The hotel is very clean and the room was perfect.
However, the gym is very small and has only a running treadmill + bench and bars
The restaurant is also pretty expensive.
It is also not really close to the center.
And finally, I planned to stay for 6 days, but 2 would have been waaaay enough.
Overall experience is good. But there is some areas need improving
Since my reservation AI went for take my evening snack. As per mentioned went to Pinklobster outlet. Had to wait to find someone in that outlet. And I went to Reception and informed there is no one and they called. Again I went back and stay around 15min and one of the person cam and inform us there is snack in another location.
Pool bar service is perfect
In the evening there was no lights in out corridor and evening Wifi not worked in our room informed to reception and they help us to resolve the problem.
In the restaurant plates are not in good condition. There is lots of scratch marks on the plate. (Black marks)
Hotel near World Trade Centre,Colombo25% of visitors choose this area
KKrikenberkRosheen2025.03.20
I recently had the pleasure of staying at Cinnamon Lake, and I must say, it was an unforgettable experience! From the moment I stepped into the lobby, I was treated to top-notch service.
The checking-in process was seamless and efficient, thanks to the friendly and welcoming staff Govindu and Tharanga.They made me feel like a valued guest, taking the time to explain all the amenities and services available. Their warm smiles, attentive nature, and genuine enthusiasm made all the difference.
The hotel itself is modern, clean, and tastefully decorated.
Throughout my stay, the staff continued to impress me with their attention to detail and commitment to excellence. Except few staff Lobby Bar and also the person who work night shift with DM on 17th March.
I experienced an issue with my room kettle and when I tried to contact the operator, they didn't answer. I took it to the reception to check if the issue was with the kettle or the plug point. Unfortunately, one of the staff member standing next to Duty Manger (17th March, Midnight shift) at the reception was laughing and making funny faces, making me feel embarrassed.
I appreciate DM response in sending a new kettle to my room. However, I hope the hotel can address the staff's behavior to ensure guests feel respected and attended to properly.
Restaurant staff at breakfast Chef Iran (who marking hoppers)and the lady who was with the Saree) friendly, courteous, and eager to please.
In short, my stay at Cinnamon Lake was outstanding, and I highly recommend it to anyone seeking a comfortable, convenient, and enjoyable stay.
Hotel near Kollupitiya,Colombo10% of visitors choose this area
GGuest User2025.04.19
Clean, comfortable with nice view to the Indian Ocean. Very good gym with view to the ocean. Good massage service but very expensive. The breakfast was excellent. Good location in the city center, next to the USA embassy but very dark outside at night. Many restaurants around but the hotel has also excellent restaurants. The roof swimming pool has nice panoramic view but it was crowded.
Hotel near Cinnamon Garden,Colombo45% of visitors choose this area
GGuest User2025.07.27
Good value for money, especially with a rooftop bar to embrace Columbo scenery near Lotus Tower.
Nice to see Cinnamon counter in Arrivals hall that offered to book a taxi for 7,500 but we took an Uber for 5,500. Very easy, just turn left out the door to Uber & pickme desks so you don'tneed to use apps. Tell the Uber manager destination so he books it & we paid driver cash.
Check-in was about 15 minutes once you got to front of queue. They only give one key so request another.
Stylish room with seaview. Empty fridge, but roomservice was prompt. Complimentary water bottles (good to see glass for sustainability). Conserve to preserve.
Wifi was erratic, so l called reception and they gave me an alternative login that was more stable. Porter called technician to set up tv with lovely personalized greeting and services offered.
Rooftop infinity pool closes 9pm but great openair rooftop club with bar menu. Attentive service and good burger with chips.....and beer ;-)
There was an issue with payment because we could not charge to room but the manager assisted to process it.
Overall a good stay with great value for one night but they need to make it easier for foreign tourists who prefer a hassle-free holiday.
Hotel near Galle Face Beach,Colombo15% of visitors choose this area
SSwatiK2025.05.23
It's a nice hotel with close proximity to Galle Face and malls. The staff are excellent and polite. We could see the Lotus tower from our room. We enjoyed our stay here.
Hotel near World Trade Centre,Colombo25% of visitors choose this area
GGuest User2025.01.12
Check in went smoothly, the rooms were comfortable, the shower good. It was noisy on Friday night from music somewhere outside the hotel. Normally, that wouldn’t bother me as the noise stopped not too late for a normal nights sleep but I had an early airport transfer so wanted an early night. There is a lovely view from the restaurant terrace of the Lotus Tower. I liked the hotel, the location and all the staff were very helpful.
We had a day to kill before our late night flight home, so booked a room and used the hotel facilities. The rooftop pool and jacuzzis are excellent. Decent range of food and drinks you can order up there. Also had a choice of many restaurants on site for our dinner. The room itself was lovely and met our needs in terms of having somewhere to freshen up before the airport. Note that the room has a window but it’s completely frosted, so you get natural light but no visibility. It didn’t bother us but might be an issue if you were staying longer. I don’t like that there’s a huge window between the bedroom and bathroom, esp when staying with a friend.
