Three meals are good, the big bed room is not big, no extra bed, children can play on the beach, very close to the beach, the hotel location is very good, very close to Wu Kunda Airport, there is a shopping place nearby.
This is our 4th visit to Papillon. The staff are amazing here. The animation team have such energy, the water aerobics is like nothing else. Everyone is always busy working, from the gardeners to the housekeepers to the pool attendants. Joseph and Raphael on the bar were excellent as always. Abdullah the pool attendant is always on hand with towels and keeps the pool clean. The rooms are always kept super clean with fresh linen and bottled water daily. The rooms now have a fridge and kettle (but you need your own teabags etc). The food and drink is great, lots of choices. The beach is stunning with pure white sand. Love this hotel and recommend to others
Wonderful hotel - great location and also the facilities are great.
The only issue is when the hotel is full - there are insufficient Beach towels. it doesn't help that most people take more than expected ie 3/4 more per person rather than one per person. We had to wait the whole day to get a clean towel. ( speaking to other guests - they collected their towels @ 7.30am or the night before...) . Would recommend that management bring in a CARD system for beach towels so that everyone has an equal allocation( when it is not full you can revert to the current system. )
Guest relations ( Marcia) is amazing and recommend speaking to her about anything local. She can advise you and help whenever possible.
the biggest positive is the FOOD - it was amazing and the freshest of the cooking was visibly seen.
the bar was quick to respond to drinks orders. the only issue is the amount of paperwork they need as most guests are on All- inclusive yet it was requested that the room number be given every time you ordered a drink. Perhaps management can review this? let the staff see the BANDS to decide which needs food orders or not
В отеле отдыхают в основном граждане Германии возраста 40-50 +. Еда вкусная , нельзя сказать , что сильно разнообразная , но всего хватало, готовят вкусно : мясо , рыба , много овощей и фруктов. Веселые аниматоры , доброжелательный персонал . Номера простенькие , мебель старая ,но все работало. На территории отеля много обезьян 😅 не оставляйте вещи без присмотра . Вечером всегда проходит анимация , каждый день разная программа-молодцы! Возле бара на пляже часто собирается очередь , но обслуживание довольно быстрое. В целом , отель понравился, также посетили Diani resort ( до него по пляжу 15-20 минут пешком )Кстати Вы можете посещать отели одной сети , в том числе пользоваться услугами бара /ресторана . На ресепшене любезно разрешили остаться в отеле и пользоваться услугами все включено после выезда из номера, так как трансфер был около 14-00. Ставлю все пятерки за отношение персонала
I have stayed in this hotel many times and highly recommend it. The environment, hygiene and facilities are all first-class. Most of the staff provide very good service. This bad review is because the hotel did not find the order for one of the three rooms I booked in the system, even though I had shown them my order. A front desk staff even asked to see my payment record. In the end, the hotel finally found all the orders in the system. Because of the hotel's mistake, I had a very unpleasant experience on this trip. I feel that it is very rude for the hotel staff to check my payment record when I have already shown the order. I hope the hotel room will apologize.
Swahili Beach Resort is a great all inclusive resort in Diani Beach in Kenya. It's perfect as a base for staying in the area, with everything you need included. The rooms are spacious, the staff are incredible (and I mean incredible - nothing is too much trouble for them, they are so polite and will really go to great lengths to help you).
The only issue is that if the resort puts you in a room that is different to what you've booked (in our case, we booked a Standard room and we got given a Superior room), it can be difficult for them to find your reservation in their backend systems.
So ensure you go in with printed proof of your reservation and payment, and eventually it will all get sorted.
Otherwise, it's amazing, the Dawa drinks are top notch and the rooms are spacious and inviting.
When you stay at Pinewood Beach Resort and Spa in Diani Beach, you'll be on the beach, within a 5-minute drive of Galu Kinondo Beach and Kaya Kinondo Sacred Forest. This beach hotel is 3.5 mi (5.6 km) from Diani Beach and 31.2 mi (50.2 km) from Nyali Beach.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with international cuisine at Bahari Restaurant, one of the hotel's 4 restaurants. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. English breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 59 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bathrobes.
With a stay at Lantana Galu Beach in Diani Beach (Galu Beach), you'll be within a 10-minute drive of Diani Beach and Colobus Conservation. This beach hotel is 30.1 mi (48.5 km) from Nyali Beach and 31.6 mi (50.8 km) from Bamburi Beach.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.
