Posted onAug 24, 2026|Standard King Room
Guest User
A perfect experience! A forest resort with an absolutely stunning environment!
A well-deserved summer retreat! The hotel is surrounded by woods, quiet and incredibly therapeutic. Hot springs, a swimming pool, and a gym are all available, and the children's playroom is a major plus – it's the top choice for family trips.
While the breakfast variety isn't huge and there are bound to be some small insects outdoors in the summer, these minor issues are completely acceptable in such a natural setting. The service is excellent, the rooms are clean, and the overall value for money is superb. I'll definitely be back!
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Price per night from:€111
Posted onAug 30, 2026|Standard Twin Room-Non-Smoking
Ling o_O
The location is a huge plus, right opposite Nagano Station's Zenkoji Exit. The room was clean and tidy, and the bedding was soft, so I slept really well. My only minor gripe is that the AC vent was directly over the bed, and the airflow was strong and hard to adjust. It made my trip very convenient, definitely recommend it.
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Price per night from:€63
Posted onAug 3, 2026|Standard King Room With Garden View
JiaowoJzongOverall, this was a rather disappointing hotel stay.
Before our trip, our plans changed, and we asked the Trip.com concierge to help with cancellation/modifications. However, they were unyielding, and we couldn't cancel for free, so we had to proceed as planned.
After checking in, I waited alone in the waiting area for a long time, expecting a staff member to accompany me to the room and explain the facilities. I waited for half an hour with no one attending to me. When a large group of tourists arrived, the front desk became crowded. After inquiring again, I was told there was no escort service to the rooms and I had to find my way myself.
At 3:30 PM, housekeeping was still ongoing in the room areas. The room space was cramped, and the view was unremarkable. For a room rate of over 4,000 yuan, the hardware and service provided were far from satisfactory.
The hotel's Italian restaurant had decent food, but it wasn't positioned as a high-end restaurant, and the wine list was very limited.
The next day, I asked the front desk to call a taxi to the restaurant. For some reason, perhaps they didn't understand English, there was a long delay. After further communication, a car was arranged half an hour later, which was baffling.
Considering all these experiences, I will not choose this hotel again in the future.
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Price per night from:€264
Posted onAug 30, 2026|West Wing Twin Room Non Smoking
Anonymous UserThe hotel boasts beautiful scenery and an excellent location. The rooms are clean and tidy, and the hot springs are incredibly relaxing. The outdoor rotenburo bath offers a unique experience. While it's a bit of a walk from the West Wing, thankfully it's all indoors, and following the arrows makes it easy to navigate without getting lost.
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Price per night from:€129
Posted onMay 31, 2026
art doartdeeExcellent service! I highly recommend booking dinner here. The breakfast was fantastic, my kids especially loved the soba noodles, and the fruit was delicious too. If you're visiting when there's no snow, you can rent bicycles directly from the hotel. The onsen (hot spring bath) was really good. They also have a very clean laundry room available. And the wine here is excellent!
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Price per night from:€119
Posted onMay 28, 2026
Guest UserThe hotel offers a shuttle service to JR Hakuba Station and Hakuba Happo Bus Terminal. We booked the shuttle and it was incredibly convenient! Thank you very much! The only minor downside was that the hotel gym didn't have any dumbbells. 😁
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Price per night from:€151
Posted onJun 25, 2026|Superior Twin Room
Guest User
Highly recommended! The hotel offers a shuttle service, and the surrounding area is very pleasant. Both breakfast and dinner are exceptional and unique. I hope to have the chance to visit again in the future. The rooms are spacious and comfortable, all with wooden structures that give a very calming feel.
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Price per night from:€193
Posted onMay 16, 2026
Guest UserI specifically booked this hotel for a golf trip. It's about a 10-minute walk from JR Karuizawa Station, and they offer free, on-demand shuttle service. Right outside the hotel (a 5-minute walk) is the Prince Outlet, and you can access the ski lifts directly, making it a one-stop shop for shopping, skiing, and more.
The hotel's forest hot spring (separate for men and women) features floor-to-ceiling windows with views of the snow or lush trees, offering a truly therapeutic experience. The property includes a main building and forest cabins, all surrounded by trees, ensuring a quiet and peaceful stay.
The rooms are comfortable and spacious. The cabins come with a private garden and an outdoor hot spring, definitely worth staying in.
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Price per night from:€191
Posted onMay 26, 2026
WanderlustfoodieEverything you expect of a 5 star stay, Curio Karuizawa delivered. From fluffy duvets, a superb hospitality and concierge team who went above and beyond to recommend sightseeing visits to local attractions complete with assistance with taxi bookings, delicious breakfast and in-room snacks, the hotel delivered. Only minuses are that the central heating was a bit warm even when tuned to it 21 degrees and the decor is a little dated (but still well maintained). Overall, I enjoyed my stay. Thank you team Curio for taking such good care of us!
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Price per night from:€317
Posted onJan 4, 2026
Guest User
Le Grand Karuizawa Hotel & Resort is a perfect place for great views, relaxation and luxury retreat. We stayed on the top of the resort where the view of the Asama Mountain is breathtaking. The room is spacious but cozy. The dinners were very good. We stayed two nights (half board), the two fine-dining French dinners with local ingredients we had were superb. The courses served at the dinners didn’t have any repeat. I will definitely come here again for other seasons.
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Price per night from:€163