Hotel near World Trade Centre,Colombo25% of visitors choose this area
UUthpala2025.04.14
I recently stayed at The Kingsbury Colombo from April 2 to April 8, 2025, and I must say — every moment of my 7-day, 6-night stay was nothing short of exceptional. As a local living overseas, I was truly impressed by the world-class hospitality I experienced here.
From the very beginning, the concierge team stood out — they were incredibly friendly, attentive, and professional. Their warm attitude and impeccable service went far beyond my expectations, making me feel welcomed and valued throughout my stay.
Special thanks also to the housekeeping staff, who maintained my room perfectly. They were polite, efficient, and ensured that everything was clean and comfortable every day.
One unforgettable highlight was the in-room dining experience. I ordered the black pork curry with pol roti — and it was simply divine! Without exaggeration, it was one of the best meals I’ve ever had, full of authentic Sri Lankan flavor and prepared to perfection.
Overall, The Kingsbury Colombo exceeded all my expectations. The hotel is super clean, secure, and the staff make a genuine effort to create an exceptional experience for every guest. Whether you’re a local or a foreign traveler, I highly recommend staying here at least once — you’ll truly understand the meaning of top-tier hospitality.
Looking forward to spending my next vacation with them again!
Great rooftop pool, even with construction happening in the view. The food was good, but we were surprised to find out that it was a dry hotel - no alcohol. Should be said in the listing. We loved the location and the room was very nice.
Very Good
260 reviews
8.7/10
Price from
NZD 83
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AAnonymous UserIt's a rural corner, so be prepared when you go. If you go in, you won't come out
It explodes in the Wi-Fi hallway
lie in bed and die
GGuest UserThe hotel is quite clean, there is a swimming pool, there was no refrigerator in the room, the food in the restaurant is not very suitable for Russians, they cook unusually and not tasty. The food in the restaurants of Unyvatuna was much better. The location is very good. If you have not been to Colombo before, I highly recommend taking a tour from a tuk tuk driver, they offer tours at the hotels. You can negotiate for 4000 rupees. He will briefly tell you in English and drive around Colombo for 3 or 4 hours. We saw all the main sights and the driver waited at the temples and museums. Despite the fact that at the resorts they offer to pay for a tour of the same places, but with a Russian guide for 100 dollars per person. The price is not justified.
KKrikenberkRosheenI recently had the pleasure of staying at Cinnamon Lake, and I must say, it was an unforgettable experience! From the moment I stepped into the lobby, I was treated to top-notch service.
The checking-in process was seamless and efficient, thanks to the friendly and welcoming staff Govindu and Tharanga.They made me feel like a valued guest, taking the time to explain all the amenities and services available. Their warm smiles, attentive nature, and genuine enthusiasm made all the difference.
The hotel itself is modern, clean, and tastefully decorated.
Throughout my stay, the staff continued to impress me with their attention to detail and commitment to excellence. Except few staff Lobby Bar and also the person who work night shift with DM on 17th March.
I experienced an issue with my room kettle and when I tried to contact the operator, they didn't answer. I took it to the reception to check if the issue was with the kettle or the plug point. Unfortunately, one of the staff member standing next to Duty Manger (17th March, Midnight shift) at the reception was laughing and making funny faces, making me feel embarrassed.
I appreciate DM response in sending a new kettle to my room. However, I hope the hotel can address the staff's behavior to ensure guests feel respected and attended to properly.
Restaurant staff at breakfast Chef Iran (who marking hoppers)and the lady who was with the Saree) friendly, courteous, and eager to please.
In short, my stay at Cinnamon Lake was outstanding, and I highly recommend it to anyone seeking a comfortable, convenient, and enjoyable stay.
GGuest UserExceptional stay at Cinnamon Life at City of Dreams! Impeccable rooms, top-notch amenities, and outstanding service. The staff were friendly and attentive, ensuring a seamless experience. Prime location, convenient amenities, and excellent value. I highly recommend this hotel for a comfortable and memorable stay. Will definitely return!
CCJ12A beautiful building in a very pleasant area of Colombo; the architecture and interior design of the hotel are a joy to behold and the vast majority of staff are polite and courteous. Plenty of amenities nearby to suit all tastes and interests. The breakfasts were great both mornings (both the Sri Lankan breakfast and the Western style), and they really lived up to the high expectations we’d had from the Instagram marketing we’d seen.
We were upgraded to the North West Suite, which was a larger room, for which we were greatly appreciative; a couple of issues with working plugs and appliances (coffee machine and hair dryer) were reported and rectified, although the wiring/plugs more broadly were temperamental and poorly placed (as expected, possibly, with the charm of an older hotel). However, the bed was comfortable, the hotel was quiet, and the bathroom was well appointed.