For lunch or dinner, stop by Le Cafe, a restaurant that specializes in international cuisine. You can also grab snacks at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 46 air-conditioned rooms featuring kitchens with refrigerators and ovens. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
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GGuest UserEverything is fine, cleanliness at a high level (only the pool could be cleaner) Tasty food, great option with afternoon tea/coffee. On the beach there are security guards who make sure that the Beach Boy does not come too close. Opposite the hotel there is a small shop with drinks and alcohol and a Chinese restaurant. Nearby there is a hospital. About 1.5 km to a larger market.
GGuest UserWonderful hotel - great location and also the facilities are great.
The only issue is when the hotel is full - there are insufficient Beach towels. it doesn't help that most people take more than expected ie 3/4 more per person rather than one per person. We had to wait the whole day to get a clean towel. ( speaking to other guests - they collected their towels @ 7.30am or the night before...) . Would recommend that management bring in a CARD system for beach towels so that everyone has an equal allocation( when it is not full you can revert to the current system. )
Guest relations ( Marcia) is amazing and recommend speaking to her about anything local. She can advise you and help whenever possible.
the biggest positive is the FOOD - it was amazing and the freshest of the cooking was visibly seen.
the bar was quick to respond to drinks orders. the only issue is the amount of paperwork they need as most guests are on All- inclusive yet it was requested that the room number be given every time you ordered a drink. Perhaps management can review this? let the staff see the BANDS to decide which needs food orders or not
AAnonymous UserI have stayed in this hotel many times and highly recommend it. The environment, hygiene and facilities are all first-class. Most of the staff provide very good service. This bad review is because the hotel did not find the order for one of the three rooms I booked in the system, even though I had shown them my order. A front desk staff even asked to see my payment record. In the end, the hotel finally found all the orders in the system. Because of the hotel's mistake, I had a very unpleasant experience on this trip. I feel that it is very rude for the hotel staff to check my payment record when I have already shown the order. I hope the hotel room will apologize.
MMathNerdSwahili Beach Resort is a great all inclusive resort in Diani Beach in Kenya. It's perfect as a base for staying in the area, with everything you need included. The rooms are spacious, the staff are incredible (and I mean incredible - nothing is too much trouble for them, they are so polite and will really go to great lengths to help you).
The only issue is that if the resort puts you in a room that is different to what you've booked (in our case, we booked a Standard room and we got given a Superior room), it can be difficult for them to find your reservation in their backend systems.
So ensure you go in with printed proof of your reservation and payment, and eventually it will all get sorted.
Otherwise, it's amazing, the Dawa drinks are top notch and the rooms are spacious and inviting.
AAmyLCThis is our 4th visit to Papillon. The staff are amazing here. The animation team have such energy, the water aerobics is like nothing else. Everyone is always busy working, from the gardeners to the housekeepers to the pool attendants. Joseph and Raphael on the bar were excellent as always. Abdullah the pool attendant is always on hand with towels and keeps the pool clean. The rooms are always kept super clean with fresh linen and bottled water daily. The rooms now have a fridge and kettle (but you need your own teabags etc). The food and drink is great, lots of choices. The beach is stunning with pure white sand. Love this hotel and recommend to others
AALEKSANDRВ отеле отдыхают в основном граждане Германии возраста 40-50 +. Еда вкусная , нельзя сказать , что сильно разнообразная , но всего хватало, готовят вкусно : мясо , рыба , много овощей и фруктов. Веселые аниматоры , доброжелательный персонал . Номера простенькие , мебель старая ,но все работало. На территории отеля много обезьян 😅 не оставляйте вещи без присмотра . Вечером всегда проходит анимация , каждый день разная программа-молодцы! Возле бара на пляже часто собирается очередь , но обслуживание довольно быстрое. В целом , отель понравился, также посетили Diani resort ( до него по пляжу 15-20 минут пешком )Кстати Вы можете посещать отели одной сети , в том числе пользоваться услугами бара /ресторана . На ресепшене любезно разрешили остаться в отеле и пользоваться услугами все включено после выезда из номера, так как трансфер был около 14-00. Ставлю все пятерки за отношение персонала
GGuest UserIts a great location and service is good but learned in my stay that I could have gotten better for the price I paid there but overall it great
帕帕卢斯文聘Three meals are good, the big bed room is not big, no extra bed, children can play on the beach, very close to the beach, the hotel location is very good, very close to Wu Kunda Airport, there is a shopping place nearby.
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