for 100 dollars per person. The price is not justified.
GGuest UserFirst of all, the breakfast was very good. There were all kinds of local food that I have never seen before.
Secondly, the male checkin receptionist wearing glasses was very friendly! He tried to introduce many local spots and helped handle the noise issue caused by the people next to my room. However, the female receptionist was not really helpful and quite stubborn. That male staff said I could enjoy an extended checkout due to my midnight flight during checkin, but the female receptionist said no to me later. After I explained what that male staff promised to me, she only gave me a two-hour extended checkout.
The point is what all the staff say to guests should be consistent.
GGuest UserExceptional stay at Cinnamon Life at City of Dreams! Impeccable rooms, top-notch amenities, and outstanding service. The staff were friendly and attentive, ensuring a seamless experience. Prime location, convenient amenities, and excellent value. I highly recommend this hotel for a comfortable and memorable stay. Will definitely return!
CCJ12A beautiful building in a very pleasant area of Colombo; the architecture and interior design of the hotel are a joy to behold and the vast majority of staff are polite and courteous. Plenty of amenities nearby to suit all tastes and interests. The breakfasts were great both mornings (both the Sri Lankan breakfast and the Western style), and they really lived up to the high expectations we’d had from the Instagram marketing we’d seen.
We were upgraded to the North West Suite, which was a larger room, for which we were greatly appreciative; a couple of issues with working plugs and appliances (coffee machine and hair dryer) were reported and rectified, although the wiring/plugs more broadly were temperamental and poorly placed (as expected, possibly, with the charm of an older hotel). However, the bed was comfortable, the hotel was quiet, and the bathroom was well appointed.
Our only qualm was with the overzealous Head of Housekeeping, who seemed to not grasp the subtlety required for such a role, or the privacy with which guests might like to enjoy the beautiful hotel. It appeared that he lingered all too often in search of a tip, and didn’t quite appreciate the boundaries one might desire when paying a reasonable fee for each night. My wife and I took to speedily locking the door and placing the ‘Do Not Disturb’ sign on the handle to keep his incessant interrupting to a minimum. His deputy was, however, an asset to the hotel, who seemed to comprehend the subtle art of providing high quality service for a luxury stay in a lovely hotel.
All-in-all, a great choice for a hotel in the heart of Colombo, and hopefully, during a busier season, the aforementioned Head of Housekeeping might spread his overbearing attention across the many rooms of the hotel.
MMaMu30Good location near the beach and almost in the center of Colombo, the rooms are a clean but there was a night where was a bad smell coming out of the AC or something, the food is great, the service is also great,
In the restaurant I could pay with my chinese card, but in the reception I couldn't, don't know why
Thank you Mandarina
AAbdurrahman NAFEELOur stay at Granbell Hotel Colombo was nothing short of perfect. From the infinity pool with stunning ocean views to the stylish, modern rooms, everything felt luxurious yet welcoming. The rooftop bar was a highlight — ideal for sunsets and cocktails. Staff were friendly and attentive. A perfect blend of comfort and location in the heart of Colombo. Highly recommended for both short stays and relaxing vacations.
#GranbellHotel #ColomboStay #SriLankaViews #OceanViewHotel #LuxuryStay #TravelSriLanka #RooftopVibes
GGuest UserAMAZING INCREDIBLE FRIENDLY KIND CARING WONDERFUL ABSOLUTELY MAGNIFICENT STAFF AT THIS HOTEL WE AS A FAMILY ARE FREQUENT TRAVELLERS AND I MUST SAY OUR STAY AT THIS HOTEL WAS ONE OF BEST AND MOST BRILLIANT AND IT WAS ALL DOWN TO THE INCREDIBLY KIND FRIENDLY HOTEL STAFF WHERE WE RECEIVED THE BEST BEST SERVICE AND TREATMENT ESPECIALLY FROM THE BAR AND RESTAURANT PARTICULAR MR BANDARA ,MR RAJ , MS RITHIKA , MR LOCHANA AND ALL OF THE WODNERFUL STAFF AT THE RESTAURNAT WE WERE TREATED LIKE SPECIAL FAMILY AND ABSOLUTELY WE WERE LOOKED AFTER LIKE ROYALTY ALL THE WAY THROUGH OUR STAY. A BIG THANK YOU TO THE WONDERFUL STAFF AT THE RESTAURNAT AND THROUGHOUT THIS INCREDIBLE HOTEL YOU MADE OUR STAY TEH BEST EVER IT WAS MOST WODNERFUL AMD WE CANNOT WAIT TO COME BACK AND STAY AT THIS HOTEL AGAIN VERY SOON AND TO MEET AND ASLO BE SO VERY WELL LOOKED AFTER ONCE AGAIN BY THE WONDERFUL RESTAURANT STAFF. FIVE STAR HOTEL WITH TEN STAR STAFF !! KEEP DOING WHAT YOU ARE DOING AND KEEP SMILING YOU GUYS ARE SUCH AMAZING PROFESSIONALS THANK YOU FOR a WONDERFUL STAY FROM ALL OUR FAMILY
RRohana TennakoonI had a fantastic experience at the newly opened ICT Rathnadipa Hotel in Colombo. From the moment I arrived, the service was exceptional. The hotel is beautifully maintained, with modern facilities and a peaceful atmosphere that made my stay truly relaxing. The food was delicious and offered a great variety of choices.
A special thank you to the wonderful staff who made my stay even more memorable:
Mr. Andrew, Lasantha, Minuri, Erandi, and Dinethma from the Front Office – your hospitality and warm service were outstanding. You all went above and beyond to ensure I felt welcomed and comfortable throughout my stay. I truly appreciate your efforts.
I highly recommend this hotel to anyone visiting Colombo and look forward to coming back soon!
UUthpalaI recently stayed at The Kingsbury Colombo from April 2 to April 8, 2025, and I must say — every moment of my 7-day, 6-night stay was nothing short of exceptional. As a local living overseas, I was truly impressed by the world-class hospitality I experienced here.
From the very beginning, the concierge team stood out — they were incredibly friendly, attentive, and professional. Their warm attitude and impeccable service went far beyond my expectations, making me feel welcomed and valued throughout my stay.
Special thanks also to the housekeeping staff, who maintained my room perfectly. They were polite, efficient, and ensured that everything was clean and comfortable every day.
One unforgettable highlight was the in-room dining experience. I ordered the black pork curry with pol roti — and it was simply divine! Without exaggeration, it was one of the best meals I’ve ever had, full of authentic Sri Lankan flavor and prepared to perfection.
Overall, The Kingsbury Colombo exceeded all my expectations. The hotel is super clean, secure, and the staff make a genuine effort to create an exceptional experience for every guest. Whether you’re a local or a foreign traveler, I highly recommend staying here at least once — you’ll truly understand the meaning of top-tier hospitality.
Looking forward to spending my next vacation with them again!
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