Our only qualm was with the overzealous Head of Housekeeping, who seemed to not grasp the subtlety required for such a role, or the privacy with which guests might like to enjoy the beautiful hotel. It appeared that he lingered all too often in search of a tip, and didn’t quite appreciate the boundaries one might desire when paying a reasonable fee for each night. My wife and I took to speedily locking the door and placing the ‘Do Not Disturb’ sign on the handle to keep his incessant interrupting to a minimum. His deputy was, however, an asset to the hotel, who seemed to comprehend the subtle art of providing high quality service for a luxury stay in a lovely hotel.
All-in-all, a great choice for a hotel in the heart of Colombo, and hopefully, during a busier season, the aforementioned Head of Housekeeping might spread his overbearing attention across the many rooms of the hotel.
GGuest UserGreat rooftop pool, even with construction happening in the view. The food was good, but we were surprised to find out that it was a dry hotel - no alcohol. Should be said in the listing. We loved the location and the room was very nice.
GGuest UserAMAZING INCREDIBLE FRIENDLY KIND CARING WONDERFUL ABSOLUTELY MAGNIFICENT STAFF AT THIS HOTEL WE AS A FAMILY ARE FREQUENT TRAVELLERS AND I MUST SAY OUR STAY AT THIS HOTEL WAS ONE OF BEST AND MOST BRILLIANT AND IT WAS ALL DOWN TO THE INCREDIBLY KIND FRIENDLY HOTEL STAFF WHERE WE RECEIVED THE BEST BEST SERVICE AND TREATMENT ESPECIALLY FROM THE BAR AND RESTAURANT PARTICULAR MR BANDARA ,MR RAJ , MS RITHIKA , MR LOCHANA AND ALL OF THE WODNERFUL STAFF AT THE RESTAURNAT WE WERE TREATED LIKE SPECIAL FAMILY AND ABSOLUTELY WE WERE LOOKED AFTER LIKE ROYALTY ALL THE WAY THROUGH OUR STAY. A BIG THANK YOU TO THE WONDERFUL STAFF AT THE RESTAURNAT AND THROUGHOUT THIS INCREDIBLE HOTEL YOU MADE OUR STAY TEH BEST EVER IT WAS MOST WODNERFUL AMD WE CANNOT WAIT TO COME BACK AND STAY AT THIS HOTEL AGAIN VERY SOON AND TO MEET AND ASLO BE SO VERY WELL LOOKED AFTER ONCE AGAIN BY THE WONDERFUL RESTAURANT STAFF. FIVE STAR HOTEL WITH TEN STAR STAFF !! KEEP DOING WHAT YOU ARE DOING AND KEEP SMILING YOU GUYS ARE SUCH AMAZING PROFESSIONALS THANK YOU FOR a WONDERFUL STAY FROM ALL OUR FAMILY
GGuest UserAt the seaside, walking distance from the beach, opening the balcony in the morning is really healing.
The facilities are average, there are many mosquitoes in the room, it's okay after lighting mosquito coils
The service here is very good, the people are very friendly. English is great.
The restaurant is cost-effective, the food is not expensive, it is recommended to eat Western food, because the local food is really not very accustomed
UUthpalaI recently stayed at The Kingsbury Colombo from April 2 to April 8, 2025, and I must say — every moment of my 7-day, 6-night stay was nothing short of exceptional. As a local living overseas, I was truly impressed by the world-class hospitality I experienced here.
From the very beginning, the concierge team stood out — they were incredibly friendly, attentive, and professional. Their warm attitude and impeccable service went far beyond my expectations, making me feel welcomed and valued throughout my stay.
Special thanks also to the housekeeping staff, who maintained my room perfectly. They were polite, efficient, and ensured that everything was clean and comfortable every day.
One unforgettable highlight was the in-room dining experience. I ordered the black pork curry with pol roti — and it was simply divine! Without exaggeration, it was one of the best meals I’ve ever had, full of authentic Sri Lankan flavor and prepared to perfection.
Overall, The Kingsbury Colombo exceeded all my expectations. The hotel is super clean, secure, and the staff make a genuine effort to create an exceptional experience for every guest. Whether you’re a local or a foreign traveler, I highly recommend staying here at least once — you’ll truly understand the meaning of top-tier hospitality.
Looking forward to spending my next vacation with them again!
GGuest UserClean, comfortable with nice view to the Indian Ocean. Very good gym with view to the ocean. Good massage service but very expensive. The breakfast was excellent. Good location in the city center, next to the USA embassy but very dark outside at night. Many restaurants around but the hotel has also excellent restaurants. The roof swimming pool has nice panoramic view but it was crowded.
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